Equifax Reviews

Updated 16 September 2014
Updated 16 September 2014
206 Reviews
2.9
206 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Equifax Chairman and CEO Rick Smith
Rick Smith
135 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 18 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • Senior management takes the credit for all the work of the folks the next level down (in 13 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Same job functions and duties from day to day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unemployment Claims  in  Saint Louis, MO (US)
    Current Employee - Unemployment Claims in Saint Louis, MO (US)

    I have been working at Equifax full-time for more than 3 years

    Pros

    Friendly co-workers. Good work life balance. Job stability

    Cons

    Little room for advancement due to the fact that management doesn't want to train new employees to fill vacancy.

    Advice to ManagementAdvice

    Encourage employees to advance their careers within the company.

  2.  

    Good company but too US centralized

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Focused on innovation and operational excellence

    Cons

    Older employees, no training, little consideration to finance and accounting compared to the other departments

  3.  

    I have benefited from a culture of intelligent execution and meritocracy, working with very intelligent people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time for more than 5 years

    Pros

    I get rewarded for delivering on promises and executing projects. Rather than getting blamed for taking risks, I am encouraged to take more. I am surrounded by intelligent people and am encouraged to lead them.

    Cons

    We do a horrible job of demand management and so we always have more work than we can finish. At times the matrix organization makes it difficult to get things done without significant coordination.

    Advice to ManagementAdvice

    Continue to grow leadership and stop outsourcing so much middle career work to contractors and offshore.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time for more than a year

    Pros

    I don't have a very long commute and the good cafeteria is good. People are nice but that is it!

    Cons

    Poor training
    Severely low pay
    Lack of career growth
    Health benefits too expensive

    Our department lacks proper training methods. The pay is extremely low along with the bonus. There is no visible career ladder to climb.

    Advice to ManagementAdvice

    Salaries need to match the market rate and there needs to be more attention to employees so they feel their desires to maintain long term employment can be met.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Know What You're Getting In To

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unemployment Insurance Consultant  in  Saint Louis, MO (US)
    Former Employee - Unemployment Insurance Consultant in Saint Louis, MO (US)

    I worked at Equifax full-time for less than a year

    Pros

    Good work life balance and short hours

    Cons

    Manager forgot to approve hours several times, weather days were not allowed nor were sick days even if PTO was taken.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Little opportunity for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax

    Pros

    Some of the most collaborative folks I've worked with.

    Cons

    Seriously lacking in innovation and opportunities for advancement. So when a great employee maxes out in current role, they leave for more stimulation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax

    Pros

    freindly management and employees, new technologies

    Cons

    limited scope of career progression, unattentive senior management

  9.  

    Growth focused company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Technology  in  Atlanta, GA (US)
    Current Employee - Vice President Technology in Atlanta, GA (US)

    I have been working at Equifax full-time for more than 10 years

    Pros

    Great people. Strong culture centered around growth and new product innovation. New culture has GE influence brought in from Rick Smith.

    Cons

    Older technology and legacy systems need upgrading and not a lot of focus on core infrastructure

    Advice to ManagementAdvice

    More focus on innovations that directly benefit clients and profits will take care of themselves.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work..allows you to utilize a lot of their tools to be successful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Raleigh, NC (US)
    Former Employee - Customer Service in Raleigh, NC (US)

    I worked at Equifax full-time for more than a year

    Pros

    Good work environment. Employee friendly, work hard and get noticed for promotions

    Cons

    Not a lot of jobs offered in certain areas.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Frustrated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Equifax full-time for more than 5 years

    Pros

    I have a job at the moment.

    Cons

    After years with this company they have managed to decrease pay, increase insurance and demote salary pay to hourly pay. We now have to punch a time clock that is micro-managed to the fullest extent. We are not able to move with out being spied upon from a dictating manager whom i am not sure how remains to keep the position. They say they are flexible with schedules and have gave you the tools to allow this however over the last year the flexibility has been removed little by little. It has been extremely frustrating to begin a career with this company to love and respect it and years later feel used and abused. This has turned into a typical corp. enviornement where you are just a number and the go green means make the employees hate it enough to leave so they can down size through attrition. I have come to believe they can careless if you are happy with this company. It is a political nightmare. FYI most are looking for new employement and will leave in a heartbeat if givin the right opportunity to run.

    Advice to ManagementAdvice

    I am not sure how or why you choose you leaders however I have found that some are less then qualified. You may want to start doing more inhouse survey's of your manager/directors and cleaning house once you view the survey's. Your decisions to go green and overhaul the salary to hourly structure has cause horibble issues with these employees. Talk about a slap in the face! That is an ultimate demotion. Maybe you should do the same for yourself and see how that works out for you! You should take a lesson on treat others as you would like to be treated you may be able to create a more friendly enviornment. The only reason i can see that you would treat your employees so awful would be to lower your cost through "attrition". If this was your goal i believe you are exceeding your goal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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