Enterprise Rent-A-Car

  www.go.enterprise.com
  www.go.enterprise.com

Enterprise Rent-A-Car Reviews in Atlanta, GA

Updated 29 October 2014
Updated 29 October 2014
3,084 Reviews
3.2
3,084 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
685 Ratings

Review Highlights

Pros
  • Company stays true to their values; customer service really is their way of life (in 244 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 172 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 498 reviews)

  • you will be working many long hours with not much opportunities to take time off (in 896 reviews)

More Highlights

56 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Built and managed relationships with franchise and independent automobile dealers by offering outstanding customer serv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Atlanta, GA (US)
    Former Employee - Account Manager in Atlanta, GA (US)

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    The job offered great flexibility and independence with great work-life balance. No ceiling to earnings potential.

    Cons

    I cannot think of any cons. It was a great job and a great company

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place to find a better career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Atlanta, GA (US)
    Current Employee - Branch Manager in Atlanta, GA (US)

    I have been working at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    You will meet tons of people who may be able to get you a better job. If you make it to management you will truly learn what it means to run a business. Other companies specifically hunt down Enterprise Managers to hire because they know what you go through and what type of person you are.

    Cons

    12 hour work days Monday -Friday. Most stores are moving towards extended Saturday hours and opening on Sundays. They will tell you that they reward hard work and you can make lots of money if you perform but be careful not to make too much. If you make too much they will find a reason to fire you or push you out so they can pay someone less to do your job. The customers are aweful. It's like working at Wal-Mart.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Heaven or Hell depending on your location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Service Agent in Atlanta, GA (US)
    Current Employee - PT Service Agent in Atlanta, GA (US)

    I have been working at Enterprise Rent-A-Car part-time (less than an year)

    Pros

    You get to drive some cool cars and spend talk to a lot of interesting people.

    Cons

    If you get stuck at a busy location you will be over-worked and underpaid. The amount of work you have to do at a busy Enterprise compared to what service agents at other locations do is crazy.

    Advice to ManagementAdvice

    Treat your employees with respect and make sure the busier locations have more than one service agent working.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fantastic company culture, but you have to work incredibly hard to make it to the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Former Employee - Anonymous Employee in Atlanta, GA (US)

    I worked at Enterprise Rent-A-Car as an intern

    Pros

    They promote completely from within so everyone understands what its like to work 12 hours days in a suit. Great corporate culture, they love to give back to the community. They offer great incentives to be successful in sales.

    Cons

    12 hour days in a suit while you're outside a good amount.

    Approves of CEO
  6.  

    Although the pay is not great, the ability to learn how to run your own business is great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Atlanta, GA (US)
    Former Employee - Regional Manager in Atlanta, GA (US)

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    Training, Family Atmosphere, Team Work, and rewarding (if you work hard), also they provide really good benefits and 401k

    Cons

    LONG HOURS!! There are some politics that go on behind closed doors with upper lever management.
    Training does exist, but you typically have to go ask for it.

    Advice to ManagementAdvice

    Don't lose touch with what made the company such a success to begin with, and don't allow upper level management to play so much politics.

    Take care of customers, Reward hard work.......and let the profits and growth follow.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Heavy sales environment managers work hard but can be disconnected and redundant and co workers can be catty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Agent in Atlanta, GA (US)
    Current Employee - Rental Agent in Atlanta, GA (US)

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    best part of working there is consistent acknowledgement of progress and the fact that management does work hard

    Cons

    everything is numbers driven but certain things can negatively alter numbers like prepaid vouchers or third party sites etc

    Advice to ManagementAdvice

    focus on making a more cohesive team feel its apparent to management but there is a lot of friction between departments because some departments are perceived to be treated better then others especially when you account for compensation oppt

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Decatur, GA (US)
    Former Employee - Branch Manager in Decatur, GA (US)

    I worked at Enterprise Rent-A-Car full-time (more than 5 years)

    Pros

    There is potential to make a lot of money depending on your manager and area manager. If they are willing to take time to train you and develop you. The company believes in customer service and sticks to the company values.

    Cons

    You can be moved to several offices and when you get momentum going you will get moved and setup for the next "challenge". When upper managerment write you off, you are done. Recognize it and find another job asap!

    Advice to ManagementAdvice

    Let employees spend more time in branches they are having success at.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Assistant in Marietta, GA (US)
    Current Employee - Management Assistant in Marietta, GA (US)

    I have been working at Enterprise Rent-A-Car full-time (more than an year)

    Pros

    Good pay, Awesome benefits, Decent people (most of the time), and great training.

    Cons

    Very little "work life balance". You work 50 hours a week and a lot of branches are turning to a 7 day a week operation which makes this "balance" a lot harder. Its worth it for the money if you don't have a family to go home to.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Enterprise Rent a Car

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative in Stone Mountain, GA (US)
    Former Employee - Account Representative in Stone Mountain, GA (US)

    I worked at Enterprise Rent-A-Car full-time (more than 3 years)

    Pros

    You meet a lot of interesting people. It's a great stepping stone. Once you have ERAC on your resume most employers jump at the chance to interview / hire you.

    Cons

    Work life balance is not that great if you are part of the rental management division. The salary could be better.

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Atlanta, GA (US)
    Current Employee - Customer Service Representative in Atlanta, GA (US)

    I have been working at Enterprise Rent-A-Car part-time (more than an year)

    Pros

    Laid back, friendly, rewarding. The company is really invested in its employees and provides opportunities for growth. They love college students and seek to recruit consistently. No cons here, and it will surely be an enjoyable and rewarding experience if you remain committed and seek to grow within the company.

    Cons

    Long hiring process, which really but a damper on other opportunities. Company values are solid and there are not too many cons to mention. Parking can be a hassle, but if you get to work 10-15 minutes early, you will have no issues.

    Advice to ManagementAdvice

    Speed up hiring process

    Recommends
    Positive Outlook
    No opinion of CEO

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