Glassdoor is your free inside look at Equifax reviews and ratings - including employee satisfaction and approval ratings for Equifax CEO Rick Smith. All 113 reviews are posted anonymously by Equifax employees.
51% of the CEO
Rick Smith
Former Employee – worked at Equifax full-time for more than 3 years
Pros – Strong benefits, breadth of offerings leads to stability in most sectors and strong growth. Leadership training, many smart and capable people
Cons – If the share price isn't going to hit the target, expect layoffs
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-07-12 20:34 PDT
Current Employee – been working at Equifax full-time for more than a year
Pros – Good name for your resume, pays on time,comes with benefits if you're willing to put up with the extremely unprofessional work environment.
Cons – Management doesn't know what they are doing. They tell us over and over to be professional but consistently hire people that are incapable of being professional. I feel like I'm walking into a highschool every time I go to work because of all the drama. They consistently look over the older (I'm only 26) employees with more experience to promote young kids that are barely old enough to drink.
Advice to Senior Management – Treat your employees like you care about them, stop with the favoritism, figure out what morale means and work on bringing it higher. Give people a reason to stay there instead of jumping at the first opportunity to leave.
No, I would not recommend this company to a friend
2012-08-06 17:04 PDT
3 people found this helpful
Current Employee – been working at Equifax full-time for more than 8 years
Pros – Good Pay
Good Benefits
Flexible Work environment
Interesting problems and technology to work with
Cons – Senior management does not understand technology
Very old school use of technology
Processes put in place now make it take weeks to just get a server or desktop upgraded. Things that should take 10 minutes now take weeks to get done.
Schedules are a joke.
Advice to Senior Management – Get some people into leadership positions that are forward looking when it comes to technology. Try to come to an understanding that Equifax is a technology company dealing with all the issues and opportunities that come from dealing with Big Data. We don't need anymore ex-GE people running the company, with the amount of data we have and deal with, we need ex-Facebook, ex-Google people working for the company that have a vision of what is possible with all the data we have. Try to move us into the 21st century and stop using a 1980 model of technology and processing of data.
Yes, I would recommend this company to a friend
2012-06-23 09:24 PDT
Current Employee – been working at Equifax full-time for more than 8 years
Pros – Amazing Leadership and Great Opportunities to Grow!
Cons – 110+ year old company, sometimes meanders along.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-06-25 08:54 PDT
Current Employee – been working at Equifax
Pros – Many of my colleagues at Equifax are truly a pleasure to work with and I have had an opportunity to foster strong relationships with.
Cons – Equifax is a interesting place as it focuses on analytics and metrics however the actual practice by employees did not always reflect it
Advice to Senior Management – Equifax is a interesting place as it focuses on analytics and metrics however the actual practice by employees did not always reflect it
2012-05-15 15:28 PDT
Former Employee – worked at Equifax
Pros – Equifax is a great company, been around for a very long time, well respected in Corporate America. The benefits are pretty good as well.
Cons – Equifax is a company that values internal relationships. People are promoted by "Who" they know and are friends with. Not if they're great fits or can help the company grow. The Director and Manager I worked under were not good Managers at all, they were smart individuals but knew absolutely nothing about establishing and encouraging trust and encouraging their employees to be the best they can be. They were promoted because they did things to make their superiors look good. Under their guise, learning, education and appreciation were not promoted.
I don't think many people at Equifax who are in Management positions are actually "good" managers at all.
Also, I think many employees are severely underpaid. After leaving Equifax, every job I interviewed for paid at least $20K more per year. Long hours, bad pay.
Advice to Senior Management – I think Senior Level Execs or (SLT) should require all Managers to take courses on how to effectively manage. Great company, great vision, great CEO but from my experience wrong people in certain management positions. This is my opinion.
No, I would not recommend this company to a friend
2012-05-11 21:33 PDT
Current Employee – been working at Equifax
Pros – Professional Growth
Great Senior leadership
Opportunity to work with major clients within Canada
Cons – No overtime and expect employees to meet strict timelines
Doesn't pays well
Majority of the employees overloaded with work
Advice to Senior Management – Pay employees and award them financially
2012-04-13 07:50 PDT
Current Employee – been working at Equifax
Pros – Great, committed associates who are willing to help, willing to share ideas, etc.
Cons – Major cultural shift in a key segment leading to several key leaders "retiring" early. Ambiguity in true direction and double digit ++++ growth objectives causing much head-scratching.
Advice to Senior Management – You hired some talented folks from outside. But they don't "get" data, don't understand how our customers are utilizing to drive results. Balance external hires with internal talent.
2012-03-22 11:03 PDT
Current Employee – been working at Equifax
Pros – Successfully navigating this economy, Strong Senior Leadership, Solid Vision for Success
Cons – Numbers Oriented (tends to lose sight of the whole story), Unrealistic Expectations for Individual's Performance, Low Base Salaries
Advice to Senior Management – Recognize the solid performers and learn to see through the 'politicians' who campaign for promotions. This tendency has lead to some in leadership who are all talk and don't have the substance to truly perform as a manager.
2012-03-23 03:57 PDT
Current Employee – been working at Equifax
Pros – we develop new tools for our clients in latin america, i was comparing salaries from the united states, and mine is a lot, A LOT... lower.
Cons – low paying salaries in central and south america.
Advice to Senior Management – equality
2012-03-21 10:26 PDT
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