Forever 21

  www.forever21.com
  www.forever21.com

Forever 21 Reviews

Updated 24 November 2014
Updated 24 November 2014
1,488 Reviews
2.4
1,488 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
619 Ratings

Review Highlights

Pros
  • Its a very fast paced business so the store made money and so there was always hours (in 90 reviews)

  • You will learn a lot of competitive skills to take elsewhere (in 22 reviews)


Cons
  • 10% discount can be seen as a pro but it really doesn't do that much at the end of the day (in 88 reviews)

  • Crappy employee discount, no respect for employees from staff or customers (in 76 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great in store team, not much motivation, incentive from upper management or corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandising Manager
    Current Employee - Visual Merchandising Manager

    I have been working at Forever 21 full-time (more than 10 years)

    Pros

    Very fast paced and room for growth within the company. Great if you're a fast learner and ready for a challenge.

    Cons

    Very little motivation, incentive from corporate. A lot of pressure on in stores absent and team, extremely high expectations.

    Advice to ManagementAdvice

    Upper management should be more in touch with in store needs.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY (US)
    Former Employee - Sales Associate in New York, NY (US)

    I worked at Forever 21 full-time (less than an year)

    Pros

    The work schedule is very lenient. Finding someone to cover your shift if you cannot make it is easy as well. There is an employee discount.

    Cons

    The hours are long. And the work is demanding. Having to stand for 8 hours in a day is difficult.

    Advice to ManagementAdvice

    More efforts should be devoted to pushing out certain products.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Taught me how to be a grown-up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser
    Current Employee - Visual Merchandiser

    I have been working at Forever 21 full-time

    Pros

    Lots of room to move up if you work hard, fashion-forward cheap clothes, and awesome store management team

    Cons

    Pay
    Lame discount
    Corporate throws a lot of launches and promotions all together

    Advice to ManagementAdvice

    Give sales associates who have worked for you for a long period of time good hours.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good but ended terribly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Orem, UT (US)
    Former Employee - Sales Associate/Cashier in Orem, UT (US)

    I worked at Forever 21 part-time (less than an year)

    Pros

    Loved co-workers, fun environment, easy job

    Cons

    Management had favorites
    Trashed back room
    Management was not stable, I would call into work sick and they tell you to call the store but they never answer so I ended up getting fired while I had the flu because nobody would pick up the phone and they have no way of knowing if you called so they would assume you were a no show.
    Management had no plan that was efficient.

    Advice to ManagementAdvice

    Have a plan with what needs to be done, also have a cleaner back room where schedule are easy to find and have contact information so people don't get fired cause nobody ever picks up the store phone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Fast paced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Greenville, SC (US)
    Former Employee - Assistant Manager in Greenville, SC (US)

    I worked at Forever 21 full-time (more than an year)

    Pros

    Fast fashion. New items coming in every day. Visuals had freedom in the store. Enjoyed working with most upper management. Customers were friendly.

    Cons

    Long hours, working a ton of days in a row. Employee discount was just enough to cover sales tax in most areas. Took a while for promotions or reimbursements to come through. Associates could be late a lot and not get reprimanded.

    Advice to ManagementAdvice

    Need a better system to deal with call outs and tardiness. Better employee discount.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Montreal, QC (Canada)
    Current Employee - Sales Associate in Montreal, QC (Canada)

    I have been working at Forever 21 full-time (more than an year)

    Pros

    is a fun experience in retail

    Cons

    always work harder and setting your goals higher

    Advice to ManagementAdvice

    it was a very good experience in retail as a young person

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Busy and testing at times but enjoyable too

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21

    Pros

    Active workplace, nice people, modern facilities, easy clothes to wear

    Cons

    Low employee discount, disorganised, not trusting of their employees due to stealing

  9.  

    Loved the job overwll

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Arlington, VA (US)
    Former Employee - Sales Associate in Arlington, VA (US)

    I worked at Forever 21 part-time (less than an year)

    Pros

    It was my favorite store to shop at so ofcourse I was excited to work there.

    Cons

    Managers talked behind your back, rude and had favorites

    Advice to ManagementAdvice

    Treat everyone with the same amount of respect

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21

    Pros

    Easy job to get. Start right alway. I love the fashion and the clothes.

    Cons

    Cheap company to work for . Company doesn't care about it's part time workers

    Advice to ManagementAdvice

    Never put all ur eggs in one basket

  11.  

    I hate to love it...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accessories Specialist in San Jose, CA (US)
    Current Employee - Accessories Specialist in San Jose, CA (US)

    I have been working at Forever 21 part-time

    Pros

    Great coworkers
    Some cool managers
    First look at new merchandise
    Lifetime friends
    Flexible scheduling
    Build up a lot of experience

    Cons

    High expectations
    A lot of work
    Late work hours
    No benefits
    No chances to move up
    Unfair promotions

    Advice to ManagementAdvice

    It would be nice if management actually cared about its employees. You expect so much out of them but they get no reward for busting their behinds, not even a pat in the back. Some promotions are very unfair and the people who deserve them don't even get a chance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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