Glassdoor is your free inside look at Fifth Third reviews and ratings - including employee satisfaction and approval ratings for Fifth Third CEO Kevin T. Kabat. All 312 reviews are posted anonymously by Fifth Third employees.
70% of the CEO
Kevin T. Kabat
Former Employee – worked at Fifth Third full-time for more than 3 years
Pros – Great bonus structure at the Officer and above level, great benefits
Cons – You will need to work here a long time to move up
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-13 07:34 PDT
Former Employee – worked at Fifth Third full-time for more than a year
Pros – -Fifth Third Bank has an excellent company culture, they work hard to ensure that employees are engaged
-They have very good benefits
-All employees including executives are very approachable
-Can be a very collaborative environment
Cons – Career development for staff functions ie Marketing and Communications can be limiting
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-10 08:34 PDT
Current Employee – been working at Fifth Third full-time for more than a year
Pros – Fifth Third is a great company to work for, they seem to care about their employees. Decent pay, great hours, holiday's off and 2 weeks paid vacation your first year and full benefits.
Cons – Call-center mentality. Once you accept a position in a callcenter, it's really hard to get out.
Advice to Senior Management – Drop the conservative mindset, although it kept the bank safe during the banking crisis, it's now causing us to lose customers. Be more innovative, customer's in todays market want the newest and best technology, not a crappy mobile app with "new" features that Chase has offered for 5 years. Actually practice the slogan, be "the curious bank".
Yes, I would recommend this company to a friend
2013-05-14 11:39 PDT
Former Employee – worked at Fifth Third full-time for more than 7 years
Pros – You will work with some great people in the Chicago market. The benefits are (health, dental, 401K) decent. You can also purchase extra vacation time if your manager approves. Depending on your manager and their clout you can take advantage of the vast array of e-learning's available. Respectable super-regional financial institution that can be a decent stepping stone and pad your resume.
Cons – In no particular order: low salaries for PB/LPBi's, severe micro-management, unattainable goals that are VERY unit driven (think Wells Fargo), very poor quarterly compensation program based off of retail banking product sales it is VERY bad, Investment comp plan is OK but has started to decline over the past 2 yr's, low CEI (customer service score) payouts even though they are a major challenge to get an 'A' consistently, very political in terms of how you can grow your career promotions are given to friends or 'superstar' sales people that close and open checking accounts or out right lie to customers to get them to do what's in the best interest of the banker not the customer.
Advice to Senior Management – Stop promoting people based off of how they manipulate the KPI system, these people are not leaders and cannot be expected to live or promote the company's values. Senior management at 222 in Chicago needs to gain a better understanding of what really goes on at the branches versus what their regional managers tell them, stop being hypocritical and promote the right people not the ones self-dealing or gaming. Do a better job of rewarding the honest hard working people that do things by the book, they are your real superstars.
No, I would not recommend this company to a friend
2013-05-14 16:37 PDT
Current Employee – been working at Fifth Third full-time
Pros – none. social atmosphere if you're immature.
Cons – poor management. too much product pushing
Advice to Senior Management – focus on developing employee engagement and give people opportunities for continued education.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-14 20:27 PDT
1 person found this helpful
Former Employee – worked at Fifth Third full-time for more than a year
Pros – Good culture, decent benefits, never felt like I was forced to sell something that someone didn't need. Promote a lot from within.
Cons – Recently changed checking accounts and they are less competative
Rates are not very competative either
Advice to Senior Management – Need to establish a training program for people that want to be promoted. The do great at promoting from within but are terrible at training them for the position.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-18 13:11 PDT
1 person found this helpful
Current Employee – been working at Fifth Third full-time for more than 3 years
Pros – Great advancement opportunities! I've never felt so appreciated as I do in my current job at the bank. I would certainly recommend this company to a friend...in fact I have several times.
Cons – On the flip side...I never felt so unappreciated as I did in my prior role with the company (retail banking). You are pulled in every different direction and spread so thin that your goals feel impossible. Find a job anywhere but retail with this company and you will be very happy!
Advice to Senior Management – Keep up the good work! Figure out a way to make the foot soldiers of the bank (retail employees) feelI important and not so stressed.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-13 11:34 PDT
1 person found this helpful
Current Employee – been working at Fifth Third full-time for less than a year
Pros – Fifth Third Bank is a very strong financial institution, near the top for market share in the Cleveland area. Fifth Third offers effective training upon hire and ongoing. Tuition reimbursement and licensing are available. Stock purchase plan and 401k match are great.
Cons – High production expectations / sales goals.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-31 12:09 PDT
Former Employee – worked at Fifth Third
Pros – Decent pay, the benefits were alright even though you had to pay in for them.
Cons – Lies, deception to employees and customers.
Advice to Senior Management – Sell the company.
2013-05-07 09:06 PDT
1 person found this helpful
Former Employee – worked at Fifth Third full-time for more than a year
Pros – Decent benefits and free/discounted banking services such as checking accounts, mortgage, credit card or car loans.
Cons – No real financial planning just commissioned based sales. branch employees are pretty financially illiterate. most are just told to sell whatever the product of the week is not what the customer actually needs. the sales managers manage by threats ie " you will be fired" if this or that is not done
Advice to Senior Management – hire people with financial knowledge and background. simplify the confusing pay plan for the position.
No, I would not recommend this company to a friend
2013-04-19 11:59 PDT
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