Experian

  www.experiangroup.com
  www.experiangroup.com

Experian Reviews

Updated 24 November 2014
Updated 24 November 2014
283 Reviews
2.9
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Cassin
17 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Too Much Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Experian as a contractor (less than an year)

    Pros

    Great colleagues, excellent pay and benefits. Most of the time, the work is quite interesting.

    Cons

    Too much change over the last year. During the recession there were lots of lay-offs and virtually no positions have been refilled. This has led to burnout amongst too many good people. While the work is rewarding and the people are great, the consistent demand to do more with less is going to drive people to leave now that the job market is better.

  2.  

    Could be good but mostly bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    Talented people. Reasonable benefits. Starting to see some initiatives for improving the company culture

    Cons

    Red tape madness. Lack of strategy. Leaders make uninformed decisions, and due to cash-strapped budgeting and massive under resourcing, those poor decisions cause a ricochet effect of chaos on the ground.

    Advice to ManagementAdvice

    Stop dreaming and sort out the fundamentals

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Kind Monolith

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Implementation Analyst in Carmel, IN (US)
    Former Employee - Senior Implementation Analyst in Carmel, IN (US)

    I worked at Experian full-time (more than an year)

    Pros

    Great benefits, compensation, and work enviroment.

    Cons

    Company is too big to really innovate or impove processes.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Good place to work at..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Costa Mesa, CA (US)
    Former Employee - Senior Software Developer in Costa Mesa, CA (US)

    I worked at Experian as a contractor (more than an year)

    Pros

    Very friendly team mates.. Always open for suggestions.. Many new things to work.. Minds with innovative methods always at work.. You can get a real time experience of how credit services work..

    Cons

    Less room for career growth ... However learning experience is good.. Cross team trainings are very rare to be seen.. Might get good opportunities with technological aspect but only with self effort..

    Advice to ManagementAdvice

    Would be great to implement sessions to educate employees about outside of their work team..

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in Allen, TX (US)
    Current Employee - Client Service Manager in Allen, TX (US)

    I have been working at Experian full-time (more than 3 years)

    Pros

    Great environment to work in

    Cons

    You do not get paid your worth

    Advice to ManagementAdvice

    Value your employees more

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Data analysis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Madrid (Spain)
    Current Employee - Data Analyst in Madrid (Spain)

    I have been working at Experian full-time (more than an year)

    Pros

    Work with a ton of data, Teams are great people really matter when you work in this company

    Cons

    salary is not very good but if you stay enough time it gets better

    Advice to ManagementAdvice

    Salaries should improve

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Secure and Safe job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Sofia (Bulgaria)
    Former Employee - Service Manager in Sofia (Bulgaria)

    I worked at Experian full-time (more than 3 years)

    Pros

    Nice, modern office building. Good salary for the sector and size of the company. Colleagues are nice, not too bad.

    Cons

    More work and responsibilities does not equate more pay - i.e. you get promoted to a manager, but you still are getting the same money as your direct reports. Talks about pay raise are met with "can't promise anything, maybe in a couple of years." Local management is arrogant and their people's management competence - under question.

    Advice to ManagementAdvice

    Local support heads are managers, but not leaders. You need more leaders locally, management can be done remotely, but a good example to follow should be local. Also, if promoting somebody - first secure their pay-raise and only then entrust them with the new responsibilities. Resentment ensues otherwise.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Great people, great work and life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    People,Quality of life, Compensation
    This is a stupid,website

    Cons

    Sales,driven,organization which sometimes creates,challenges across divisions

  10.  

    Great company to work and great career opporunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Manager in Santiago (Chile)
    Current Employee - Software Development Manager in Santiago (Chile)

    I have been working at Experian full-time (more than 5 years)

    Pros

    Great working culture and growth ooportunities

    Cons

    The size of the company makes it difficult to do changes and experiment.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Product Managers have no say over the product, bad middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Marketing Manager in London, England (UK)
    Current Employee - Senior Product Marketing Manager in London, England (UK)

    I have been working at Experian full-time (more than 3 years)

    Pros

    Good graduate scheme. Talented people at lower levels.

    Cons

    No formal training at all. Promotion not based on skill, its based on who you know. Strategy defined years in advance by senior management, those in product marketing and product management are really just there to tow the line. No P&L responsibility at all in any product team. Low salary. Overpaid CEO. Business in big trouble with regulators and extreme cost cutting will continue.

    Advice to ManagementAdvice

    As per other reviews, middle management dangerously lack in skill and experience and therefore fail to retain any talented recruits very long as there is nobody to look up to, no progression. Talented people never stick around. Blame culture and heavy politics. Strip out all layers of incompetent middle management, recruit externally. Lots of dead wood.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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