Forrester Research

  www.forrester.com
  www.forrester.com

Forrester Research Reviews

Updated 26 September 2014
Updated 26 September 2014
271 Reviews
3.6
271 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Forrester Research Chairman, President, and CEO George F. Colony
George F. Colony
207 Ratings

Review Highlights

Pros
  • The work-life balance at Forrester is really refreshing and strongly encouraged (in 37 reviews)

  • Working with extremely smart people and very flexible work environment (in 44 reviews)


Cons
  • Pay is on the lower side, but work/life balance and culture make up for it (in 12 reviews)

  • The communication of this back to senior management doesn't seem to be happening effectively (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in New Delhi
    Current Employee - Account Manager in New Delhi

    I have been working at Forrester Research full-time (more than an year)

    Pros

    Great culture, and transparent commission structure

    Cons

    Need to have a focused India Strategy

    Advice to ManagementAdvice

    Continue to empower your employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    fine working experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forrester Research

    Pros

    good atmosphere to work at

    Cons

    not head quartered in india

  3.  

    good place to start with

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forrester Research

    Pros

    good hike, environment is good too

    Cons

    nothing, just learn and enjoy

    Advice to ManagementAdvice

    nothing

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Personal growth, questionable strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Forrester Research full-time (more than 5 years)

    Pros

    Great content, you really understand where the world is going and what big brands should be doing to "win, serve and retain customers"

    Cons

    Strategy is excellent for US but in Europe it's harder to sell their product: value it's great but it's not enough. Should have more flexible culture.

    Advice to ManagementAdvice

    Top management changed too much last years. Hard to understand, from my perspective, some c-level firing. I don't like loosing a leader.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Management should really implement the advice they give to other companies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Paris (France)
    Current Employee - Anonymous Employee in Paris (France)

    I have been working at Forrester Research full-time

    Pros

    Prestige, frequency and variety of challenge, PR opportunities, large base of smart analysts to draw upon.

    Cons

    Poor management. Europe treated as a consultancy not research entity by US. Machiavellian research topic allocation.

    Advice to ManagementAdvice

    Take some of the advice from Forrester reports and apply it to your own organisation. Make research directors and practise leaders more accountable. Implement upward appraisals. Tailor roles to staff skills.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Tough work but rewarding for the motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Cambridge, MA (US)
    Current Employee - Analyst in Cambridge, MA (US)

    I have been working at Forrester Research full-time (more than 5 years)

    Pros

    Some flexibility to work at home but this is becoming increasingly difficult as they pressure analysts to be based out of an office. Forrester has recently bolstered its consulting support for analysts which creates more time for research. I get to write what I want, when I want, or at least for the most part. My direct manager is wonderful. The work is HARD and demanding. You need to be very motivated and proactive to be successful here. If you are, it is very rewarding and a positive work environment. Your calendar will be packed. Managing this will be huge to being successful. Willingness to collaborate with others is dependent on teams, whether people are meeting their goals, and the specific analysts.

    Cons

    Getting harder and harder to access our data and produce good research. Moving from an RA to an analyst is a tough but rewarding path. Unfortunately you are put on a lower salary path than if you've come in from outside. If you've worked your way up from being an RA, you likely will need to leave after a year or two of being an analyst/senior analyst. Luckily that's a good jump start for your career. There's a lot of travel, but if you've got a popular coverage area you can largely dictate if and when you travel (this is a pro and a con). Analysts with smaller or less popular coverage areas likely will need to travel a lot when it comes and also travel for a lot of unpaid events to get business. There's little reward for going above and beyond goals. This job requires diverse skill sets. You'll need to be able to write in the Forrester style, become an expert in a coverage area, be a strong speaker, be organized, and be able to pitch projects and advisory. Failure to do any of these could make it hard to meet your goals.

    Advice to ManagementAdvice

    Pay people more that you've spent the time and effort developing, or we'll leave.
    I love the move towards more metrics. Goals for the next quarter should be set in the first two weeks of the quarter. NOT after the quarter is already over. Nothing disgruntles an employee more than unfair goals getting pushed on them after the quarter is already over.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Cambridge, MA (US)
    Current Employee - Product Manager in Cambridge, MA (US)

    I have been working at Forrester Research full-time (more than an year)

    Pros

    Smart ppl. The Work Culture is very open. There are no closed door cabins for anyone in the company. Summers are fun! Volleyball, Corn hole, Ping pong, Golf etc. HQ location is good.

    Cons

    Compensation could be better. There is some politics as you go higher.

    Advice to ManagementAdvice

    Benefits could be better - 401K match, bonus, profit sharing

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Not a bad place to be

    Current Employee - Account Manager in San Francisco, CA (US)
    Current Employee - Account Manager in San Francisco, CA (US)

    I have been working at Forrester Research full-time (more than 3 years)

    Pros

    Great place to work in terms of perks. They'll feed you, give you beer, and give you a bunch of fun things to participate in.

    Cons

    There is a disconnect between the written job responsibilities and what you'll actually do

    Advice to ManagementAdvice

    None

  10.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forrester Research full-time (more than 3 years)

    Pros

    Interesting work, ability to influence at clients at C-level. Looks great on a resume.

    Cons

    Management is slow to make decisions. Time will go buy and those managers will leave the company and new managers will need time to adjust in order to be able to make decisions.

    Advice to ManagementAdvice

    Pick a direction and stick with it... for longer then 6 months.

  11. 1 person found this helpful  

    Good on CV, but not as rosy as it is made out to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in New York, NY (US)
    Former Employee - Analyst in New York, NY (US)

    I worked at Forrester Research full-time (more than an year)

    Pros

    Great work life balance, competitive salary, a few good people to work with and opportunity to have C-level dialogue and create professional network.

    Cons

    Very biased management, will pay lip-service to a few select analysts while the rest are treated like trash. The primadonnas consider them above everyone else. There is lack of cordial professional relations within the company, too many silos to work around, tremendous pressure to generate revenues, constantly changing focus, anyone who opposes CEO's decisions is shown the door...more like a dictatorship. Senior management remain disconnected from market trends and functions at the whims and fancies of the CEO, many time ignoring what the client actually wants.

    Advice to ManagementAdvice

    Be more realistic in your expectations from employees and pay more attention to what the clients want.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Forrester Research Photos

Work at Forrester Research? Share Your Experiences

Forrester Research

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.