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Enterprise Rent-A-Car
2.9 of 5 1,630 reviews
www.go.enterprise.com Saint Louis, MO 5000+ Employees
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Enterprise Rent-A-Car Reviews

Updated May 20, 2013
All Employees Current Employees Only

2.9 1,630 reviews

                             

72% Approve of the CEO

Enterprise Rent-A-Car Chairman and CEO Andy Taylor

Andy Taylor

(1,054 ratings)

48% of employees recommend this company to a friend
1,629 employee reviews
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Tulsa, OK (US)

Current Employee – been working at Enterprise Rent-A-Car full-time for more than a year

ProsMost employees of ERAC are fresh college grads...green and moldable. The relationships you build with co-workers as well as regular customers is great. Because of regular customers you have the ability to network well.
Advancement opportunities are "abundant"...as long as your on that "list" and qualify.
Corporate campus n Stl is gorgeous.
Get to drive all kinds of vehicles.

In essence, like most major companies, if you play the game, drink their Kool-aid, and are willing to put in the time, opportunities will be presented to you.

ConsDrink the Kool Aid...that's it. ERAC is a large and successful co. that has proven success doing things their way. So do it their way and play the game or get pushed to he side. It's very much a sales game. While your paycheck may not reflect it, your career will.
Too conservative as co in general...n specific the dress..white shirt and tie everyday, all day, n 100+ degrees...no facial hair, etc.
Matrix system, while beneficial, also hinders good qualified poeple from getting promoted so the wrong person gets the spot.
Hours...48 a wk...sort of...unless your at the airport which is 365 days a yr. and you may work 8days in a row.

Advice to Senior ManagementRelax your attitudes and culture. Instead of hiring any college grad that wants to sell, hire intellects that want a career. Don't base all promotions on your matrix without exception...good candidates get passed up because they are in the wrong branches at the wrong time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Former Employee – worked at Enterprise Rent-A-Car part-time for less than a year

ProsOverall great experience. Currently - working somewhere else. However, my thoughts and experiences are positive of this company. Initial pay is sub-par. If your looking to move up expect to put your time in and hit your sales goals (2-3 years)

ConsWashing cars in a suit or dress, listening to customers asking, "you need a college degree to work here?"

Yes, I would recommend this company to a friend

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Former Employee – worked at Enterprise Rent-A-Car full-time for more than a year

ProsCan move up fast, good training, good management

ConsLow pay for way to many hours

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Worcester, MA (US)

Current Employee – been working at Enterprise Rent-A-Car as an intern for more than a year

Prosgood team environment
decent wage for an intern $11 an hour
Great work environment
Days went by quickly, always on the go

ConsLong hours
Low pay
Difficult to advance
did not love what I was selling
location plays a large role in sales success

Advice to Senior ManagementReward employees more for hard work, higher pay structure, less working hours

No, I would not recommend this company to a friend

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Houston, TX (US)

Current Employee – been working at Enterprise Rent-A-Car part-time for less than a year

ProsGreat company to work with, you get an opportunity to deal with all types of people and gain good customer service skills.

ConsUnless in Management Trainee program you don't get opportunity to work 40 hours and achieve benefits

Advice to Senior ManagementAllow customer service agents opportunity to go into management trainee program, good for retention

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Los Angeles, CA (US)

Current Employee – been working at Enterprise Rent-A-Car full-time for more than a year

ProsCool coworkers, monetary incentives to perform well, and they buy you lunch here and there.

ConsLong hours, low hourly wage

Advice to Senior ManagementReally caring for your employees and treating them with respect will definitely produce better results for your branch.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Egham, England (UK)

Former Employee – worked at Enterprise Rent-A-Car as an intern for less than a year

ProsThe group I was employed with were very easy to get along with and quite helpful. I was given ample amounts of responsibility from the get-go and was included on many important projects. The culture at ERAC really embraced innovation, and I felt that the management was receptive to new ideas.

ConsI was often times not given specific deadlines to know when to have projects completed.

Advice to Senior ManagementKeep being open to innovation, and ensure specific deadlines for projects are properly communicated.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Former Employee – worked at Enterprise Rent-A-Car full-time for more than 3 years

Prosyou can move up in the company very quickly, and there are many opportunities, and the company has one of the best training programs.

ConsThe hours are very long typically 6:45 AM-6:30 PM M-F and Sat 8:30 AM-12:30 some offices are also open on Sundays. In the management trainee program the hours are not that bad because you typically work every other weekend and get to leave one day a week early. However, when you become a manager you tend to work longer hours and if you are at a large store rarely have time to take a lunch break. The pay was also not what I was promised as a manager you make commission off what the office makes and your percentage is based off of what the previous manager did but you are suppose to make no less then 55/year for working 50-60 hour weeks.

Advice to Senior ManagementThe company is great to start your career. However, not somewhere to stay long term, it really is a fun environment and the free trainings are great. As you move up in the company though, the managers do not receive the proper compensation for the demand of the business the hours that are worked are long and uncalled for and most offices are short staffed. The company needs to add more people and have them work less hours. If the company could figure out a way to rotate schedules so everyone gets at least one day off during the middle of the week more people would stay, I would say the biggest complaint for the company is the hours that are worked, it is not worth the pay that is given.

Yes, I would recommend this company to a friend

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Current Employee – been working at Enterprise Rent-A-Car

ProsSteady Income lets face it Enterprise isn't going anywhere

ConsLong Hours Low Pay Unhappy Customers

Advice to Senior ManagementPay more and the moral of the employees will rise in turn generate more income for the business

No, I would not recommend this company to a friend

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Current Employee – been working at Enterprise Rent-A-Car

ProsPromotes from within
Decent pay

ConsLong hours
Dealing with rude people

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