Giant Eagle Reviews

Updated 21 October 2014
Updated 21 October 2014
328 Reviews
3.1
328 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Giant Eagle Interim President & CEO Laura Shapira Karet
Laura Shapira Karet
93 Ratings

Review Highlights

Pros
  • Great benefits (Health insurance for part time is literally unbeatable) (in 17 reviews)

  • Flexible schedule, job different everyday (in 17 reviews)


Cons
  • It is virtually impossible to get a full time position (in 24 reviews)

  • Everyone in the company is miserable with upper management (in 15 reviews)

More Highlights

Employee Reviews

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  1.  

    Stock clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Clerk in Poland, OH (US)
    Former Employee - Stock Clerk in Poland, OH (US)

    I worked at Giant Eagle part-time (more than 3 years)

    Pros

    The company provides a great training program and is very flexible with its employees. It respects the ones that do a good job. Pay is pretty good for the job.

    Cons

    I dont really have any con's about working there. I guess I could say that they keep up under a certain amount of hours so you are not considered a full time employee.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    My experience there was nice , but I was targeted as a patsy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Meat Team Leader in Willoughby, OH (US)
    Former Employee - Assistant Meat Team Leader in Willoughby, OH (US)

    I worked at Giant Eagle full-time (more than 8 years)

    Pros

    Working with good people most of the time Pay scale was competitive. Flexable work schedule is desirable. constant and steady work is always there.

    Cons

    advancements are considered by who you know, not what you know. Your accomplishments are overlooked, credit goes to the wrong person.

    Advice to ManagementAdvice

    Pay attention to reliable, honest, and hard working employees when they give their all, tell you their heartfelt opinions,

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Dedication to find best role for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor in Pittsburgh, PA (US)
    Former Employee - Contractor in Pittsburgh, PA (US)

    I worked at Giant Eagle as a contractor (more than an year)

    Pros

    The management works with employees to find the best roles for them to succeed. They often promote in-house, and care about the work the company does. They are very flexible with employees schedules, and have been setting up more time for employees to work from home. Certain department heads really show their appreciation for their employees, especially when they go above and beyond.

    Cons

    Benefits and labor force have gone up and down over the last decade, mostly reflecting the broader economy. The pay isn't superb.

    Advice to ManagementAdvice

    The surprise layoffs cause some underlying resentment in employees.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great at First

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bakery Clerk in Solon, OH (US)
    Former Employee - Bakery Clerk in Solon, OH (US)

    I worked at Giant Eagle part-time (more than an year)

    Pros

    I worked at a Bakery Market District so it was A LOT bigger and there were a lot of different products from a normal Giant Eagle. They had great food for your break and the way they did things as far as presentation and decoration was very upscale and modern.

    I learned so many different recipes just from watching the demo chefs and trying their samples. I learn a lot about cakes and desserts and how to decorate and different types of bread and how to pair them with meals.

    The pay was weekly, every Thursday, which was awesome. You also got an employee discount at any Giant Eagle or Get Go but it was only 10% and it was only for their name brand products which I'm not really a fan of to begin with.

    Co-workers were from all different age groups and races and backgrounds which I liked about that. We had people from all over the world that could speak different languages. I could be working with one of my high school classmates and someone that could be like my grandma.

    Cons

    I was actually a part time employee but I got hours like I was full time which was okay for the money but I only got paid $8/hr and I got no benefits. They're really strict with being in the department on time and even earlier than you're supposed to be there. It was kinda hard since the walk from your car in the far out employee parking to the break room to the department was 10 minutes alone. Not to mention your break for an 8 hour day was 15 minutes so by the time you got to the break room, because you weren't allowed to sit in the cafe for some reason, you had to make your way back down to your department.

    You rarely got weekends off but calling time off was okay if you haven't in a while. You get holiday pay but I NEVER once got scheduled for a holiday that I requested. They only picked the people they liked to get the extra pay. They also failed to recognize customer compliments and good comments. I got several and I never knew about it until the customer came back to ask if I got them. You would get the card they sent and a coupon for a free lunch or something. It's not even about the coupon or anything it's about hearing some positive reinforcement and that's ALWAYS nice especially when all your managers do is complain about EVERYTHING from breadcrumbs to the right shade of purple icing in the case. It's like they try to hide the good from you to get you to try to do better or something I don't know.

    I was recommended by several of my coworkers to move up to decorator and one of the decorators was even showing me how to do a lot of stuff in her own time because she saw potential. And I have to admit I was a fast learner and I got very good at it. Good flowers, borders, and color combinations. I decorated a few of my own cakes, all different shapes and sizes and colors and took time out to show the lead decorator and she seemed impressed I guess. She made it seem like she would look into getting me into the decorator position but she seemed uninterested but she knew I was qualified. But the decorator position I hear is VERY stressful so a lot of them ended up quitting. I wanted to take one of the positions and work half the week as a clerk and the other half training to be a decorator. I applied and everything but they hired several other decorators and waited until I had been late one day to scold me about it and tell me I couldn't be a decorator because of it. I also tried to move to a different department and got the same thing.

