Giant Eagle

  www.gianteagle.com
  www.gianteagle.com
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Giant Eagle Reviews

Updated 10 September 2014
Updated 10 September 2014
314 Reviews
3.1
314 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Giant Eagle Interim President & CEO Laura Shapira Karet
Laura Shapira Karet
87 Ratings

Review Highlights

Pros
  • Flexible schedule, job different everyday (in 17 reviews)

  • I have worked for the company for almost 7 years as a part-time employee in the Eagle's Nest (in 15 reviews)


Cons
  • It is virtually impossible to get a full time position (in 23 reviews)

  • Lack of communication in lower levels of management (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Positive Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Giant Eagle

    Pros

    Company offers growth opportunities and a well defined career path, depending upon your business area. Company also offers scheduling flexibility, work/life balance and good vacation package. My department values putting the right person in the right role and values employee feedback

    Cons

    Leadership tends to turn over frequently. Some managers are not natural people leaders or career coaches, which can make for a frustrating experience. Some high level leaders concern themselves too much with minor details rather than trusting the team to complete the job.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    It was a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dairy Clerk  in  Warren, OH (US)
    Former Employee - Dairy Clerk in Warren, OH (US)

    I worked at Giant Eagle part-time for less than a year

    Pros

    For the most part you are left alone.

    Cons

    Working by yourself, not getting to know anyone, cooler area was so boring and repetitive.

    Advice to ManagementAdvice

    Allow them to work in various areas.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmewr  in  Pittsburgh, PA (US)
    Former Employee - Senior Programmewr in Pittsburgh, PA (US)

    I worked at Giant Eagle full-time for more than 3 years

    Pros

    There's a lot of good solid folks that work hard there

    Cons

    Lack of leadership Monkeys and a football And employees are not compensated for their efforts

    Advice to ManagementAdvice

    Stop peeing on their legs and telling everyone its raining

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    The one I work at is amazing cause of the positive people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Morgantown, WV (US)
    Current Employee - Customer Service Representative in Morgantown, WV (US)

    I have been working at Giant Eagle full-time for more than a year

    Pros

    In here you get a chance to succeed because managers are willing to do that for you.

    Cons

    Long working hours lots of customers.

    Advice to ManagementAdvice

    Great management staff

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk
    Former Employee - Clerk

    I worked at Giant Eagle full-time for more than 3 years

    Pros

    You get multiple pay raises

    Cons

    We were always under staffed

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Coordinator  in  Columbus, OH (US)
    Current Employee - Front End Coordinator in Columbus, OH (US)

    I have been working at Giant Eagle part-time for more than 3 years

    Pros

    For me, my manager was always very accommodating and worked with my schedule. If you prove to be a hard worker, show up on time, and do your job well, management will notice and more opportunities will become available to you.

    Cons

    This is not a problem with the company but more with other team members. Many people I work with do not like what they do, and this can show with negative attitudes and laziness. I don't believe this is Giant Eagle's fault, but rather the nature of the job. Dealing with customers can be hard, and while the always-changing nature of retail can be exciting, customers can be rude. It is important to maintain a positive attitude and not let others ruin your day.

    Advice to ManagementAdvice

    Do more to show appreciation for team members.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    If your looking for a terrible, wasteful career...work at GE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Team Leader
    Current Employee - Grocery Team Leader

    I have been working at Giant Eagle full-time for more than 10 years

    Pros

    You get a paycheck every week, that's about it.

    Cons

    Where do I start.....I have been a manager or "team leader" as they call it for over 10 years. The company is a joke. They do not care about customers or anyone who works in the stores. They care about the bottom line, their profits. If you ever seen the commercial about the company being a family, it's a complete utterly lie. They have no advancement program for anyone. They will move you to a different store every 1-3 years, dorsnt matter how far it is, I was currently traveling 3 hours aday roundtrip and they dont give you anymore in your paycheck either. You have to know someone to even move up in the company, don't think hard work and dedication works...that's the mistake I made. You will never feel appreciated. Raises are once a year and minimal. Bonuses exist but are very miniscule (less than a paycheck for the whole year). I seen them fire people because they didnt like them because they had balls and said no. They vp says he doesn't care if you work 27 hours a day but you better get you work done. So there is no work life balance, you can't take a weekend day off. You will work a lot of nights and mid shifts. They continually think they are the only game in town, I was told that several times. Everyone in the company is miserable with upper management. The CEO doesnt know how to run this company (what's left of it)

    Advice to ManagementAdvice

    You are not "the only game in town". Customers and employees know that...stop thinking they don't. Running double fuelperks is retarded, everyone just wants lower prices for the same food you get at Wal-Mart, shopnsave, aldis, and foodlion. Quit trying to get rich quick and put the money back in the customer pockets. I could go on and on but they don't care what I have to say or anyone else for that matter. You know that survey youhave on your rreceipt and you call in to give complaints? Yea we have meetings about it and they would read them and laugh (especially when a dozens of people would say "lower prices").

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    VERY busy, but not boring...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician  in  Columbus, OH (US)
    Former Employee - Pharmacy Technician in Columbus, OH (US)

    I worked at Giant Eagle part-time for more than a year

    Pros

    Great job for anyone considering any career in the medical field. You quickly learn prescription language, insurance policies, drug names, etc. Fairly flexible schedule and hours. Ability to pick up extra hours if desired. Pharmacy managers are pharmacists and most have been fair, knowledgable, and willing to teach technicians.

    Cons

    The pharmacy is SO busy. Customers expect the same "rules" that apply in the grocery store apply in the pharmacy. Customers can be frustrating. They think the drive-thru should fill prescriptions as quickly as McDonalds makes cheeseburgers...
    Also, they offer tuition assistance after you work there for one year which is great, but when I applied after a year they denied me due to "budget cuts." This was the ultimately my reason for leaving...

    Advice to ManagementAdvice

    Make the stipulations for tuition assistance clearer from the beginning so that employees counting on that assistance are not let down when it is denied.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Mayfield Heights, Cuyahoga, OH (US)
    Former Employee - Customer Service Representative in Mayfield Heights, Cuyahoga, OH (US)

    I worked at Giant Eagle part-time for more than 3 years

    Pros

    Union, Perks, 10% Discount, Experience in Customer Service

    Cons

    Work and Life balance, Unstable Hours

    Advice to ManagementAdvice

    Become more involved with employees

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Experience varies depending on your store/manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Giant Eagle

    Pros

    Depending on your position, it can be a very fun and relaxed environment. I made some really good friends in my three years there.

    Cons

    While I was there, corporate started changing certain policies that may have looked great on paper, but weren't in the least bit practical. Their "point" system for attendance was ridiculous. For not being part of a union (upper management would go on at length about how terrible unions were), they sure acted like there was one - terrible employees were never fired or disciplined, but those they could expect more from got the shaft all the time.

    Advice to ManagementAdvice

    If you're going to be a manager, or in corporate, you should have to work in each department for at least one shift so you know what it's like on the floor. Otherwise the [good] employees are just going to laugh at your mandates and do their jobs the right way.

    Recommends
    Neutral Outlook
    No opinion of CEO

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