Express Scripts Reviews

Current Employee – been working at Express Scripts full-time

Pros – Flexible hours -peers are good people

Cons – Management doesn't keep you in the loop

Advice to Senior Management – cheaper isn't always better

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Express Scripts full-time for more than 7 years

Pros – I love the fast-paced challenging environment. If you work hard and remain consistent in your efforts you will be promoted. ESI offers opportunities to employees with experience and having a degree is not required to work your way up. I like that they prefer to promote from within and value practical job experience within the company. The environment is one of fairness and equal opportunity and all of the supervisors and managers that I have worked with have been very approachable and quick to help when a problem arises.

Cons – It is difficult for some to get used to having your schedule micro-managed down to the minute as is the case with entry level positions. For positions which require the individual to field phone calls 8 hours a day, it can be very stressful and sometimes emotionally draining. You are the sounding board for people who are affected by corporate decisions which often affect their health, decisions that you may or may not agree with personally and are often subjected to wishing there was more that you could do to help.

Advice to Senior Management – Positive feedback and recognition are much appreciated by your employees! While attendance and adherence are of utmost importance, it would be nice to have a little bit more flexibility with our schedules.

Yes, I would recommend this company to a friend

Current Employee – been working at Express Scripts full-time for more than 7 years

Pros – Vacation Time.
401(k)/employer matching.
Tuition reimbursement.
Flexible work schedules.

Cons – "Top Heavy" with respect to management.
Management doesn't always communicate down.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Express Scripts as a contractor for more than a year

Pros – The IT group had a good attitude, the projects were interesting, and the office STL HQ office facilities were up-to-date. Also had a good worklife balance.

Cons – Too many separate dept PMO processes which resulted in spending too much time navigating through all the governance red tape instead of using that time to deliver quality scope on-time and within budget and building a stable scalable IT platform environment.

Advice to Senior Management – Need to streamline the project & portfolio in-take, status reporting, and governance processes and get the CORRECT people with the right PM experience to drive it (not just a PMP cert--but have the practical/hands-on multi-year experience with ACTUALLY managing med-high complex projects or programs). Leadership need to listen to constructive input about what is TRULY required to deliver a scope initiative and have a faster PRO-ACTIVE decision turn-around response to that input instead of stalling to make a decision and then being re-active.

Yes, I would recommend this company to a friend

Former Employee – worked at Express Scripts as an intern for less than a year

Pros – Good salary, nice people and pleasant work environment

Cons – HR needs improvement , slow moving

– I'm optimistic about the outlook for this company

Current Employee – been working at Express Scripts full-time for more than 10 years

Pros – The folks I have dealt in STL with are nice people and work very hard.

Cons – Understaffed, turnover is higher than it should be, possibly due to overwork

Advice to Senior Management – Hire more folks and keep the Medco folks at least until there has been appropriate knowledge transfer.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Express Scripts full-time for less than a year

Pros – Great benefits, no phones, can listen to mp3 player

Cons – Micro managed, low pay, and very dull

No, I would not recommend this company to a friend

Current Employee – been working at Express Scripts full-time

Pros – *It is better than having no job at all.
*401K and ESPP
*The people I work with make my day enjoyable.

Based on the reviews I have read, ESI is not high on anyone's list.

Cons – *ESI does not want to pay lower-level people a competitive wage.
*Those of us on the frontlines are treated with disrespect and condescension.
*ESI seems to believe in having one person do the jobs of 5 people.
*ESI wants "quality", but does not want to pay for quality.
*Committees are formed to create bogus morale boosters; however, the activities are geared towards upper management! (Now, how does that make sense?)

Advice to Senior Management – *Value your employees and pay them what they are worth! It is insult to be told that your job is not worth much more than $14/hour.
*Do not insult the intelligence of your lower-level employees by forming committees to cover-up the uncertainty and anxiety being experienced.
*Provide some concrete certainty so employees can feel a bit safer.
*Provide more opportunities to advance. It appears everything is so micromanaged because management is scared to death of losing their jobs. Everyone is so busy trying to prove their relevance that it is getting in the way of productivity and efficiency.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Express Scripts full-time for more than 3 years

Pros – - WHEN they give out bonuses they tend to be pretty good
- Nice facilities (which is good because you pretty much live there!)
- State of the art pharmacy

Cons – - Lack of advancement opportunities
- NO work/life balance
- Obscene turnover rate
- Very cliquish environment
- They don't get rid of directors based on performance, they tend to just move them from one department to another...

Advice to Senior Management – You need to hire more people. Also, look at the retention rate of employees below the Director/Sr. Director level. There are some obvious, glaring deficiencies. It's bad when you ask employees why the moral is so low yet you do nothing to correct it. Just a few thoughts.

No, I would not recommend this company to a friend

Current Employee – been working at Express Scripts full-time for more than 10 years

Pros – Bonus system, competitive salary, growing company

Cons – Broken performance management structure, too much reliance on politics in choosing promotions, cold approach to its employees, pays lips service to work/life balance but treats its workers like cattle, unfriendly environment where people are always looking over their shoulders

Advice to Senior Management – The culture needs a serious change. Very few people are happy and merely tolerate their circumstances because of the poor economy and lack of jobs elsewhere. The forced-ranking system is cruel to employees and puts all the power in the hands of individuals who don't have their best interests at heart. It's a relic of the 1990s and needs to change with the times.

No, I would not recommend this company to a friend