Forever 21

www.forever21.com

Forever 21 Reviews

Updated 1 February 2015
Updated 1 February 2015
1,607 Reviews
2.5
1,607 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
661 Ratings

Review Highlights

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 95 reviews)

  • The company is very fashion forward, and prices are very affordable (in 52 reviews)


Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 92 reviews)

  • Also the customer the company targets is vey unfriendly to sales associates (in 84 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    No room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Fashion Designer
    Current Employee - Associate Fashion Designer

    I have been working at Forever 21 full-time (more than a year)

    Pros

    Nice hours. Great people. Nice offices.

    Cons

    Absurd deadlines. Low pay. No promotions.

    Doesn't Recommend
    Positive Outlook
  2.  

    Easy going,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    The managers are very understandable

    Cons

    The managers are very young

    Advice to ManagementAdvice

    More training for managers on how to deal with employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Houston, TX (US)
    Current Employee - Store Manager in Houston, TX (US)

    I have been working at Forever 21

    Pros

    Great employees, fun enviroment, great DM

    Cons

    Visual verse's opporational is a struggle

    Advice to ManagementAdvice

    Dont expect a organized corporation bring everything you know to your own table

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    the atmosphere is very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Mesquite, TX (US)
    Current Employee - Sales Associate in Mesquite, TX (US)

    I have been working at Forever 21 part-time (less than a year)

    Pros

    the co workers are so chill

    Cons

    bad scheduling during the week

    Recommends
    Neutral Outlook
  6.  

    Great and okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate
    Former Employee - Stock Associate

    I worked at Forever 21

    Pros

    Good hours and great pay for this job position.

    Cons

    Dumb coworkers who think they're always right and Managers who needs to grow up.

    Advice to ManagementAdvice

    Become more professional.

    Recommends
    Neutral Outlook
  7.  

    A great stepping stone into the Fashion/ Retail Industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accessory Specialist in Las Vegas, NV (US)
    Current Employee - Accessory Specialist in Las Vegas, NV (US)

    I have been working at Forever 21

    Pros

    Managers train well. They help you get to where you want to go.

    Cons

    Managers tend to talk poorly upon other employees. Not enough recognition on good work.

    Advice to ManagementAdvice

    Show more appreciation for those whom work harder than others. Especially, the visual team members.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Fun company but not a lot of consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandising Manager in Appleton, WI (US)
    Current Employee - Visual Merchandising Manager in Appleton, WI (US)

    I have been working at Forever 21

    Pros

    If you enjoy fast fashion this is the place for you. One of the best retailers for following trends and top designers.

    Cons

    The corporate direction often contradicts it's self. The company demands working long hours around the holiday season and during black out dates.

    Advice to ManagementAdvice

    provide better opportunity for advancement for good employees to retain them.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Jacksonville, FL (US)
    Current Employee - Sales Associate in Jacksonville, FL (US)

    I have been working at Forever 21

    Pros

    Flexible hours, it's fun doing the floorset with the visuals, learn about new fashion trends, good starter job

    Cons

    immature management, money hungry company

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Working at forever 21 was bittersweet !

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Sale Associate in Atlanta, GA (US)
    Former Employee - Sale Associate in Atlanta, GA (US)

    I worked at Forever 21

    Pros

    Cute clothes
    It's a good job to have if you're in high school I guess but I was in college paying rent it wasn't enough unless I worked overtime
    Had some amazing co workers still close to this day
    I had fun helping customers pick out outfits
    It's cool to say you work at Forever 21 since pretty much every girl shops there

    Cons

    They will over work you !
    The pay pretty much sucks but you can get a raise after a year up to like .75 cents
    Long hours latest I stayed one night was till like 2am doing a regular shift (I also did overnight shifts which were a little better)
    Dirty customers, you fix the clothes & someone comes and messes it up (holidays & Saturday's were the worst)
    You need to have a lot of patience ...
    The discount is only %10 which is terrible
    You can't wear shorts above the knees

    Advice to ManagementAdvice

    Some of my managers were rude ..had bad attitudes ..did not sympathize ... & expected too much

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