Experian Reviews

Updated 23 April 2015
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Employee Reviews

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  1. Helpful (2)

    awesome coworkers but constant layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Schaumburg, IL (US)
    Former Employee - Senior Account Manager in Schaumburg, IL (US)

    I worked at Experian

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great coworkers, fabulous clients to work with

    Cons

    Constant layoffs, not a lot of job security

    Advice to Management

    please be clear about the state of the company

  2. Lots of potential, but executive changes over past couple of years have created a highly political environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Manager in Costa Mesa, CA (US)
    Current Employee - Middle Manager in Costa Mesa, CA (US)

    I have been working at Experian full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good data assets and an oligopolistic business model at its core

    Cons

    Highly political environment. Pick your champions carefully and watch your back

    Advice to Management

    Don't tolerate overt political activities and ensure everyone keeps the long term interests of Experian top of mind

  3. Helpful (3)

    The only thing that never changes is that everything is always changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Top-notch employees - you really grow from being surrounded by so many talented and intelligent people

    Cons

    No. Security. At. All. They frequently try to "cut their way to growth."

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  5. Helpful (1)

    Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Costa Mesa, CA (US)
    Current Employee - Sales Executive in Costa Mesa, CA (US)

    I have been working at Experian

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, great products and collaborative work environment, great potential.

    Cons

    Current executive management team. Political environment is toxic. Short sided strategy to drive cost out of the business.

    Advice to Management

    Was a great company until recent executive management changes. Need to make changes at the top of the house before it is too late.

  6. Helpful (2)

    One of the top companies I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Contractor - Front End Web Developer in Costa Mesa, CA (US)
    Former Contractor - Front End Web Developer in Costa Mesa, CA (US)

    I worked at Experian as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Role / Team
    - Even though I was a contractor I always felt like a part of the team
    - I had the option to be included in all discussions, plannings, and even when interviewing other candidates
    - All teammates were very talented and skilled in their role
    - On the front end of the application we worked with all the newest technologies
    - Workflow was standard Agile Scrum with 2 week sprints. The Scrum Master did a great job flushing out the story requirements and kept us on track.
    - This company cares about high quality output and allocates the time to uphold a high test coverage

    Culture
    - Open desk environment
    - Sat in an offsite co-working space in one big suite
    - Comfortable dress code (t-shirt and jeans)
    - Everyday the team had lunch together
    - Anytime we stayed late they provided us with high quality food
    - Very respectable towards different religions

    Management
    - Rank is checked at the door. They do not carry themselves by title but by role.
    - Gave everyone the freedom and empowerment to complete their tasks
    - Wanted us to be there for the long haul and emphasized to bite off only what you could chew and to not burn out
    - Always available, I never had the sense they were too busy to answer any of my questions

    Cons

    - No standing desks
    - No free lunch everyday
    - Sometimes the office would get crowded with vendors and other presentations
    - Back end team at the time was under staffed (poor guys)

    Advice to Management

    Keep up the great work and allow that culture to flourish.

  7. Tough and unrewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery in Nottingham, England (UK)
    Current Employee - Delivery in Nottingham, England (UK)

    I have been working at Experian

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good team working atmosphere. high responsibilities right from the start. Challenging market.

    Cons

    too many management lines. No employees career path. compliancy rules over creativity. Massive working hours

    Advice to Management

    Get rid of the useless and expensive middle management. Hire more junior people that will create more revenue.

  8. Senior management ignores bad behavior

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Costa Mesa, CA (US)
    Current Employee - Business Development in Costa Mesa, CA (US)

    I have been working at Experian full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Busy, lots of work to do, management lets employees do their job without micromanagement, great pay and bonus program. Great work/life balance. Diverse, stable company.

    Cons

    Management doesn't correct bad behavior because they are afraid of lawsuits. If you complain to HR, they don't do anything about it other than talk to the person and allow the behavior to continue. Ive seen this happen to several people. I saw someone throw something at a coworker in a meeting and no one reported it. They also claim that they promote from within, but they put people in a box and won't let them grow and frowns on people moving to other departments. They tend to hire from the outside instead of an internal person.

    Advice to Management

    Realize that people are afraid to speak up and tell you what is really going on and you need to do a better job of weeding out negative people. Don't avoid doing the right thing for fear of being sued. People take advantage and don't really do their jobs and spend their efforts on politics. People are being targeted by their coworkers, I have seen many people crying over how they are being treated.

  9. Helpful (2)

    It was a regrettable experience.

    • Senior Management
    • Culture & Values
    Former Employee - Customer Service Representative in Plano, TX (US)
    Former Employee - Customer Service Representative in Plano, TX (US)

    I worked at Experian

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I have no Pros to work for This company, worst place I have ever worked.

    Cons

    Micro management, dishonest management, please do not work here.

    Advice to Management

    Please don't send your management staff to follow your employees to the bathroom and respect your employees. Maybe then you guys won't have such high turnover and more people would want to work for you guys.

  10. Helpful (1)

    A learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Analyst in London, England (UK)
    Current Employee - Finance Analyst in London, England (UK)

    I have been working at Experian full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I've worked with some really ambitious people who have taught me a lot; largely what not to do. I've also learned to be more assertive and to not be afraid to voice my opinion.

    Cons

    The company is fairly immature. It has grown rapidly and whilst this growth was occurring it seems things went relatively unchecked. It seems now as growth has slowed all of a sudden there is an attempt to use sticking plasters to fix the underlying issues. Also my experience is that unless you are a guy you will struggle to get promoted. To be honest you'd struggle to get employed.

    Advice to Management

    Put a program in place to support the advancement of your female employees, we need some support because its pretty difficult to break through to that white male dominated senior team. As a FTSE 50 company Experian sets a poor example.

  11. Good company to work for but fairly unexciting job opportunities benchmarked against a FTSE100

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in London, England (UK)
    Current Employee - Marketing in London, England (UK)

    I have been working at Experian full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    - Relaxed working environment (dress code, social events etc)
    - Good opportunities for job variation and personal growth (taking the lead of projects)
    - Feedback culture (however isn't always acted upon)
    - Great looking offices
    - Good work/life balance

    Cons

    - Poor salaries for a FTSE100 financial firm
    - Grinding bureaucracy and lack of ownership delegated by senior management, coupled with senior management wanting us to be 'agile' leads to inevitable conflict
    - Unflexible working hours etc
    - Management hiding things that don't really need to be hidden.
    - Some extremely poor immediate line managers (not mine, but observed)

    Advice to Management

    Lead by leading rather than micromanaging and meddling. Don't assume that you know.

    Sort out the structure - it's lopsided.

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