Family Dollar Stores

  www.familydollar.com
  www.familydollar.com

Family Dollar Stores Reviews

Updated 31 October 2014
Updated 31 October 2014
649 Reviews
2.3
649 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Family Dollar Stores Chairman and CEO Howard R. Levine
Howard R. Levine
356 Ratings

Review Highlights

Pros
  • Hourly associates are paid fairly and can maintain work-life balance (in 11 reviews)

  • Very professional when it comes down to customer service (in 15 reviews)


Cons
  • Work/Life balance is talked about frequently but is looked down upon in some departments (in 20 reviews)

  • Upper management is not in touch with reality in daily store operational challenges (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I was Asst. Mgr. So I did everything the manager did I opened and closed and did deposits. Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Holland, MI (US)
    Former Employee - Assistant Store Manager in Holland, MI (US)

    I worked at Family Dollar Stores full-time (more than an year)

    Pros

    The customers. It was a fun job

    Cons

    Real heavy lifting at times

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    assitant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Paterson, NJ (US)
    Current Employee - Sales Associate in Paterson, NJ (US)

    I have been working at Family Dollar Stores part-time (less than an year)

    Pros

    good work schedule. n good co-workers

    Cons

    always findind the bad in someone

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Challenging and Fullfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Springdale, AR (US)
    Current Employee - Store Manager in Springdale, AR (US)

    I have been working at Family Dollar Stores full-time (more than 3 years)

    Pros

    This company has great training programs and access to many extras that most employees are oblivious to due to lack of interest to educate themselves some. Everything you need is right there in front of us. Just have to want it.

    Cons

    Would really love some more payroll to run the store during the day.

    Advice to ManagementAdvice

    Please understand that in order for us to run these stores 100% We need to have two people in the store at all times. This is important. Someone to tend the front and someone to tend the back. It'd be less dangerous also if we weren't by ourselves more than half the day.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    New Management for DC's On boarding Formal Training nonexistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager in Ashley, IN (US)
    Former Employee - Area Manager in Ashley, IN (US)

    I worked at Family Dollar Stores full-time (less than an year)

    Pros

    Stability of Company
    Company Values
    Good compensation
    Professional advancement is possible

    Cons

    Negative documentation of performance only & nothing positive
    No communication of any dissatisfaction of performance as it occurs so you are aware to make changes
    Incapable to handle different management styles and ideas
    Accepting of current management negative reinforcement

    Advice to ManagementAdvice

    Communication coaching of any dissatisfaction of performance as it occurs so you are aware to make changes to make a more cohesive team for workers as well as management.
    Negativity invites negativity smiling to their face and negative behind their back

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Challenging

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Family Dollar Stores

    Pros

    Fast advancement opportunities. Compensation is average.

    Cons

    Very little payroll. Work alone half your shift and do 90 percent of all the work

    Advice to ManagementAdvice

    To run a store effectively let store managers know what budget is on a consistent basis and don't cut hours midweek after a schedule is made.

  7.  

    Assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Family Dollar Stores

    Pros

    Nice company, decent money & good benefits

    Cons

    Short payroll, lack of management experience

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assisted Manager in Harper Woods, MI (US)
    Current Employee - Assisted Manager in Harper Woods, MI (US)

    I have been working at Family Dollar Stores full-time (more than an year)

    Pros

    I had a chance to help clients who needed help. lots and, lots of customer service. being a assistant manager was a great experience. the manager at that store was very cool...

    Cons

    you will work. period.

    Advice to ManagementAdvice

    keep doin what you do. you work very, very hard with the limited rescources they give you.. you are great. Rich is "the man"

    Doesn't Recommend
    Neutral Outlook
  9.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Family Dollar Stores full-time (more than 5 years)

    Pros

    Good Co-Workers, work/family balance is OK (wished they closed for holidays though)

    Cons

    The warehouses sends the store a ton of merchandise that's not able to go on sales floor, pay and raises are terrible( will need a second job if you are taking care of anyone other than yorself)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Easy interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Columbus, OH (US)
    Current Employee - Assistant Store Manager in Columbus, OH (US)

    I have been working at Family Dollar Stores full-time (less than an year)

    Pros

    Over all, Family dollar seems to be a good basic retail chain to become employed by.I know the interviewing process is fairly basic, as long as you have some basic knowledge of retail management.

    Cons

    My overall thoughts are to clean up the look of the stores. It is alway nice to have a clean work envirorment .

    Advice to ManagementAdvice

    Increase going money toward the up keep of the store and the number of employs on the clock in a shift.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A positive and enjoyable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Temporary Customer Service Representative in Vansant, VA (US)
    Former Employee - Temporary Customer Service Representative in Vansant, VA (US)

    I worked at Family Dollar Stores part-time (less than an year)

    Pros

    I liked the relatively laid back atmosphere that this particular store offered. The co-workers were very helpful and friendly. I only held a temporary position (remodeling) but definitely enjoyed my time there. Management (store and project managers) were also good to deal with.

    Cons

    None that really stood out during my stay. If I had worked here longer, my view on this matter would likely be more insightful.

    Recommends
    Positive Outlook
    No opinion of CEO

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