First Niagara Financial

  www.firstniagara.com
  www.firstniagara.com
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First Niagara Financial Reviews

Updated 28 September 2014
Updated 28 September 2014
48 Reviews
2.4
48 Reviews
Rating Trends

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First Niagara Financial President, CEO, and Director John R. Koelmel
John R. Koelmel
22 Ratings

Employee Reviews

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  1.  

    Good, standard summer internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern  in  Tolland, CT (US)
    Former Employee - Summer Intern in Tolland, CT (US)

    I worked at First Niagara Financial as an intern for less than a year

    Pros

    People are usually really nice. Very down to earth work environment

    Cons

    upper managament is not very open to subordinates

    Advice to ManagementAdvice

    get to know your subordinates more, be visible.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer
    Current Employee - Senior Developer

    I have been working at First Niagara Financial full-time for more than a year

    Pros

    PLenty of work, small company, great teams to work with.

    Cons

    Management is creating a gap between them and employees. Hostile work environment. Unwilling to listen or change. Only thing that matters is looking like they are making progress. All the decissions are being made by contractors.

    Advice to ManagementAdvice

    Change. Keep your promise of bringing work inhouse. Pick a strategy and direction and stick to the plan. See it through.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    financial advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Niagara Financial

    Pros

    growing company and great management

    Cons

    pay structure in banking is going down

    Advice to ManagementAdvice

    none

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  5.  

    Senior management in Buffalo wants to transform first Niagara to the former Wachovia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lendinf  in  Harrisburg, PA (US)
    Former Employee - Lendinf in Harrisburg, PA (US)

    I worked at First Niagara Financial full-time for more than a year

    Pros

    Company is spending plenty of income on the technology road ways. Benefits are very good.

    Cons

    The culture is horrible. The sales pressure is very high with no recognition. Senior management will bring in there own people at any expense.

    Advice to ManagementAdvice

    Senior management hired new regional management that forgets how to reward top performers and not their l friends.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    the worst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial part-time

    Pros

    paid holidays, pretty decent benefits

    Cons

    they expect you to bend over backwards for minimum pay

    Advice to ManagementAdvice

    pay tellers more than basically minimum wage!

  7. 1 person found this helpful  

    Disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant
    Former Employee - Financial Consultant

    I worked at First Niagara Financial full-time

    Pros

    Small regional bank with good presence

    Cons

    False expectations set. Company felt unclear with its direction. Pay was not on par with similiar competitors.

    Doesn't Recommend
  8. 1 person found this helpful  

    Fast growing bank who are attempting to build a infrastructure to support the growing business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial full-time for more than a year

    Pros

    Heavy investment in IT coming in the near future. Lots of opportunity to find a project that interest you.

    Cons

    Infastructure is lacking. Company grew to fast and focused more on acquisitions then it did profitablility and internally.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Excellent Management, nice work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Delivery  in  Lockport, NY (US)
    Former Employee - Solutions Delivery in Lockport, NY (US)

    I worked at First Niagara Financial as an intern for less than a year

    Pros

    Intelligent and understanding management, positive work environment, great internship program, and solid work-life balance. Even as an intern, I was treated with respect and given a relevant and highly visible workload. Getting time off was usually easy (as an intern), and the work / life balance was good.

    Cons

    Given the company size, it's sometimes difficult to get much variety in the workload compared to say, a smaller consulting company.

    Advice to ManagementAdvice

    Great management. Understanding, and pushes employees to excel and grow. Keep it up!

    Recommends
    No opinion of CEO
  10.  

    LOTS of responsibilites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at First Niagara Financial full-time for more than 3 years

    Pros

    You get lots of free stuff. Blankets, key chains, pens, etc.

    Cons

    You have more than one job to do and getting referrals means everything in the company. They have also been laying off people randomly and demoting some as well.

    Advice to ManagementAdvice

    Lower the teller referrals

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Why can't I give this company zero stars? horrible pay and treatment of employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller and Notary  in  Huntingdon Valley, PA (US)
    Former Employee - Teller and Notary in Huntingdon Valley, PA (US)

    I worked at First Niagara Financial part-time for less than a year

    Pros

    No pros but i guess there are worse jobs. Good part time job if you don't need to work

    Cons

    At FNFG they expect their employees to bend over backwards for the company as far as scheduling is concerned; however trying to call out due to an illness or providing less than two weeks notice for any time off is met with retaliation. I missed three days of work over the summer due to a medical procedure and two sick days. Due to this "pattern" of missing work (disregarding 11 months of working whatever hours asked and never calling out) I was informed that I was no longer in consideration for promotion from part time to full time. The pay at first niagara for a teller is not enough to support a single individual, especially if you need benefits. The pay for a teller is around 400 per week (assuming you are given 40 hours) the benefits cost 135 a week. Leaving about 900 a month before taxes for housing, food, and transportation. I was hired as a 35 hour per week part time employee and was reduced to 25 hours per week later with no notice. Luckily I was able to find another job and leave. First Niagara constantly changes their account requirements and fees while hiding notices to customers in small print on statements, leaving their tellers to explain the policy changes and new charges. the amount of responsibility and salesmanship that is expected at fnfg they grossly undervalue their employees. I would not recommend this company for a relationship for anyone as an employee or as a customer.

    Advice to ManagementAdvice

    Pay your employees a livable wage and stop lying to prospective employees about how many hours they will be scheduled each week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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