Fiserv Reviews

Updated 18 September 2014
Updated 18 September 2014
827 Reviews
2.6
827 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
518 Ratings

Review Highlights

Pros
  • Good work/life balance makes you tolerate more than you would at another place (in 54 reviews)

  • They allowed us to work from home (not sure if that is the case) (in 25 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 18 reviews)

  • Very silo-ed work business units cause unnecessary red tape (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Well Fiserv is a great company to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Noida
    Current Employee - Software Engineer in Noida

    I have been working at Fiserv full-time for more than 3 years

    Pros

    Very nice external trainings are conducted monthly. Good infra and work culture. Salary at par with industry standards Nice leave policy. Don't fire people except in extreme cases. Flexi timings.

    Cons

    Your fate depends on the projects and managers you are allocated to.Using outdated technologies. Very little learning. Appraisal is not good. `People are different levels are doing same job but getting way different salaries.

    Advice to ManagementAdvice

    Bring some normalization. Offer better appraisal to employees who have been working long time with you rather than hiring from outside at enormous packages.

    Recommends
    Approves of CEO
  2.  

    Career at Fiserv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Noida
    Current Employee - Senior Project Manager in Noida

    I have been working at Fiserv full-time for more than 8 years

    Pros

    Work life balance, Technology savvy, strong project management

    Cons

    Complete breakdown between US and India management, Less monitoring by US management puts lot of additional pressure on Indian management, HR practices are worse

    Advice to ManagementAdvice

    Bridge US and India management gaps

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    NIce place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Pune
    Current Employee - Senior Software Engineer in Pune

    I have been working at Fiserv full-time for more than 3 years

    Pros

    1. Good work life balance with no strict monitoring on duration of stay in office
    2. Good training programs across domain, technical and process areas
    3. Office environment pretty relaxed with no strict dress code policy, frequent employee engagement events etc

    Cons

    1. Salary hikes can be better - depends on the project though
    2. Onsite opportunities can be better for certain projects, although several people have been onsite more than once.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Can be a good place to work with

    Current Employee - Senior Software Engineer  in  Noida
    Current Employee - Senior Software Engineer in Noida

    I have been working at Fiserv full-time for more than a year

    Pros

    Work life balance
    Process oriented
    Flexible timings
    Good place to gain Banking knowledge

    Cons

    Basically maintenance projects, less development. Annual increments are not so good.

  6.  

    Plain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Software Engineer  in  Delhi
    Former Employee - Associate Software Engineer in Delhi

    I worked at Fiserv full-time for less than a year

    Pros

    culture, attitude, employees, compensation, openness

    Cons

    cant say anything bad about the company

    Advice to ManagementAdvice

    Focus on your core resource i.e. people

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Working Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time for more than 3 years

    Pros

    Work life balance, good hike on joining

    Cons

    There is no cons as of now

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Its OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Test Analyst  in  Noida
    Former Employee - Senior Test Analyst in Noida

    I worked at Fiserv full-time for more than a year

    Pros

    Good Exposure to Banking Domain is the only best part about this company.

    Cons

    Product based company so, using old tools and technology.
    Testing GM's are pathetic they do micro management at a very root level.
    You will see Retail Marketing people as you GM's, which really in turn frustrates.
    Lead level ppl do very dirty politics and only favoritism.

    Advice to ManagementAdvice

    - Stop Doing Micro Management.
    - Stop hiring Retail Marketing people as IT Managers.
    - Please hire good Test Managers from outside of fiserv, if you really want your Testing vertical in appropriate shape.
    - Look out & see how industry is growing.

    Doesn't Recommend
    Negative Outlook
  9.  

    pathetic experience...worst company ever n my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Test Analyst  in  Pune
    Current Employee - Test Analyst in Pune

    I have been working at Fiserv full-time for more than a year

    Pros

    No of leaves (which you won't be able to take)

    Cons

    Manager has full control of people. If you are good with manager you will bloom if not, you are gone way long.
    HR are manager's puppets and do not have a say on anything.
    Higher management is not aware of activities on floor or either aware but do not want to change things
    compensation is low
    personal favoritism and politics
    People of similar interest and ideology create a lobby and play dirty politics
    you have to be in office for 9 hrs/day (manager appreciates people staying more than 9 hours in front of team)
    No work from home/work from home for selected people

    Advice to ManagementAdvice

    too much control to managers ruining the game
    talented people are leaving. do something for retention

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Not good at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Test Engineer  in  Noida
    Current Employee - Senior Test Engineer in Noida

    I have been working at Fiserv full-time for more than a year

    Pros

    Good HR Policies and Good work life balance.

    Cons

    1. Quality of work not good
    2. Indian managers do not have any power to take any actions.
    3. Office politics is high.
    4. Team leads are not competent and they do not know how to lead a team and work with the team members.
    5. No onshore opportunity

    Advice to ManagementAdvice

    1. Indian managers need to learn from US managers. US managers are highly qualified and knowledgeable in terms of business domain and technology. Where as Indian managers lack in all department.
    2. Indian management needs improve their business acumen and play fair play. NO POLITICS!!
    3. Make leads more competent and try to retain the competent employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    SSE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time for more than 3 years

    Pros

    Very good Company to work for, good work life balance, great exposure to advanced technologies

    Cons

    360 degree feedback should be practiced more often

    Recommends
    No opinion of CEO

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