Flagstar Bancorp

  www.flagstar.com
  www.flagstar.com

Flagstar Bancorp Reviews

Updated 31 October 2014
Updated 31 October 2014
138 Reviews
2.5
138 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Flagstar Bancorp President & CEO Alessandro P. DiNello
Alessandro P. DiNello
44 Ratings

Review Highlights

Pros
  • Some good people who mean well, but quality leadership is sorely lacking (in 7 reviews)

  • Competitive pay, normal hours, good benefits, good PTO, opportunity to move up (in 5 reviews)


Cons
  • And often changes in upper management in the last 3 or 4 years (in 7 reviews)

  • Flagstar has little room for advancement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pretty good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Flagstar Bancorp full-time (more than 8 years)

    Pros

    Great benefits program. Work hours are extremely family friendly. Training available to those seeking it. Encouraged to handle customer complaints on your own.

    Cons

    Flagstar has little room for advancement. Management positions are held by longtime employees. The economy has resulted in layoffs in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Full time employee over 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Troy, MI (US)
    Former Employee - Anonymous Employee in Troy, MI (US)

    I worked at Flagstar Bancorp full-time (more than 5 years)

    Pros

    *Benefits
    *Co-workers are like family
    *Excellent lunch room with restaurant

    Cons

    *Little room for advancement
    *Many managers have been promoted only because of time there and not because of skill
    *Company is reactive rather than proactive
    *Pay is on the low side for your position unless you are a hold over from the old regime.

    Advice to ManagementAdvice

    Please trim the fat. There are too many people that are complacent in their roles just going through the motions. You've lost good people due to cuts in the wrong places

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Nice people nearsighted corporate planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Flagstar Bancorp full-time (more than an year)

    Pros

    Employees are nice with a positive mentality
    Decent benefits
    401k plan offered

    Cons

    Low compensation
    No promotional value
    Company is very short sighted- tends to fix the immediate damage instead of what caused the damage in the first place, then look the other way until the situation seems impossible again

    Advice to ManagementAdvice

    Treat your employees better. Higher salary = more satisfaction with job = better quality of work. easy. Also, there's a lot of preaching about values, but management doesn't seem to adhere to said values. Management should be an example.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Very unprofessional place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA (US)
    Current Employee - Anonymous Employee in Bellevue, WA (US)

    I have been working at Flagstar Bancorp full-time (more than an year)

    Pros

    Great location - near restaurants and the transit center.

    Cons

    Management has no respect for employees.

    Advice to ManagementAdvice

    Look at who you have in management and evaluate their worth to the organization.

    The layoffs of knowledgeable employees, most of whom were with the company for many years, has not been encouraging, and has brought morale way down. It's been pretty obvious that the long-term employees have been targeted by management. No one at the company feels that they can focus on their jobs. Every day employees wonder what changes are coming today and who will lose their job next. Very unsettling and creates a work environment of fear.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Former AE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Flagstar Bancorp full-time

    Pros

    Flagstar is well known in the wholesale lending arena. They were one of the first to bring the concept of the emerging banker into the lending world, so they are very good at it. They have excellent technology as well.

    Cons

    They have recently laid off of bunch of individuals and the ownership is different now than when I worked there, so I am not the best person to speak on how things are now. It has been longer than 2010 since I worked there, however the system doesn't have that option. I am a stockholder though, so I still know what is going on to some degree there.

    Neutral Outlook
    No opinion of CEO
  7.  

    A very fast pace environment with growth potential, if you are willing to put in a lot of hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Vice President in Troy, MI (US)
    Current Employee - First Vice President in Troy, MI (US)

    I have been working at Flagstar Bancorp full-time (more than an year)

    Pros

    Ability to make a difference in a growing company.

    Cons

    Poor systems, weak infrastructure. A lot of manual work.

    Advice to ManagementAdvice

    People are the greatest asset - treat them with respect and they will do great things for you.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Has been moving backwards for the last 6 years. No progress in IT or product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Flagstar Bancorp full-time (more than 10 years)

    Pros

    Never had a paycheck bounce, payroll taxes were always paid, and benefits were OK, though getting worse.

    Cons

    Was laid off from a 100% commission position, in a declining market. That's pretty much unheard of and indicative of how this management team is really just in over their heads. I think there have been 4 CEO's since 2008, which again is unheard of. The banks profits come from the mortgage business and unfortunately this bank is the wrong size. Too big to be customer friendly and too small to play with the big boys. The wholesale sales team is now being run by three people, all of which were over promoted to just be regional managers, now they get a chance to mismanage the whole division. I'm glad to be gone.

    Advice to ManagementAdvice

    Listen to the rank and file, your managers are perfect examples of the Peter Principle, and will drag the whole thing down. The best advice is SELL while you can

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    My experience at Flagstar started off ok. Then it became a nightmare. They started to track your every move.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Post Closer in Troy, MI (US)
    Former Employee - Post Closer in Troy, MI (US)

    I worked at Flagstar Bancorp full-time (more than an year)

    Pros

    They are willing to hire people with little to no experience. There is some potential to move up.

    Cons

    Management is rude. There is no lunch room on any of the floors. You have to share microwaves with the whole company.

    Advice to ManagementAdvice

    Management needs to stop mico-managing their employees. They make you feel like you are always doing something wrong. They need to encourage their employees more. This will help boost moral.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Flagstar bank is an alright place to work, tough to move within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer in Troy, MI (US)
    Former Employee - Loan Officer in Troy, MI (US)

    I worked at Flagstar Bancorp full-time (more than an year)

    Pros

    Flagstar is a small enough bank that most people at corporate are known around. They have the big bank name and small to medium bank feel that makes customers feel comfortable.

    Cons

    It felt difficult to get promoted within, most people have been there for a while and like where they were at and content without going anywhere.

    Advice to ManagementAdvice

    Show a path to career advancement to new employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Busting my ass for a company that never recognizes it

    Mortgage loan closer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bancorp

    Pros

    PTO time and the cafeteria staff is only pros for this place

    Cons

    Never want to hire within or allow employees to move up within. Poor pay, managers who micro manage your every move. Managers who won't take advise from employees on their every day work.

    Advice to ManagementAdvice

    Promote from within!!! Learn how to pay your employees what they deserve or you will lose GOOD employees. Get rid of the lazy staff who work only for a pay...not to make a difference

Work at Flagstar Bancorp? Share Your Experiences

Flagstar Bancorp

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.