Genworth Financial

www.genworth.com

Genworth Financial Reviews

Updated 10 January 2015
Updated 10 January 2015
240 Reviews
3.3
240 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Genworth Financial President & CEO Thomas J. McInerney
Thomas J. McInerney
58 Ratings

Review Highlights

Pros
  • Genworth takes seriously the work life balance and community involvement (in 17 reviews)

  • Great benefits, generally good people to work with (in 15 reviews)


Cons
  • There is no work-life balance - a throwback from the GE mantra (in 10 reviews)

  • It may be difficult to move new ideas through upper management (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Claims Support Specialsit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Specialist in Raleigh, NC (US)
    Former Employee - Claims Specialist in Raleigh, NC (US)

    I worked at Genworth Financial

    Pros

    Great hourly rates, benefits, and holidays off. Work schedule Monday through Friday 8-4:30, and weekends off.

    Cons

    The position was offered Temporary/ contract position.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Company is in turnaround mode. Good opportunity to rebuild if you like committee-based decision making.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Richmond, VA (US)
    Current Employee - Marketing Manager in Richmond, VA (US)

    I have been working at Genworth Financial

    Pros

    Good benefits.Great people to work with.

    Cons

    No clear roles and too many committee-based decisions. Leadership is a challenge as not a clear strategy.

    Advice to ManagementAdvice

    Decide who we want to be and let's go!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great Benefits and good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial

    Pros

    Good Work-life balance and good work culture. Good benefits

    Cons

    Salaries below average. Offcie in Stamford, CT

    Advice to ManagementAdvice

    incorporate formal analyst training program

    Recommends
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genworth Financial

    Pros

    The people that you work with are great. The amount of time that is given to you as time off is also very nice.

    Cons

    The thing that are expected of you and the amount of work that you are told to do and what they put you through is not worth the little bit of pay that you get. The longer you work there it seems the worse you are treated unless you have moved up to a team lead and above then it seems as if you are not held accountable for anything that you do. Say for example if you told someone you would call them back the next day and when the next day got here you were on the phones all day with other customers and didn't call them back, and they call back you get a mark against you by one department then they come and talk to you then your team leader comes and talks to you about it. Then a month later it is brought up again and you get "talked to again". So its not like you can get one talk and it be let go they hold it over your head forever and god forbid if it happens again a month or two, you will never hear the end of it. If you don't mind being held accountable for everything and don't mind watching others get away with murder this is the company for you. And also if you don't mind going to any Dr in Lynchburg and the first question out of the Drs mouth is not what is wrong or how are you feeling they ask instead what medications are you on blood pressure, stress, depression.

    Advice to ManagementAdvice

    Not sure why this is even asked. Management doesn't listen and the ones that do listen get pushed out the door. When all the surveys come back from the employees stating they feel like they are working in a dungeon its time to wake up and smell the garbage and take it out. When you have upper management that believes it is better to keep the employees scared rather than doing the right thing "THERE IS A PROBLEM" because sooner or later people get tired of the bull and quit. You loose a lot of good people that way. I believe the new man in the corner office can make a difference it is just going to take a long time, but moving people around is not the answer. Training classes on how to talk to people, and how people tick would be a start. If you know how people think and how to talk to them I believe this company can work. People work and will do anything for a leader that is good to them and will back them up.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good Working Culture

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Analyst in Lynchburg, VA (US)
    Current Employee - Quality Analyst in Lynchburg, VA (US)

    I have been working at Genworth Financial full-time (more than 3 years)

    Pros

    Flexible Hours, cooperative culture, Work Life Balance.

    Cons

    Salary, need rigorous learning/training plan

    Recommends
    Neutral Outlook
  7.  

    Simply ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genworth Financial

    Pros

    Fantastic COO. GREAT co workers. Community involvement. Decent benefits.

    Cons

    Leaders placed in management roles without any idea how to manage people, drive performance, or think strategically. Complete lack of ability to move to new fields within the company - any open jobs are filled by those already in said departments or outside. As much as they promote a career "trellis" it's not there. Education not appreciated at all, actually seems to be a detrimental factor as others feel threatened if you have a higher education level or more work experience.

    Advice to ManagementAdvice

    Recognize talent versus keeping them down because you feel intimidated or threatened. Pay your people competitive salaries so other companies aren't constantly poaching them.

    Recommends
    Neutral Outlook
  8.  

    Painful Turnaround With Negative Outlook

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Genworth Financial

    Pros

    Great and talented people. Very good compensation. Good Corporate Policies.

    Cons

    No future. In Mexico the mortgage Insurance market is gone. Bad management practices from headquarters. Not a people driven organization.

    Advice to ManagementAdvice

    People are not the problem. We need to recognize after 6 years that we need to put this one to sleep. RunOff is the only viable solution

  9.  

    Constant flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Los Angeles, CA (US)
    Former Employee - Vice President in Los Angeles, CA (US)

    I worked at Genworth Financial full-time (more than 5 years)

    Pros

    Talented team when I joined investment management unit. good collegial environment that was supportive of idea sharing and active discussion to improve overall investment decisions.

    Cons

    A lot of transitions and changes in leadership who did not seem to understand primary purpose of business and develop potential.

    Advice to ManagementAdvice

    Listen to employees more and allow people to grow and get rewarded for performance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    A highly focussed single line of business insurer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Genworth Financial

    Pros

    International blue chip company, that gives credibility to an employees CV. The focus on granularity allows a better understanding of financial layering and detail. This gives a greater appreciation of how to avoid risk, improve analytic processes and maximise investment.

    Cons

    The nature of the company since the GFC has made it difficult for employees to make effective change. The financial climate in the US dictates international policy and in turn poorly defined audit processes were put in place as a facade of 'fiscal security'.
    Time would see these processes mature and soothe the working environment

    Advice to ManagementAdvice

    Macro management changes at the 'C' level tends to undermine staff and their previous efforts to support the company through difficult times. Any change at CEO level is going to have serious issues and in a company that needs stability, those issues should be avoided where possible.

Genworth Financial Photos

Work at Genworth Financial? Share Your Experiences

Genworth Financial

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.