Express Reviews

Updated 11 September 2014
Updated 11 September 2014
630 Reviews
3.1
630 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express President & CEO Michael A. Weiss
Michael A. Weiss
266 Ratings

Review Highlights

Pros
  • Great discount-35-45 percent off (in 49 reviews)

  • The cons outweigh even the positives that the 30% employee discount give (in 48 reviews)


Cons
  • I don't like minimum wage and sometimes it can get really hectic with customers (in 62 reviews)

  • I would constantly be hounded to sell more credit cards, and borderline harass customers for it (in 54 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    GREAT LESSONS TO BE LEARNED!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SLT  in  Savannah, GA (US)
    Current Employee - SLT in Savannah, GA (US)

    I have been working at Express part-time for more than 5 years

    Pros

    Fashion Icons, flexible scheduling, great way to meet new people, and an awesome place to experiance different personalites

    Cons

    its a very YOUNG atmosphere... that's all should need to say

    Advice to ManagementAdvice

    pop into your stores unaccouned

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great and very flexible job to get you going.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express

    Pros

    They can work with your schedules. Co-workers and Managers are very friendly. Great for Sales Associates to start off work experience.

    Cons

    Not enough Hours and the pay will not be so great.

    Advice to ManagementAdvice

    Great place to work but sharing a bit more hours will be great.

  3.  

    Great Company, Catty Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Bourbonnais, IL (US)
    Current Employee - Sales Associate in Bourbonnais, IL (US)

    I have been working at Express part-time for more than 3 years

    Pros

    Great management, Lots of room to move up

    Cons

    Managers can often be catty

    Advice to ManagementAdvice

    Focus more on your work instead of the outside life of your associates

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Flexibility!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Express Sales Associate  in  Bethesda, MD (US)
    Current Employee - Express Sales Associate in Bethesda, MD (US)

    I have been working at Express part-time for less than a year

    Pros

    My coworkers and managers are all extremely friendly and we are becoming one very close team of friends rather than associates. The discount is good, the pay is good for just having some extra cash on the side. I'm a college student, I couldn't live off of my current salary. My favorite part is when customers ask me for my fashion advice, it's the best feeling.

    Cons

    Not too much to complain about. When closing, the work can become tedious especially when it's a busy day and we're staying late.

    Advice to ManagementAdvice

    Let employees out on time, treat everyone fairly.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Opportunity, Great Compensation!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Sales Manager  in  Saint Louis, MO (US)
    Former Employee - Brand Sales Manager in Saint Louis, MO (US)

    I worked at Express full-time for more than 3 years

    Pros

    Great training, leadership, and potential for growth! They treat their managers like family! Great base plus lots of incentives for bonuses, raises, etc. You work in a team environment and everyone has a common goal. Upper management want you to succeed and provide the tools to do so. There are always amazing discounts to the store and it's partner stores. This is a fashion forward company that you will be proud to be a part of!

    Cons

    Must be results driven and willing to work long hours. Retail can take a toll on someone but if you are committed, you will make good $$.

    Recommends
    Approves of CEO
  7.  

    Good retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Scranton, PA (US)
    Current Employee - Sales Associate in Scranton, PA (US)

    I have been working at Express part-time for less than a year

    Pros

    Discount, creative experience, meeting new people, learning new trends, moving up within the company.

    Cons

    Minimum wage, the customer is always right (even if they don't treat you like a human being), employee benefits (taking away our rewards program), employees excluded from coupons.

    Advice to ManagementAdvice

    Increase wages and not as many employees will leave as often. Treat your employees as customers too (we still pay and shop at Express...

    Approves of CEO
  8.  

    Loved working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fashion Expert  in  New York, NY (US)
    Former Employee - Fashion Expert in New York, NY (US)

    I worked at Express part-time for more than 3 years

    Pros

    Loved my associates, and managers. Loved customers and my employee discount!

    Cons

    When store gets busy they forget to give you a break. I forget to ask for it, and very rarely received it. Also, it was very difficult to get coverage for days I could not work. Management disregards your availability and puts you on the schedule anyway, and main store manager was very unapproachable.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Co-Manager  in  Salt Lake City, UT (US)
    Current Employee - Co-Manager in Salt Lake City, UT (US)

    I have been working at Express full-time for more than 3 years

    Pros

    Awesome discount, great benefits, amazing co workers. Overall a really great place to learn the ins and outs if retail.

    Cons

    Long hours, low pay. Job is really demanding for what the pay is especially for those who get promoted from within!

    Advice to ManagementAdvice

    Pay better to retain the best talent!!!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A Lot of Drama

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales Lead  in  Mesa, AZ (US)
    Current Employee - Customer Sales Lead in Mesa, AZ (US)

    I have been working at Express full-time for more than a year

    Pros

    Flexible schedule, 30-40% discount, easy to get a job

    Cons

    Must wear Express Denim which is unfortunate because their quality really is terrible, especially for the price. A lot of inconsistency in training and a lot of drama. My store manager is great and the only reason I have stayed so long. I also almost left for Victoria Secret and Express matched the pay I was offered. Before that I made barely more than minimum wage as a Sales Lead. Express really is a very cheap company as well.

    Advice to ManagementAdvice

    Raise the pay and hire associates that actually want to do their job.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Great discount and product, pay could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Mesquite, TX (US)
    Former Employee - Sales Associate in Mesquite, TX (US)

    I worked at Express part-time for more than a year

    Pros

    Great, fun people to work with, the 30-45% discount is sweet, and the clothing is always fresh and in style.

    Cons

    The pay for a regular sales associate is usually based pretty low. I'm talking 7.25/hr low. During peak times, such as during the holiday seasons for example, be ready to stay up and work pretty late to make sure the store is prepped and ready for the next day.

    Advice to ManagementAdvice

    Give the sales associates a slightly higher pay starting out. Express is a multi-million dollar company that can afford to pay even slightly better than they do now.

    Recommends
    Positive Outlook
    Approves of CEO

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