FirstEnergy Reviews

Updated 12 April 2015
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2.9
127 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
FirstEnergy President, CEO and Director Anthony J. Alexander
Anthony J. Alexander
74 Ratings

Pros
  • Good pay, fairly good benefits, a lot of good people (in 8 reviews)

  • Good benefits which still include decent healthcare, pension and 401k (in 6 reviews)

Cons
  • Long hours -- there is no work/life balance (in 6 reviews)

  • Upper management is a confusing chain with VPs reporting to Presdents that reported to VPs (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstEnergy

    Pros

    had a good exposure to variety of engineering aspects

    Cons

    lack of overall growth opportunities

  2. Good Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inspector in Perry, OH (US)
    Current Employee - Inspector in Perry, OH (US)

    I have been working at FirstEnergy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good Pay, and relaxed environment.

    Cons

    Nuclear Industry Aging and don't know how long it will be around for.

  3. Depends

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstEnergy

    No opinion of CEO
    No opinion of CEO

    Pros

    People generally are nice and some are pretty talented.

    Cons

    If you don't know the right people it doesn't matter about the quality of your work or your skills, you probably won't get promoted, at least for a very long time.

    Advice to Management

    Keep your talent happy, which means reward those who have been doing the job effectively for a long time. Don't give promotions to 'favorites', promote those who know the job and do it well.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Supervisors at this call center are a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center in Reading, PA (US)
    Former Employee - Call Center in Reading, PA (US)

    I worked at FirstEnergy

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Sit down desk job. Free food. Great coworkers. Very friendly people.

    Cons

    Angry customers...listening to lyers all day. Upper management were showoffs and thought they were better than others.

    Advice to Management

    Fire the supervisors. Hire new ones who will work and not hide behind their desks.

  6. Old-fashioned utility constantly cutting costs. Decent co-workers and pay & benefits are good for Ohio.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electrical Engineer in Cleveland, OH (US)
    Former Employee - Electrical Engineer in Cleveland, OH (US)

    I worked at FirstEnergy full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Work/life balance is pretty good for corporate positions. Job security is high for core utility T&D functions. Easy to get to know many co-workers due to slim staffing across the board.

    Cons

    Bad luck on the generation side & poor management decisions led to many cut-backs and low morale; much knowledge was lost through early retirements and not replaced. Top executives are lifers who have their head in the sand regarding climate change, EPA regulations, and other changes coming to the utility industry. Many workers are bitter as a result of various mergers over the years and perceived downward trajectory of the company. Northeast Ohio leaves a little to be desired, due to the negativity of the people there and poor weather.

    Advice to Management

    Invest in workers through training & development opportunities. Show appreciation for workers to improve retention, or at least hire some people. Strive to promote more qualified leaders and not just workaholics. Bring in outside talent to provide new perspectives and refresh the stagnant organization.

  7. FirstEnergy is a stable electric utility provider where a person can have a lifetime career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstEnergy

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    A stable company with a good work-life balance. Benefits are typical for a utility company of this size, however in recent years have been cut back some with the downturn of the economy in 2008.

    Cons

    Employees are overworked and compliance ultimately rules a lot of what we do here. Personal growth is valued by management, but not a guarantee of promotion. Promotion appears to be time based, more than ability-based.

    Advice to Management

    Promotions should be more consistent across work groups. It appears that additional credentials do not matter in some groups, but do and others.

  8. I have had a good experience at FE, I was a original employee Allegheny Power when they bought our company out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Substation Design Engineer in Reading, PA (US)
    Current Employee - Substation Design Engineer in Reading, PA (US)

    I have been working at FirstEnergy

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Compensation is competitive. Enjoy the people.

    Cons

    Personal Growth is slow here in terms of moving up. In some cases a 3 person job is expected to be done by one person. Work moral is low.

    Advice to Management

    Feel that compensation could be better for the work that is done.

  9. Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Akron, OH (US)
    Former Employee - Customer Service Representative in Akron, OH (US)

    I worked at FirstEnergy full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great work hours and benefits

    Cons

    Not flexible when scheduling earned vacation pay

    Advice to Management

    Allow your employees to take the vacation time they want and not just what suits you. Especially if the request was given 6 weeks in advance!

  10. Awful company to work for, amazing amount of stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Fairlawn, OH (US)
    Former Employee - Customer Service Representative in Fairlawn, OH (US)

    I worked at FirstEnergy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice desks,other non supervisory employees are very friendly.

    Cons

    Awful,you are micromanaged every SECOND of the day by all the supervisors and the hiring process is not fair.It is based on the favories getting hired first no matter what your stats are. No set hiring standards followed by all supervisors.Expect that when you are a contractor(temp worker) that you will be the ones that have to come in and work all holidays because they don't want to to pay the employee rate.Also alot of lazy power station supervisors that woukd rather talk about people ,rather than doing their job and answering questions that they are suppose to answer.

    Advice to Management

    Treat your contractors better, they are doing EXACTLY what your employees are doing that get all the benefits.

  11. not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at FirstEnergy

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good co- workers,

    Cons

    one of the place to work

    Advice to Management

    treat every one fairly. Too much favortism

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