Fifth Third

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Fifth Third Reviews in Cincinnati, OH

Updated 27 December 2014
Updated 27 December 2014
638 Reviews
3.2
638 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
284 Ratings

Review Highlights

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 28 reviews)


Cons
  • Upper management doesn't understand things that happen within the branch (in 31 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

151 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great work experience for college internship

    Former Employee - Internship in Cincinnati, OH (US)
    Former Employee - Internship in Cincinnati, OH (US)

    I worked at Fifth Third as an intern (more than a year)

    Pros

    Great co-workers
    Good job experience
    Was given a decent amount of responsibility as an intern

    Cons

    Lots of downtime, in the beginning
    Very bureaucratic
    Lots of procedures and rules to follow for everything

    Recommends
    Positive Outlook
  2.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Covington, KY (US)
    Former Employee - Customer Service Representative in Covington, KY (US)

    I worked at Fifth Third part-time (more than 3 years)

    Pros

    Good vacation and sick leave.

    Cons

    Poor pay for everything you have to cover. Customers are of the most rude kind.

    Advice to ManagementAdvice

    Nothing

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Good morale, tangled management

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Consultant in Cincinnati, OH (US)
    Former Employee - IT Consultant in Cincinnati, OH (US)

    I worked at Fifth Third as a contractor (more than a year)

    Pros

    Good vacation policy
    Flexible with personal schedules (doctor visits, etc.)
    Decent pay
    A lot of very nice people work there
    Didn't see much favoritism in promotion; lots of hiring from within
    Facility is nice, cafeteria OK
    Good banking benefits (low interest rate cards, etc)

    Cons

    A lot of pass-the-buck and trying to look good without doing much work
    Kind of like high school, don't talk to or look at people more than 5 cubes away from you
    Layers and layers of bureaucracy, orders come down with no notion what it will take to achieve them
    Chain of command was vague; I had 3 supervisors and it wasn't anyone's job to monitor what I did
    You have to collaborate with your friends, because people whose job it is to help you might simply stonewall
    Meetings are usually a waste of time, badly run chit-chat sessions
    Good at going through the motions of good management practices without achieving any results
    Line workers aren't told the big picture; keep your head down and do your work.

    Advice to ManagementAdvice

    You'd benefit from greater focus on helping your managers do their jobs well. You have a lot of moving parts and they are not well coordinated. There are so many loose ends everywhere because everyone has so much to do ALL THE TIME; they are stuck doing things halfway and maybe the mess gets cleaned up later, or not. Do you know the employees joke that "5/3" means "five jobs done by three people"? The culture change still has a long way to go; work on figuring out who is the dead wood.

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  5. 1 person found this helpful  

    They do not value their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH (US)
    Former Employee - Anonymous Employee in Cincinnati, OH (US)

    I worked at Fifth Third full-time (more than a year)

    Pros

    It's a good, stable job with a stable company. Plenty of training opportunities within your department.

    Cons

    Horrible job at placing employees based on their qualifications. They do not place much value on your experience outside of the bank. Raise didn't keep up with inflation.

    Advice to ManagementAdvice

    Place employees better. Show more appreciation. Give raises that at least keep up with inflation.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Previous employment review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH (US)
    Former Employee - Anonymous Employee in Cincinnati, OH (US)

    I worked at Fifth Third full-time (more than 3 years)

    Pros

    The firm is a great stepping stone into the industry. Working in its headquarter city gives access to senior management on a daily basis.

    Cons

    Has a commercial and retail bank mentality. Other departments seem to struggle to have clarity and to be understood.

    Advice to ManagementAdvice

    Make sure the right people are in place to be running the various divisions. Also, remember that employee appreciation is a huge part of morale. Associates want recognition and to be compensated according to their contributions.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great if you're a good old boy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Cincinnati, OH (US)
    Former Employee - Network Engineer in Cincinnati, OH (US)

    I worked at Fifth Third

    Pros

    They managed to survive the banking crisis

    Cons

    Wages aren't competitive. Perks are reserved for managers.

    Advice to ManagementAdvice

    Hire qualified people and get rid of the dead weight.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Horrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Government Post Closing Specialist in Cincinnati, OH (US)
    Former Employee - Government Post Closing Specialist in Cincinnati, OH (US)

    I worked at Fifth Third as a contractor (more than a year)

    Pros

    Free parking. I experience no other pros.

    Cons

    Untrained managers, unorganized process, poor employee relations and no value of employees.

    Advice to ManagementAdvice

    Train team leaders better and treat employees like people and not machines.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    It's changing but could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Cincinnati, OH (US)
    Current Employee - Human Resources in Cincinnati, OH (US)

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    The salaries are competitive and the benefits are really good. I enjoy being able to purchase extra vacation time and the benefits are right on par for a company this size.

    Cons

    Always understaffed and behind on technology. While I'm able to purchase extra vacation, I'm afraid that I will lose it due to the amount of work and demands of the job.

    Advice to ManagementAdvice

    I understand keeping head count down but overworking people with outdated technology makes it a challenge to want to stay here for a career. Definitely a stepping stone kind of workplace.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Working Conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Processor in Cincinnati, OH (US)
    Former Employee - Mortgage Loan Processor in Cincinnati, OH (US)

    I worked at Fifth Third full-time (more than a year)

    Pros

    The pros to working here are that they have a banking center on site, plenty of banking amenities for employees, and a nice cafeteria.

    Cons

    When you are hired on, they offer training but instead of giving you two weeks as specified, its more like a three day intensive and then you are thrown to the wolves (and the wolves happen to be your team). Managers and teammates alike do not want to help you. At times when you are called in for supervisory review, you are told that you are doing well, only to be called into manager review later to be told that you are not doing well at all. This shows a lack of communication between coworkers, supervisors, and managers.

    Advice to ManagementAdvice

    My advice to management would be to communicate with supervisors and team members regularly. Secondly, I would advise that there be a two week training for the job position instead of the three day intensive, because in the end the training that you do get is only to tell you about Fifth Third Bank and how to use the computer system, but nothing about your specific job if at all. New hires from corporate to groundskeepers should not be in the same training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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