Four Seasons

  www.fourseasons.com
  www.fourseasons.com
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Four Seasons Reviews in Canada

Updated 15 September 2014
Updated 15 September 2014
254 Reviews
3.6
254 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Four Seasons CEO Allen Smith
Allen Smith
38 Ratings

Review Highlights

Pros
  • Great benefits, employee purchasing of hotel amenities and comp nights to all hotels (in 20 reviews)

  • there perks that the company give you such as nights away in any four seasons hotel around the world is mind blowing (in 10 reviews)


Cons
  • Work-life balance can be a little "off" depending on what department you work in (in 25 reviews)

  • The very high standards that must be kept, the very long hours and working with many people at once (in 17 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Canadian Company with a great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons full-time for more than a year

    Pros

    Four Seasons Provides great training, and has really good benefits, and a great sense of community involvement. It also has a very good company culture.

    Cons

    Low pay for the number of hours worked and volume of work to be completed. Bottom line of the company is profit, and since the third party owners decide where the money is to be spent, it's hard to be motivated to do well in your own role and department, when it's clear they only care about the guests in the end. Not enough resources available as the property is very tightly budgeted, and it's hard to get the job done. In the end, the lower salary unfortunately outweighs all the pros.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    No work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge  in  Vancouver, BC (Canada)
    Current Employee - Concierge in Vancouver, BC (Canada)

    I have been working at Four Seasons full-time for more than 3 years

    Pros

    Benefits, good perks such as free hotel stays in any four seasons property,

    Cons

    Huge penalties for honest mistakes

    Advice to ManagementAdvice

    Set up an employee feedback program

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Wonderful Company Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator  in  Toronto, ON (Canada)
    Former Employee - Marketing Coordinator in Toronto, ON (Canada)

    I worked at Four Seasons full-time for more than 3 years

    Pros

    Company culture is outstanding. Human Resources and hiring Managers ensure that all new hires naturally embrace the company's principal of 'the golden rule.' Excellence in service is, therefore, both natural and globally consistent.
    A work/life balance is also expected of employees and there is a genuine camaraderie among colleagues.

    Cons

    Employees do not want to leave! Although the wisdom and know-how from seasoned employees is most often a positive, there are some employees that may not demonstrate business acumen in the 21st century. The company is sometimes too nice though as employees become almost tenured despite performance or overall contribution to the growth of the business.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Valet  in  Toronto, ON (Canada)
    Current Employee - Valet in Toronto, ON (Canada)

    I have been working at Four Seasons full-time for less than a year

    Pros

    Great People, Good Learning Experiences, Great Working Environment, Excellent Culture, Really take care of employees, Fun!

    Cons

    I don't see any so far. Keep up the good working especially in training programs.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good entry level training program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food and Beverage  in  Whistler, BC (Canada)
    Current Employee - Food and Beverage in Whistler, BC (Canada)

    I have been working at Four Seasons as an intern for less than a year

    Pros

    All levels of management willing to help out at any time for any reason. Makes for a very open and enjoyable work environment.

    Cons

    The resort was in a transition period and as a result the internship started without much direction. But as the summer picked up, those problems were solved.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great Company to Work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons full-time for more than 8 years

    Pros

    Complimentary Room Nights, Amazing employee Experience

    Cons

    I can't think of anything at the moment.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Superb company culture; very proud to have worked for Four Seasons

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Four Seasons

    Pros

    Supportive management, great benefits including free hotel nights around the world, superb culture employing the "golden rule" and importantly, an inspiring founder and CEO.

    Cons

    Very, very long hours. Hotels never sleep!

    Advice to ManagementAdvice

    More competitive salaries to justify the time committment.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Excellent Long-Term Career Choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Toronto, ON (Canada)
    Current Employee - Director in Toronto, ON (Canada)

    I have been working at Four Seasons full-time for more than 10 years

    Pros

    The company has always taken care of it's employees and always strives to do the right thing. This company always lends an opportunity for development and very willing to let you try new things you'd never otherwise get to in other companies.

    Cons

    Small company, limited availability for senior roles in certain disciplines, although, that will change.

    Advice to ManagementAdvice

    Find a way to keep the culture

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cooordinator  in  Toronto, ON (Canada)
    Former Employee - Cooordinator in Toronto, ON (Canada)

    I worked at Four Seasons full-time for more than 3 years

    Pros

    always supportive, competative salary, great HR department, medical and dental benefits are only average but the benefit of having free nights at any of the hotels is outstanding.

    Cons

    As work increased they did not increase budgets which results in downsizing of staff, leaving those still with a job with more work than before and no pay increase for additional responsibilities.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Not at all what they claim to be, very disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services  in  Toronto, ON (Canada)
    Former Employee - Guest Services in Toronto, ON (Canada)

    I worked at Four Seasons full-time for less than a year

    Pros

    -Free nights at any Four Seasons Hotel after so many years of service.
    -Meals during your shift are provided by the company.

    Cons

    -Very low wages in an industry that already has below average wages, even compared to other hotels.
    -Very disorganized management team, lacking even the most basic management skills.
    -No fluidity and continuity in management decisions.
    -Too much "politics" and gossip between employees and management.
    -No job security, suspicious hiring/firing practices.

    Advice to ManagementAdvice

    You need to get some kind of flow of communication and have ALL management on the same page. You can't expect people to do their jobs properly when they are told four different things from four different managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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