Fleetcor Reviews

Updated 29 April 2015
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  • Atlanta, GA, US Area (US)
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2.6
35 Reviews
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Fleetcor Chairman and CEO Ron Clarke
Ron Clarke
24 Ratings

35 Employee Reviews

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  1. Terrible Place to Work! Do Not Consider Working at FleetCor!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Norcross, GA (US)
    Former Employee - Anonymous Employee in Norcross, GA (US)

    I worked at Fleetcor full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employees are helpful and eager to work as a team.

    Cons

    The Senior Management Team lacks integrity and ethics. They run the company without being concerned about how employees are treated. The senior executives only care about generating revenue. The morale is extremely low and turnover in the Sales Organization is 80%. In most Sales Organizations there is unlimited income opportunity. Well, not at FleetCor! The executives constantly change the compensation plan, making it impossible to earn a high salary, which totally contradicts why most people work in sales. Also, since management lacks integrity, the Sales Reps do not know what their commission will be until days after they receive their pay checks. Management runs company like a mill and believes that terminating employees is the only solution in all circumstances. Management does not invest dollars, resources, or effective coaching methods to assist employees and could care less about putting employees on the road to success.

    Advice to Management

    Be honest with your employees in the Sales Organization. Do not give false information about earning potential. Treat employees with respect and demonstrate that you actually care about employees and their success in the organization. Empower employees and apply fair business practices to everyone in the company.

  2. “Poor management, dysfunctional Work environment and no room for growth ”

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Norcross, GA (US)
    Current Employee - Manager in Norcross, GA (US)

    I have been working at Fleetcor full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The healthcare benefits are great . It's a paycheck .

    Cons

    No room for growth. Dubious business practices. Management divides more than it unites it's teams. Leadership is very poor, unreliable and shaky. One senior leader can not put a sentence together unless he is saying expletives . It's actually pretty funny , like Jim Neighbors when he sings .

    No raises, abusive language , bi-polar people , and communist tactics are to be expected at this place of employment .

    Outsourced jobs to India that Americans were doing just fine at .

    Advice to Management

    The leadership team is the most important asset of the company and can be its worst liability. To paraphrase Tolstoy, All successful companies are successful for different reasons, but dysfunctional companies are dysfunctional in the same way. The failure to succeed by many with high hopes at FleetCor was not the lack of business knowledge, but rather negative internal politics and uneducated leadership.

  3. Helpful (2)

    Completely unethical company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Norcross, GA (US)
    Former Employee - Customer Service Representative in Norcross, GA (US)

    I worked at Fleetcor full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    It's a paycheck... You will feel slimy when you click out but it is a check. Expect no development discussions, reviews or annual raises.

    Cons

    Boiler room environment. Company changes customer terms with little or no notice. Loves the customer who doesn't bother to check their bill as they screw them over with crazy levels of fees that more than wipe out all promised savings.

    Advice to Management

    Get a good attorney... At some point some state or attorney general is going to hammer you for your late fees. This has to be illegal!

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  5. Helpful (4)

    Worst company that has ever employed me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Norcross, GA (US)
    Former Employee - Account Executive in Norcross, GA (US)

    I worked at Fleetcor full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Really, there are no pros.

    Cons

    This company persecutes its employees and its customers.

  6. Helpful (3)

    The worst company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Norcross, GA (US)
    Former Employee - Customer Service Representative in Norcross, GA (US)

    I worked at Fleetcor

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay was generally good, anything I ever needed from human resources dealing with my benefits or direct deposit was always in a timely manner.

    Cons

    The management. They did not care about the employees, were rude and not helpful. Some of the supervisors didnt even know things and failed to get the correct answers.

    Advice to Management

    Fire your whole management team in customer care, and hire new employees.

  7. Helpful (3)

    The worst inside sales job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager in Norcross, GA (US)
    Former Employee - Inside Sales Account Manager in Norcross, GA (US)

    I worked at Fleetcor full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Learned much about the fuel card industry.

    Cons

    Pay structure, very bias company, management showed favoritism to certain reps.

    Advice to Management

    Create a fair playing field instead for hand feeding leads to certain reps.

  8. Helpful (3)

    Sales / account mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager/Sales Representative in Norcross, GA (US)
    Current Employee - Account Manager/Sales Representative in Norcross, GA (US)

    I have been working at Fleetcor

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Laid back environment
    helpful Coworkers
    great company activities like Bowling, tennis,golf, spades tournament, boot camp, and football leagues

    Cons

    Political
    it's all about who you know...
    only 1 person one on every team will make their quotas and that's because that one person is getting fed leads...
    unprofessional sales reps, lots of profanity used on the floor.
    Majority of your sales are self sourced...
    the company gets paid by charging customers extremely high fees which are not disclosed doing the initial process to the customer.

    Advice to Management

    Get on the same page..
    why feed only one sales rep why not feed your entire team and distribute the leads evenly... it looks extremely obvious when you only have one person on a team getting paid while the rest are struggling..

  9. Helpful (1)

    Older office culture and older process in place but stable job and company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Norcross, GA (US)
    Former Employee - Marketing Manager in Norcross, GA (US)

    I worked at Fleetcor full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunity for growth and visibility with upper management. Good benefits.

    Cons

    As an employee under 30, was hard to relate to any of my co-workers. Issues with process and bureaucracy. Odd security measures, IT had to type in admin password for every single update on my computer, including simple updates for Adobe. People watching the clock to see what time you get in and leave.

    Advice to Management

    Consider allowing employees a little more flexibility in working from home

  10. Great Up and Coming Internship Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern in Norcross, GA (US)
    Current Intern - Anonymous Intern in Norcross, GA (US)

    I have been working at Fleetcor as an intern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learned a lot of technical skills (SQL and Excel work); great smart people

    Cons

    Still somewhat lean and unstructured. Expected to learn on the job on your own a lot.

  11. Helpful (2)

    CSR Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Norcross, GA (US)
    Current Employee - Customer Service in Norcross, GA (US)

    I have been working at Fleetcor full-time (More than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Easy Job, No Micro Management, Laid Back
    I honestly really enjoy the company I have been there almost 2 years!

    Cons

    Not Easy to Move Up With in Company

    Advice to Management

    Promote Within more Frequently

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