Xerox

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Good place to work at depending on where the location is.

Team Leader (Former Employee) Colorado Springs, CO (US)

ProsA very supportive organization. They put agents first. Fun place to work.

ConsIn my site it was very disorganized because it was new. If you're at an established site, it won't be as disorganized.

Advice to Senior ManagementJust remember supportive org and remember that the agents are the front line and they earn you money. So take care of them.

    • Culture & Values
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    • Disapproves of CEO

    5 people found this helpful  

    Continuously downhill since Ursula took over

    Technology Employee (Current Employee) Webster, NY (US)

    I have been working at Xerox full-time

    Pros: Amazing people to work with. There was a lot of good institutionalized… Cons: Everything else unfortunately. Everyone understands they are on a slow moving train wreck, but there are few alternatives. With an aging work force,… Advice to Senior Management: I'd suggest taking care of your employees better, but we all know your… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    In an effort to go Global, they have forgotten the customer who got them there.

    Field Technician (Former Employee) Gloucester, MA (US)

    I worked at Xerox full-time for more than 10 years

    Pros: Skilled labor, good benefits. Prestige of working for an icon… Cons: Fewer employees sharing the work. Dispatchers don't know what they are doing. Techs travel is no longer… Advice to Senior Management: The quality of work suffers because of managing by the… More

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