    They're just really shady. I've seen higher ups try to sabotage people's jobs. All the managers were trying to stab each other in the backs for some reason.. People frame people and lie and tattle like it was a competition. I felt like there was like a ranking in how important you are in the bakery. If you were a clerk you were dirt. You were just a sales pawn that cleaned everything and took crap from customers, which I never really got bad customers anyway. If I did they were upset about the decorators not following the order taken and even then they were sweet enough not to take it out on me. Then it was the bakers, the decorators, the highly trained pastry chefs, then the bakery managers. I felt like everyone else looked down on the clerks because they weren't the ones that made everything look pretty.

    It got to the point where every day I walked in I'd be pulled aside and questioned about something someone said I did or said. Rumors spread quick and you had to REALLY watch what you said or did because the next day it'd get around and get twisted up to make you look bad and you'd get pulled aside and go through "I heard from her who heard from her who heard from him that you said this" almost every day. Because that's what they did. They blew everything out of proportion for whatever reason and all this he said she said stuff went around SO BAD. Got to the point where people quit left and right because of the way people were treating each other. I was so stressed out that I would DREAD going to work and pretty much cry before heading out. I got sick so often and I started having problems with my wrist, I gained weight and everything. I'm sorry but $8/hr wasn't worth my well-being.

    Advice to ManagementAdvice

    I feel like you need to try to lower the stress levels of employees by a lot because my managers would be stressed and take it all out on the clerks and everyone else in the department. It's not always about making the customer happy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Team Member in Pittsburgh, PA (US)
    Former Employee - Human Resources Team Member in Pittsburgh, PA (US)

    I worked at Giant Eagle full-time (more than 3 years)

    Pros

    Great Pay, great perks, flexible

    Cons

    A lot of politics. The second they decide they dont like your personality, they find a way to fire you. I wouldnt recommend working in the Giant Eagle HR dept unless you are good at being a suck up to the higher ups. the sad truth. The money didnt even make me happy working at giant eagle.

    Advice to ManagementAdvice

    Get new and fair management

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Dairy stocker, Columbus, ohio

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dairy Stocker in Columbus, OH (US)
    Current Employee - Dairy Stocker in Columbus, OH (US)

    I have been working at Giant Eagle part-time (more than 5 years)

    Pros

    Pays the bills, close to home, fuel perks

    Cons

    If your female you might as well forget trying to advance, I've been at giant eagle for 5 years now and have been denied twice and.picked over for a man, also some managers are just bullies and like to pick on employees for no reason

    Advice to ManagementAdvice

    Managers should recognize good employees and allow them to advance not just the ones that kiss butt alot

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    I didn't know what I was getting into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Leader At Getgo
    Current Employee - Assistant Store Leader At Getgo

    I have been working at Giant Eagle full-time (more than an year)

    Pros

    I can't think of anything that stood out about the job or company that I really liked.

    Cons

    The training at this company is horrible. They give you the basics for the job to get by. Everything else you will have to hope you hear by word of mouth before you get into trouble for not know you were or were not supposed to do something. There is a huge separation between corporate and retail employees. If you're retail you basically have no say in things and you just have to deal with what is sent down the chain of command. The company culture in the retail side isn't very good. Especially in GetGo. There are a lot of sarcastic and negative people who get pissed off all the time but for some reason stick with the job.

    Advice to ManagementAdvice

    Giant Eagle needs to put a greater focus in training and listen to the retail employees more. The team member survey is not good enough. I think the CEO needs to come speak with managers at the stores more often.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Unprofessional technicians, and pharmacists with weak leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Giant Eagle part-time (more than an year)

    Pros

    10% discount own brand.... .....

    Cons

    Unprofessional pharmacy enviroment. Pharmacists join in with technicians talking about each other. Team members with seniority always get everything. Bullying!!!

    Doesn't Recommend
  10.  

    Decent pay and Great benefits but NO room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier in Erie, PA (US)
    Current Employee - Front End Cashier in Erie, PA (US)

    I have been working at Giant Eagle part-time (more than 5 years)

    Pros

    Decent pay (I make more than my friends in fast food)
    Great benefits (Health insurance for part time is literally unbeatable)
    Can get off almost any day once seniority is established
    Can work any shift you desire

    Cons

    No chance in moving up
    Very hard to change departments
    Managers never seem to have good ideas and change things that don't need to be changed.

    Advice to ManagementAdvice

    Stop changing things so much and let us do our jobs the way we have been. Change is supposed to make things easier/better not more difficult.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good benefits. Hard work and being smart doesn't get you there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Perishable Clerk
    Current Employee - Perishable Clerk

    I have been working at Giant Eagle part-time (more than 5 years)

    Pros

    Benefits, flexibility. Some coworkers

    Cons

    Favoritism. Everybody gets the same. Hard work or lazy. Management pleases the customer to no end, even if totally uncalled for.

    Advice to ManagementAdvice

    Recognize hard, smart workers. Reprimand lazy workers who refuse to do their part. Promote from within. Stop playing favorites.

    Recommends
    Negative Outlook
    Disapproves of CEO

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