Equifax Reviews

Updated 15 October 2014
Updated 15 October 2014
213 Reviews
2.9
213 Reviews
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Equifax Chairman and CEO Rick Smith
Rick Smith
137 Ratings

Review Highlights

Pros
  • They offer flexibility in working conditions, and there is a good work-life balance (in 21 reviews)

  • Supportive, Good Benefits with solid products and diversification (in 21 reviews)


Cons
  • limited scope of career progression, unattentive senior management (in 14 reviews)

  • lack of transparency from upper management, hard work and talent does not get rewarded (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It is an ok place to work, it is getting better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in McLean, VA (US)
    Current Employee - Anonymous Employee in McLean, VA (US)

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Compensation is good, time off is flexible and the beneifts are good. There are some changes that have happened but it appears to be moving in a more positive direction.

    Cons

    Lack of transparency from upper management is an issue. Additionally there is a clear deliniation between jobs and levels here. One certainly knows where one is in the pecking order. And sometimes it is quite uncomfortable.

    Advice to ManagementAdvice

    Think outside the box. Promote from within. And treat people like you care. It would be easier to like this job if we were not constantly watching jobs be sent offshore. AskHr, AskLegal, when a person has a question for HR they do not want to have an answer from an anonymous person in India.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director in Atlanta, GA (US)
    Current Employee - Sales Director in Atlanta, GA (US)

    I have been working at Equifax full-time (more than 10 years)

    Pros

    Supportive, Good Benefits with solid products and diversification.

    Cons

    Some Top Down Shortsided Budgeting

    Advice to ManagementAdvice

    Listen

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Louis, MO (US)
    Former Employee - Anonymous Employee in Saint Louis, MO (US)

    I worked at Equifax full-time (more than 5 years)

    Pros

    Flex time, great PTO. Nice people to work with. One nice thing they did was move us to a sewhat nicer office.

    Cons

    Equifax aquired my company. It use to be a great place to work. Now most people I work with hope they sell us off. There is no benefits to this job. Unrealistic performance expectations, set by higher management who have no clue as to what you do. The Lean garbage they force down our throats is beyond tiring.

    Advice to ManagementAdvice

    Wake up and quit abusing your employees. To senior management- try some employee engagement strategies. You are killing us.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    There a little over a year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director in Windward, GA (US)
    Former Employee - Senior Director in Windward, GA (US)

    I worked at Equifax full-time (more than an year)

    Pros

    Stable Company, commute not to bad...employees are good

    Cons

    No traiing what so ever... low pay... and very demanding for the pay

    Advice to ManagementAdvice

    Train your folks and pay them so they don't leave

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Poor leadership decision making, and very poor with strategic thought leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Equifax full-time

    Pros

    Good benefits, and a very competitive salary

    Cons

    Commissions are paid 3 times a year, which is very disconcerting for sales professionals. No enterprise wide consistency with divisions working together. Product innovation is very weak, and Divisional leaders are very poor in managing success and empowering their employees.

    Advice to ManagementAdvice

    Make some changes in your divisional leadership, and do more internal satisfaction surveys with your people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    SME company thinking to be a Corp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time (more than an year)

    Pros

    The Brand and their position in the market. Money is ok but not great. In the middle of a cultural changes that may work.

    Cons

    Way to much projects and inititatives turned to be imposible to manage. Lack of focus and extremely bad relationship between family and work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Slowly Declining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Equifax full-time

    Pros

    Stability. This organization has done a great job of navigating through a difficult economic climate.

    Cons

    Process heavy, with no wiggle room, even when the process is counter to individual goals / objectives.
    Tight fisted. Very limited on-going training for professional development.

    It should be noted that MANY top performers are leaving, and Senior Management's efforts to keep them are not working. This is an interesting indicator of the culture within the organization.

    Advice to ManagementAdvice

    Start promoting from within. Promote those employees who have gotten the organization this far, quit bringing in outsiders for management positions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Outstanding Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Alpharetta, GA (US)
    Current Employee - Senior Director in Alpharetta, GA (US)

    I have been working at Equifax full-time (more than 3 years)

    Pros

    Visionary company. Equifax is in the position for great growth. Company has a clear focus on being the industry leader.

    Management is very good and shows that they care for the employees. Company has significantly invested in the office environment and is making huge strides in employee engagement.

    Company has a very good culture

    Cons

    Employee awareness as to their career opportunities has been an issue in the past.

    The leadership team acknowledged this issue and has been making adjustments & investments into the HR systems and creating a framework that will inform all people programs, including talent development, performance management and compensation.

    Advice to ManagementAdvice

    Keep doing what you are doing. You have fostered a great culture and have the company firing on all pistons to drive future growth.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Leadership needs to make a decision as to their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Professional in Atlanta, GA (US)
    Current Employee - Human Resources Professional in Atlanta, GA (US)

    I have been working at Equifax full-time (more than 5 years)

    Pros

    Flexible hours, home office, company will grow a lot!

    Cons

    slow, very political, conflicting priorities

    Advice to ManagementAdvice

    The leadership understand they need to focus on people but they can't give up the "bring me the numbers - ALWAYS" mentality. Employees receive mixed messages all the time.You receive a message, you see something different happening....it's confusing. Investments in people have been "on the table" forever and as an employee their good intentions can retain me for just so long. I'm yet to see their intention being translated into action.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Stable, old company. Incredibly Political.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Atlanta, GA (US)
    Current Employee - Project Manager in Atlanta, GA (US)

    I have been working at Equifax full-time (more than 3 years)

    Pros

    The checks never bounce. They are a stable old company.

    Your experience really depends on the group. My previous group was incredibly political and pitted team members against each other and the leadership was petty and vindictive. One minute you were a hero the next you were a villain having not changed your behavior only difference is the wind direction.

    The group where I currently work is a good group they treat you like adult both in giving you the autonomy to do your job and hold you accountable for the deliverables for which you are assigned.

    Cons

    This place is a political minefield. You are not allowed to just do your job you have to worry about navigating the political landscape and figuring out who you have to schmooze to be successful.

    They are always "trying" to be cutting edge in technology but with no vision or forethought. They rush from solution to solution and technology to technology trying to find the right solution when they really need some introspection to determine who they want to be an a company and allowing the technology compliment the vision.

    Advice to ManagementAdvice

    Value the talent that you have. Grow the talent that you have. Give your people autonomy to manage their span of control.
    Slow down, stop with the politics and get a vision for where the organization is going and then decide on the solution to support it that vision.
    Start measuring the managers, VP & SLTs on the growth and retention of their team. If your team isnt growing or you have high turnover or very low employee survey results it should be looked at very carefully and there should be accountability at all levels.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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