Enterprise Rent-A-Car

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Enterprise Rent-A-Car Reviews in Los Angeles, CA

Updated 9 August 2014
Updated 9 August 2014
2,837 Reviews

3.2
2,837 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Enterprise Rent-A-Car President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
558 Ratings

Review Highlights

Pros
  • Company values hands-on sales people who are wiling to provide exceptional customer service (in 224 reviews)

  • met a lot of great people who I are my friends that I met at enterprise (in 159 reviews)


Cons
  • No work life balance ( 7 am - 6 pm everyday without any ability to work around) (in 416 reviews)

  • If you were to work full time its long hours (730-6) but you never get out at 6 (in 809 reviews)

More Highlights

117 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fun out of the office position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver  in  Los Angeles, CA (US)
    Current Employee - Driver in Los Angeles, CA (US)

    Pros

    The work-life balance is great. This driver position is only three days a week. If you want just a part-time gig, this is ideal for you.

    Cons

    There is a system that they use, same as Federal Express, it is called Paragon. It has the times of arrival as a guideline of arrivals to locations. The people that are assigned to pick you up sometimes run very late, and you are stuck at a location without any alternatives.

    Advice to ManagementAdvice

    Have a little bit more heart when it comes to the wages, one quarter of a dollar for a raise is not beneficial. Get with the Union, like Alamo and National. Treat the employees better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great Training but only met for a certain type of person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Burbank, CA (US)
    Former Employee - Assistant Manager in Burbank, CA (US)

    Pros

    great training program
    learn a lot about management
    a lot of walking and driving

    Cons

    it really is only for a certain type of person
    favoritism is praciced

    Advice to ManagementAdvice

    reach out to lower performing employees as you do your starts for overall moral

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Camarillo, CA (US)
    Former Employee - Management Trainee in Camarillo, CA (US)

    Pros

    Meet new people from all walks of life, Gain experience that will help build your resume.

    Cons

    Too many cliques. Upper management only considers the cool kids, the job can be dangerous (you drive all day), washing cars in suits sucks

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company for young people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Management Trainee  in  Culver City, CA (US)
    Former Employee - Sales Management Trainee in Culver City, CA (US)

    Pros

    Enterprise encourages healthy competition and has great management. They teach you a lot about sales; there is a heavy emphasis on selling insurance. It is a great company for a first job.

    Cons

    The pay is not very good and the hours are very long.

    Advice to ManagementAdvice

    Encourage upward mobility and have more insensitive programs.

    No opinion of CEO
  6. 2 people found this helpful  

    Hard Work NO PAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  San Gabriel, CA (US)
    Current Employee - Assistant Manager in San Gabriel, CA (US)

    Pros

    The opportunity for growth is there... if you are ok with working til you cant anymore and getting paid slave wages. The people I have worked with for the most part are awesome the company does a good job of finding competitive hungry employees who have the natural ability to achieve. THe whole training and management process is in essence just a giant weed out, if you can cope with being told you're being paid well when your not and getting overworked to struggle to live with the hope of being promoted high enough to make good money then this place is for you. Just need to know the dream is a lot farther than the reality. Not many people get to Area Manager in less than 5-6 years and you see mid level five figures until you climb that high. Great for the resume and great for the experience, horrible for the ride.

    Cons

    Disgruntled customers, being set up to fail, being told that customer service is everything, when the idea of the company is get a customer in the door and get the car later. Many a time I have had to talk someone down because of a 1-2 hour wait it is awful. Been cussed out numerous times, for things I felt awful for doing and I just have to keep smiling. Also being sugarcoated into thinking my hard work is worth what they pay, my damn college debt is more than my yearly salary (uhhhhhhhh, irony we need a degree here).

    Advice to ManagementAdvice

    Stop being so top heavy. The reason you make so much is because the troops are out there weathering the storm. This isn't a frat just cause you paid your dues doesn't mean you deserve salaries that thrump mine by 7-8 fold.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Hard work, little pay, good for resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Ventura, CA (US)
    Former Employee - Management Trainee in Ventura, CA (US)

    Pros

    resume builder, meet good people, competitive

    Cons

    favoritism for promotions, either your in with the cool kids or your out, bad customers, you will be tasked with repossessing cars, driving too much, driving can be hazardous to your health, little to no pay increase once you grill and get promoted.

    Advice to ManagementAdvice

    listen to your employees and quit playing favorites.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great company, people and culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager  in  Huntington Beach, CA (US)
    Former Employee - Branch Manager in Huntington Beach, CA (US)

    Pros

    Outstanding team environment with great people. As an employee, you sell, learn how to run a business and are trained and managed by people, who've done exactly what you're doing, throughout their career.

    Cons

    Sometimes you have to get your hands dirty. As a team member, you're expected to do what it takes to get the job done. This can include washing cars, working long hours and going above and beyond. I liked it, but not for everyone.

    Advice to ManagementAdvice

    Sell more dub.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Place To Kick Off Your Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Los Angeles, CA (US)
    Former Employee - Assistant Manager in Los Angeles, CA (US)

    Pros

    Everyone is a recent college graduate so your coworkers are fun to be around and intelligent. Enterprise offers a great learning experience. You learn how to run a small business. Being successful at Enterprise looks great on your resume, and shows that you have good sales experience.

    Cons

    Customers can be degrading, and the company is so focused on a high customer service rating that they sometimes sacrifice the employee in the process.

    You will move to several different branches per year. It's great because you'll meet more employees, but bad because of traffic in LA.

    Recommends
    No opinion of CEO
  10.  

    Good places to learn than move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Fullerton, CA (US)
    Current Employee - Assistant Manager in Fullerton, CA (US)

    Pros

    Great people, everyone is hardworking

    Cons

    Low pay considering all that the work that is compacted into one day

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee  in  Long Beach, CA (US)
    Former Employee - Management Trainee in Long Beach, CA (US)

    Pros

    Good training process that allows freedom for you to make your own decisions. Everyone is promoted from within and everyone starts as a management trainee. At Enterprise you get the opportunity to build your skills in sales.

    Cons

    High turnover and must be okay with constantly changing offices.

    Advice to ManagementAdvice

    Listen to your employees

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