FAA Reviews

Updated 7 October 2014
Updated 7 October 2014
151 Reviews
3.6
151 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FAA Administrator Michael P. Huerta
Michael P. Huerta
35 Ratings

Review Highlights

Pros
  • Air Traffic Control is an amazing job like no other (in 8 reviews)

  • Job security is decent even with sequester (in 14 reviews)


Cons
  • Rotating shifts, tough to get time off (in 7 reviews)

  • Rotating shift work, poor working conditions, micromanaged from above, adversarial labor/management culture (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great pay and benefits. Great diverse group of individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aviation Safety Assistant in Seattle, WA (US)
    Current Employee - Aviation Safety Assistant in Seattle, WA (US)

    I have been working at FAA full-time (more than 10 years)

    Pros

    Has great job security, and a ton of great people working for them. No work on holidays and its paid, and working on the weekends is for the most part unheard of.

    Cons

    Not alot of administrative positions

    Advice to ManagementAdvice

    Make it easier for admistrative to have some upward mobility

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    FAA doesn't value education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FAA full-time (more than 10 years)

    Pros

    The average pay is good. Job security is decent even with sequester.

    Cons

    Friends of Managers get promotions regardless of experience, knowledge or ability.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Phenomenal!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aviation Clerk in Salt Lake City, UT (US)
    Former Employee - Aviation Clerk in Salt Lake City, UT (US)

    I worked at FAA part-time (more than an year)

    Pros

    Great people, great mission and vision; exceptional support from management.

    Cons

    There really are no cons to working at the FAA.

    Advice to ManagementAdvice

    Great office culture; keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    This is a very good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Washington, DC (US)
    Current Employee - Manager in Washington, DC (US)

    I have been working at FAA full-time (more than 3 years)

    Pros

    The management is effective, and the culture is supportive.

    Cons

    Advancement opportunities may be limited, due to stability of the workforce.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Air Traffic Controller
    Current Employee - Air Traffic Controller

    I have been working at FAA full-time (more than 10 years)

    Pros

    Great Pay and interesting work.

    Cons

    Politics can occasionally interfere from DC, poor work shifts

    Advice to ManagementAdvice

    Let your employees work, don't micromanage.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    air traffic controller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Line Manager
    Former Employee - Front Line Manager

    I worked at FAA full-time (more than 10 years)

    Pros

    job security, satisfaction, compensation, advancement

    Cons

    24/7 schedule, sometimes boring, sometimes over stimulating, might be a good thing!

    Advice to ManagementAdvice

    good job,

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    AWESOME JOB, the world's worst employer!! Could be so much better. You will eventually regret working for the FAA.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Air Traffic Controller in Albuquerque, NM (US)
    Current Employee - Air Traffic Controller in Albuquerque, NM (US)

    I have been working at FAA full-time (more than 10 years)

    Pros

    One of the most challenging jobs you can get, but the personal rewards are all you will ever get. You will never be rewarded for "Doing your job" even if your performance is exemplary. Pay bonuses and time off awards are generally given to management even though they do nothing. You do the work, they get the rewards.

    Pay is reasonable, only if you are in the best locations and work the most traffic. Low level towers in high cost of living areas can be challenging. (Aspen, Southern Cali)

    23 and 1/2 years on the job and I will leave without a word next year. Sad but true. You get a decent retirement but for 25 years of service you don't get a watch (Even a timex) you get a chance to get out of jail. I am personally counting the days as if it is a prison term.

    Cons

    Terrible incompetent management (Your former coworker with no formal training) Spot Leave is nonexistent, you have to bid in October of the previous year for the ENTIRE next year if you want a chance for time off. Constant overtime due to staff shortage (But not in management, they have plenty of staffing) Work holidays, midnight shifts and shift work wears you out physically and mentally. Shift changes are constant also, staffing is short and management will NEVER cover for staffing unless they are getting paid OVERTIME to work their one sector that has no traffic in it. Perhaps the most challenging part of the job is the shift work besides dealing with "managers". Federal workers are scapegoats for every political fight lately and have paid severely in frozen wages. Unfortunately before that we had our wages frozen for 3 years and most people are pay capped at the end of their careers. Management got about 15% pay raises while controllers got nothing. A majority of management are at the congressional pay cap. Many controllers are pushing or better put, forcing their own children into this job. I would never want my children to work for the FAA in any capacity.

    Advice to ManagementAdvice

    Read the other reviews, you see the other managers saying "Good job" or "Keep up the good work" in this box and then read the REAL worker's take on it. Night and Day, just like it is at the real job. Disconnected management and the real people that make things happen have a drastically different view of how things are going. It is partly laughable but maddening at the same time. You will never in 100 years find another job that management is so removed from the operation and does so little to forward the progress of the agency's mission. (Which is to safely and efficiently move air traffic) They have biweekly management meetings where they are ALL gone all day and nobody even notices, other than the place runs more efficiently. 1 Manager "watches over" 3 or 4 people for $190K a year......The management only "works" in the area 1 or 2 days a week and the rest of the "workweek" is spent in the back offices, surfing the web or something other than productive work. Why so bitter? These very same people treated us like dirt a few years back and that is unforgivable, I deserved so much better and so did my coworkers. I watched dozens of career employees leave years before they really wanted to but they felt they had no choice. 25-30 year careers ended without so much as a thank you from management.

    I signed up to be a controller and I love what I do. Management is everything I don't want to be. I want to earn my salary and work for my pay, not run from work and do nothing for my pay. How these people live with themselves is beyond me. I call it human nature to get away with what you can and get the most for doing as little as you can. Get a job you can be proud of, working for the FAA will make you feel ashamed that you sold your soul for money. I was too close to retirement to just quit and that is not in my nature, but I was sure close.

    Doesn't Recommend
  9.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FAA full-time (more than 3 years)

    Pros

    Gain experience with certification

    Cons

    No career progression for high performers

    Advice to ManagementAdvice

    Create culture for high performance

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Civil Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Engineer in Oakland, CA (US)
    Current Employee - Project Engineer in Oakland, CA (US)

    I have been working at FAA

    Pros

    Salary, Schedule, Holidays and Time

    Cons

    People here are dumb. Waste a lot of tax payer money.

    Advice to ManagementAdvice

    Trim the fat

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Manage variety of certification programs/projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aerospace Engineer in Lakewood, CA (US)
    Current Employee - Aerospace Engineer in Lakewood, CA (US)

    I have been working at FAA full-time (more than 10 years)

    Pros

    Variety of projects to work on. Very diverse coworkers with lot of professional experience.

    Cons

    Lack of telecommuting options. Resistance to work hour options.

    Advice to ManagementAdvice

    Make telecommuting mandatory.

    Recommends
    Positive Outlook
    Approves of CEO

FAA Photos

Department of Transportation, Federal Aviation Administration, Orville Wright Building (Photo thanks to Flickr user cliff1066, available under by v2.0)
Spokane International Airport - FAA Control Tower / TRACON
Department of Transportation Federal Aviation Administration Building (Photo thanks to Flickr user cliff1066, available under by v2.0)
US Department of Transportation Federal Aviation Administration Orville Wright Building (Photo thanks to Flickr user David July, available under by-nc-sa v2.0)

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