Glassdoor is your free inside look at Experian reviews and ratings - including employee satisfaction and approval ratings for Experian CEO Don Robert. All 152 reviews are posted anonymously by Experian employees.
53% of the CEO
Don Robert
1 person found this helpful
Current Employee – been working at Experian full-time for less than a year
Pros – 1. Good colleagues
2. Work life balance
3. A lot to learn
Cons – 1. Bit slow paced
2. Sales oriented
Advice to Senior Management – Have equal emphasis on all the departments.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-25 23:49 PDT
Current Employee – been working at Experian
Pros – international brand and global leadership position
Cons – lack of internal communication in terms of new policies and changes.
Advice to Senior Management – do listen to your front staff
2011-08-08 07:11 PDT
Current Employee – been working at Experian full-time for more than 7 years
Pros – Knowledgeable, talented and determined workforce
Great travel/relocation opportunities
Unique market position
Exciting and Interesting Data and Technology utilisation
Cons – Non competitive remuneration
Some Middle Management should be cast in The Office
Low level of autonomy
High level of non job loss restructuring
Roadmap/Strategy is rarely adhered to
Reluctance to invest in basic systems/tools
Advice to Senior Management – Focus on building process and systems to support day to day life, rather than buzzwords and internal fighting.
Yes, I would recommend this company to a friend
2013-05-15 10:01 PDT
Current Employee – been working at Experian
Pros – good work environment for work
Cons – nothing to state on this
2013-04-23 16:03 PDT
Current Employee – been working at Experian full-time for more than a year
Pros – Work at home flexibility, training/development, pay
Cons – Company culture, lack of commitment to employee wellbeing
Advice to Senior Management – Focus on the talent pool you have--current practices are driving many good people away
No, I would not recommend this company to a friend
2013-04-23 15:37 PDT
Former Employee – worked at Experian full-time for more than 3 years
Pros – Great atmosphere, loads of similarly minded people who are happy to help you out with anything. People regularly go for beers after work and there is a free bus into town to go shopping at lunch if you wish.
The culture is that as long as you do your work well, you can be flexible with your hours. The majority of the office left at 3pm on a friday, which was always nice!
Pay was also above average for my role in the regions.
Cons – Very few cons, I loved my time at Experian!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-08 00:14 PDT
Current Employee – been working at Experian full-time for more than 7 years
Pros – Plenty of growth and a willingess to invest in that growth. Opportunities to move around between internal business units, including transfers overseas. Decent investment in training
Cons – It's a big company more focused on acquisitions than organic growth. That can make life unpleasant if you find yourself in a slowing vertical
Advice to Senior Management – You have to build instead of buy sometimes. More invest in organic growth would round out the portfolio
No, I would not recommend this company to a friend
2013-03-30 19:47 PDT
1 person found this helpful
Current Employee – been working at Experian full-time for more than 7 years
Pros – Salary/bonus structure are competitive.
Most people are nice, friendly and pleasant to work with.
Campus is clean, nice and up-to-date.
Most people in functions other than IT and finance seem to be content.
Cons – Company is very political. Kissing up to VP's is the key to get ahead.
Company's growth is driven by acquisitions, off-shoring (Chile/Costa Rica), importing IT consultants from India, and moving jobs to lower wage states such as Texas and Arkansas.
Finance and IT are seen by management as overhead and not as key partners.
Finance is chronically understaffed in corporate and most business units (with the exception of the overstaffed semi-autonomous Consumer Direct business unit).
Finance upper management is completely out of touch with the work "in the trenches".
Managing up and sucking up are key to success. Coaching and development of staff is give lip service but is not really done in practice.
Advice to Senior Management – Management should focus on long term planning instead of constantly focusing on the next quarter. Layoffs, offshoring, and understaffing will hurt the company in the medium and long term.
No, I would not recommend this company to a friend
2013-05-02 21:39 PDT
Current Employee – been working at Experian
Pros – Good work life balance and good salary
Cons – Poor strategy especialy in Japan
2013-04-16 07:26 PDT
1 person found this helpful
Former Employee – worked at Experian full-time for less than a year
Pros – Customer facing sellers get leased cars
Cons – Layoffs are a common management tool
Advice to Senior Management – Man or (wo)man up! If you have an employee that needs feedback - give it to them and allow them the time to restore confidence rather than lay them off! I never saw such disfunctional behavior from senior executives in my life!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-02 15:32 PDT
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