GEICO

www.geico.com
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GEICO Reviews

Updated 1 March 2015
Updated 1 March 2015
1,003 Reviews
3.1
1,003 Reviews
Rating Trends

Recommend to a friend
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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
690 Ratings

Review Highlights

Pros
  • the company offers a profit sharing plan which is the main driver to employee retention (in 203 reviews)

  • Great benefits that start on day 75 (medical/dental/vision/life) (in 103 reviews)


Cons
  • When originally hired shift made for difficult work life balance (in 26 reviews)

  • If "Be the low-cost provider" is improperly administered it could become "penny wise and pound foolish" (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Excellent place to learn and grow with a company that knows what its doing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tucson, AZ (US)
    Former Employee - Customer Service Representative in Tucson, AZ (US)

    I worked at GEICO full-time (less than a year)

    Pros

    Compensation is competitive for starting off. Although the title is Customer Service Rep, make no mistake. You are a licensed insurance agent by the time you handle your first calls and typically well trained for it. Everyone you meet and work with here seems to be very inclined to help answer any questions. Lots of diversity, people from all over! They have break rooms everywhere, an onsite gym, security patrolling grounds. They will pay a night diff of 10% for afternoon shifts. 7% pay increase once out of training and opportunities to work overtime. Perhaps my favorite part was finding a lot of very bright people here. Was given a chance to participate for Habitat for Humanity and still get paid. Maintenance and cleaning crew are on it. Very clean bathrooms. You'll never miss a break. They ask that you take two 15 min breaks. Everyone is prepared to work hard when on the clock.

    Cons

    Most of the cons would be somewhat trivial. Parking lot can be quite full during some parts of the days making it difficult to get out or in. Training has deadlines, although everyone is willing to work with you, Geico's customer service standards can be demanding. Calls times are a blazing 5 min or less average at a call volume of about 40 - 60 calls once your full time on the floor. There is a lot to learn even with a 5 month training window! If you're a student, you'll be just fine. For some people there is a lot of pressure to perform, this could cause anxiety for some people. There were parts of training that would totally challenge your psyche.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bodily Injury Claims Adjuster in Woodbury, NY (US)
    Current Employee - Bodily Injury Claims Adjuster in Woodbury, NY (US)

    I have been working at GEICO full-time (more than 3 years)

    Pros

    As long as your willing to work hard the opportunities for growth are there.

    Cons

    Only days of are standard Christmas, thanksgiving etc won't get other days such as MLK and other federal holidays but they do give you four floating holidays throughout the year to compensate.

    Advice to ManagementAdvice

    Consider being more lenient with snow days and natural disasters such as not closing for hurricane sandy.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Geico is an amazing company to work for, Definitely a company that you can move up in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GEICO Sales Representative in Carmel, IN (US)
    Current Employee - GEICO Sales Representative in Carmel, IN (US)

    I have been working at GEICO

    Pros

    The hours are great, pay, management, really laid back environment

    Cons

    Job could be stressful at times

    Advice to ManagementAdvice

    Management is perfect.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A Pleasure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at GEICO

    Pros

    Co-workers are extremely friendly. You really get the feeling that Nassau Candy is like a family and I was welcomed into the family very quickly. I also love the helpfulness of upper management. There is a constant open-door policy from everyone from mid-level managers to the executives. I also like that there are a lot of opportunities for growth within the company both within your department or into other departments.

    Cons

    The only challenge I can think of is that with all of the helpfulness of upper management, Nassau Candy does have multiple buildings that are spread across the country. Therefore, unfortunately, if you aren't located at the headquarters in New York, you don't often SEE the executives. However, the phones are great and they welcome calls all hours of the day.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Do your job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Getzville, NY (US)
    Current Employee - Anonymous Employee in Getzville, NY (US)

    I have been working at GEICO full-time (more than a year)

    Pros

    The benefits are great; 401k, profit sharing, PTO, vacation days, paid sick days etc... GEICO is a great company to work for if you aren't afraid to ask for support and if you aren't getting it from your direct supervisor, don't be afraid to go higher or ask somebody else. Do your job and do what your paid for and if you hate what you are doing, post for a new position within the company once you are proficient in your current position. GEICO has been amazing in terms of training, coaching and career development you just can't be afraid to ask for help and network. It is an office so office politics apply, just make sure your numbers are good. I mean that is why you were hired right? To meet your metrics and do your job.

    Cons

    If you don't like being driven by numbers, GEICO may not be the place for you. There are goals you have to meet and if you don't meet them or improve, you lose the job. Self explanatory.

    Advice to ManagementAdvice

    None, in my opinion I've had nothing but amazing supervisors and trainers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Benefits and Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Virginia Beach, VA (US)
    Current Employee - Sales Representative in Virginia Beach, VA (US)

    I have been working at GEICO

    Pros

    Once you get in the door you are instantly apart of the GEICO family. They give you everything you need to pass your licensing exam and very extensive training. They have unlimited room for growth and really support you doing so. They have a profit sharing system and bonuses for sales. Love it here.

    Cons

    Interview process is VERY extensive, but worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at GEICO

    Pros

    Money good, I enjoyed it there

    Cons

    longer breaks, better beginning training

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good pay, good benefits, provides all tools necessary for success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Service Agent in Virginia Beach, VA (US)
    Current Employee - Insurance Service Agent in Virginia Beach, VA (US)

    I have been working at GEICO full-time (more than 3 years)

    Pros

    They start you off at a good amount and help you select a benefits package right from the first day. They cover all expenses to help you get your licenses in your state for insurance, and even pay for all your on the job training. They are with you every step of the way.

    Cons

    The dependability requirements require you to be healthy and at work essentially all year with only a couple days worth of bumps in between. And once you get past that percentage, it limits all chances of moving departments, or even getting promoted.

    Advice to ManagementAdvice

    When it comes to your employees that work 12hr days, you should give them either a longer lunch or an additional break to help offset the time. It is very difficult to maintain morale when our breaks are limited to the exact same time frames as 9-5 employees...

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Work very hard for your pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO

    Pros

    Raises based entirely on performance, company car, profit sharing, flexible schedule

    Cons

    Difficult goals, large workload, large portion of raised based on customer service surveys

    Recommends
    Positive Outlook
    Approves of CEO

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