Genesis HealthCare

  www.genesishcc.com
  www.genesishcc.com

Genesis HealthCare Reviews

Updated 18 December 2014
Updated 18 December 2014
289 Reviews
2.6
289 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Genesis HealthCare CEO George V. Hager Jr.
George V. Hager Jr.
108 Ratings

Review Highlights

Pros
  • Good pay based on market, great staff to work with, love the patients (in 11 reviews)

  • Great coworkers, good benefits and plenty of class available thru genesis U for free cause (in 10 reviews)


Cons
  • Micro-management on a daily basis from direct Program Manager as well as Upper Management (in 23 reviews)

  • The management are more concerned about the paperwork, than actual patient care (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RN Staff Nurse in Hampton, NH (US)
    Former Employee - RN Staff Nurse in Hampton, NH (US)

    I worked at Genesis HealthCare full-time (more than 3 years)

    Pros

    Better than average wages, good weekend differential

    Cons

    Not enough staff. Upper management is unrealistic with patient to staff ration

    Advice to ManagementAdvice

    If you don't overwork your staff by hiring a little more staff, you will retain the good ones you have because they won't be so overworked that they quit

    Recommends
    Neutral Outlook
  2.  

    Employees not valued

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administration in Philadelphia, PA (US)
    Current Employee - Administration in Philadelphia, PA (US)

    I have been working at Genesis HealthCare (more than 10 years)

    Pros

    Always learning and never bored.

    Cons

    Terrible Benefits even with many years of service. No appreciation for their employees.

    Benefits reduced each year and now no longer providing short term disability.

    Advice to ManagementAdvice

    Management has asked the employees to give to them over the last few years. Talking points always included: "just be glad you have a job" and "these cuts are making us stronger in our industry" Now your employees cannot afford any life and work part time to pay their lousy benefits co-pays.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Run from this money hungry company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genesis HealthCare full-time (more than 3 years)

    Pros

    None! They talk the talk but do not walk the walk.

    Cons

    All! They sold their soul to the devil, if they ever had a soul. Top heavy. Cut hours, cut rate add on more job requirements and expect the high productivity.

    Advice to ManagementAdvice

    Rethink your unfair policies. It is the therapists that make the company. Cut the dead weight at the top. Lots of therapist working their tails off for dead weight at 85%+ productivity which is really unrealistic

    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Welcome to hell

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genesis HealthCare

    Pros

    Good pay
    You'll develop charactor, as you try to keep your head above water
    You'll become knowledgable and proficient trouble shooting electronics, heating issues, and missing laundry
    You will know what you don't want in your next job, and when it's time to walk away

    Cons

    Poor staffing all departments
    Very focused on making a profit at the expense of the residents
    High turnover
    No staff appreciation- ever!!!

    Advice to ManagementAdvice

    Treat people as you want the residents treated
    Hire enough staff to care for the residents, clean ( 1 housekeeper for 50 residents is no doable)
    cheese curls should not be a puréed food item.
    You can't pass off the rust surrounding the bathroom fixtures as burgundy paint
    Urine is never a pleasurable odor

  6. 6 people found this helpful  

    I Lasted 8 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Agawam, MA (US)
    Former Employee - Registered Nurse in Agawam, MA (US)

    I worked at Genesis HealthCare full-time (less than an year)

    Pros

    My co workers were very friendly and dedicated and good at what they do. Loved working with the patients in rehab.

    Cons

    You would think that a company of that size and stature would have it's act together. None of the equipment worked. You had to scavenge for functional basic health care devices. The management is very rigid with the scheduling; you have to cover any days you need off if it differs from your routine schedule. If you call out sick, they ask private ques tions regarding your health and if it's a weekend they will force you to work the following weekend to " make it up". The facility was dirty and there was a problem with bed bugs on one of the wings which management quickly swept under the carpet after they accused one of the CNAs of bringing the bugs from home and suspended him. They are very short staffed, and the CNAs are overworked and underappreciated. The facility failed it's state review. I was very well liked by my co workers and patients, always got good feedback from both. I never received my three month review, and after I tendered my resignation, there was no follow through or response to my request for an exit evaluation or letter of reference.

    Advice to ManagementAdvice

    Get your act together and start to value and appreciate your employees. Perhaps then you will retain more professional staff.

    Doesn't Recommend
    Negative Outlook
  7. 2 people found this helpful  

    Avoid this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nursing Department in Thornton, CO (US)
    Current Employee - Nursing Department in Thornton, CO (US)

    I have been working at Genesis HealthCare full-time (more than an year)

    Pros

    Caring staff that tired to do their jobs well, despite the lack of training and support from management.

    Cons

    The management are more concerned about the paperwork, than actual patient care. The only time they are around is to tell you your are doing something wrong. There is a very high turn over for nursing supervisors, the good ones are no longer here. Staff are tired and burned out.

    Advice to ManagementAdvice

    Leave your offices and the smoking area and find out what is really going on with your staff.. Stop playing favorites. Attempt to retain the good nursing supervisors. Stop promoting people that are not qualified for the job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Rehab - management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Director
    Current Employee - Area Director

    I have been working at Genesis HealthCare full-time (more than 8 years)

    Pros

    Lots of resources available, large company with many growth opportunities, education available for staff, many different career tracks, expanding/growing business.

    Cons

    Systems are inefficient, decisions are made without input from the field, departments seem to be disconnected - right doesn't know what left is doing, not very strategic in planning and decision making, reactive, lost sight of staff and customers. iPods and desktops make documenting difficult.

    Advice to ManagementAdvice

    Have someone at the top to guide all departments to ensure clinical decisions are compatible to operational goals and vice versa. There seems to be a lot of micromanaging happening and little discussion or input from those working in the field- get input. People will work harder and be more engaged if they feel like they are apart of it. There has also been a lot of changes in philosophy and planning - pick a strategy and stick with it for the long term, stop trying to change the focus every month with a new strategic report.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Company is very tight and over works their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Secretary in Kennet Sq, PA (US)
    Current Employee - Unit Secretary in Kennet Sq, PA (US)

    I have been working at Genesis HealthCare full-time (more than 3 years)

    Pros

    Good paid vacation/sick time for employees.

    Cons

    Genesis is completely understaffed and has unrealistic expectations for thee employees

    Advice to ManagementAdvice

    Get computers that work so the therapists and patients don't have to suffer through treatments with laptops that have missing keys and don't work.

    Doesn't Recommend
    Neutral Outlook
  10. 4 people found this helpful  

    Registered Nurse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse
    Current Employee - Registered Nurse

    I have been working at Genesis HealthCare part-time (more than 3 years)

    Pros

    Great Managers and NPs, generally friendly staff on the units. Pay rate is fair but not competitive in my opinion.

    Cons

    Not a very friendly administrative staff (Administrator, DON). I worked there for 4 years and received a 25 cent raise after my 3rd year.

    Advice to ManagementAdvice

    Treat your employees with the same respect you expect.

    Neutral Outlook
    No opinion of CEO
  11.  

    Great people

    Former Employee - Imaging Technician in Albuquerque, NM (US)
    Former Employee - Imaging Technician in Albuquerque, NM (US)

    I worked at Genesis HealthCare as a contractor (less than an year)

    Pros

    I worked for a contract at the Western central hub, and there was a transition to Genesis from Sun.

    Everyone at this location was professional, personable, and helpful.

    Cons

    Lay offs were just happening, so this was the main downside.

    Advice to ManagementAdvice

    Open more positions for contractors!

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