Giant Eagle
3.1 of 5 261 reviews
www.gianteagle.com Pittsburgh, PA 5000+ Employees

Giant Eagle Reviews

Updated Apr 15, 2014

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3.1 261 reviews

                             

67% Approve of the CEO

Giant Eagle Interim President & CEO Laura Shapira Karet

Laura Shapira Karet

(67 ratings)

56% of employees recommend this company to a friend
261 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Flexible scheduling allows entry level Team Members a balance between home life, work and school"
    in 15 reviews
  • "Great work/life balance; ability to work from home when needed"
    in 8 reviews
Cons:
  • "Almost everyone that works full time makes less than 20 hours a week"
    in 18 reviews
  • "Lack of communication in lower levels of management"
    in 7 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • Approves of CEO

 

Great store

Customer Service Representative (Former Employee)
Pittsburgh, PA (US)

I worked at Giant Eagle as a contractor for less than a year

ProsStore has a lot to choose from, also deli hot food is very very good, and the workers thru out the whole store are so nice and pleasant, which make shopping a lot better. Bakery is wonderful also and with the meat and all others stuff, just great , clean and nice.

ConsA little bit pricey, but still will take for nice and friendly and clean.

Advice to Senior ManagementMight need a few more people to work, sometime to check out takes forever, or waiting on other depts also can be slow due to not enough workers.

Yes, I would recommend this company to a friend

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Not a bad place to work...if it's the only place you work.

Front End Cashier (Former Employee)
Oil City, PA (US)

I worked at Giant Eagle part-time for more than a year

ProsSatisfactory, training, time off policies were great, as well as the scheduled raised. I never was out of the loop, because everyone here was very helpful.

ConsWorking around a second job. It was very difficult to get my schedule when it was needed, causing a lot of problems with my second job,

Advice to Senior Managementit's very hard to get supervisors to work with another job schedule.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great job and built my career there

Business Analyst (Former Employee)
Pittsburgh, PA (US)

I worked at Giant Eagle full-time for more than 5 years

Pros- Recognizes talent and promotes from within
- Great work/life balance; ability to work from home when needed
- Never boring; always challenging; great co-workers

Cons- Pay was low; when I left, I was shocked at how low I was paid; benefits were good though
- Nepotism was a problem when i started in corporate
- Issues with expectations, especially around budgeting; layoff seasons were too often and I saw a lot of good people let go

Advice to Senior Management- Plan better for staffing; and this goes for the corporate offices; do not over hire then, when times get tough, let good people go; plan for tomorrow
- Review pay against others in the area better; worked as a business analyst for 5 years and was priced well below market

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Loved this job!

Cashier (Former Employee)
Niles, OH (US)

I worked at Giant Eagle part-time for more than 3 years

ProsFlexible hours, extra pay for holidays, good co-workers, nice management

ConsNot many full time positions available.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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fun job to have

Anonymous Employee (Current Employee)

I have been working at Giant Eagle

Prosgood employees
good managers
good team leaders

Consi dont have any cons

Yes, I would recommend this company to a friend

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Good company, but personnel can ruin your experience

Assistant Prepared Foods Team Leader (Current Employee)
Columbus, OH (US)

I have been working at Giant Eagle full-time for more than 3 years

ProsVery flexible with their hours. Decent pay, and good benefits for grocery chain. Offer a lot of resources through Human Resources that many people don't take advantage of.

ConsYour experience can be ruined by upper management. They can hold grudges and undermine your leaders, which results in low morale. This might not affect you as a team member, but it can permeate through the department.

Advice to Senior ManagementKeep it professional. Don't let personal bias cloud judgement. Stand behind your leaders, or you will foster an environment of entitlement.

Yes, I would recommend this company to a friend

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It has been fun working here

Meat Wrapper (Current Employee)
Pittsburgh, PA (US)

I have been working at Giant Eagle part-time for more than 5 years

ProsLaid back enviroment to work in
Different kinds of training

ConsManagement sometimes expects a lot out of you
Getting more strict

Yes, I would recommend this company to a friend

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A great company to work for

Eagle's Nest Attendant (Current Employee)
Westlake, OH (US)

I have been working at Giant Eagle part-time for more than 5 years

ProsI have worked for the company for almost 7 years as a part-time employee in the Eagle's Nest. We have great management in our department and other departments as well. Pay raises are part of the union benefits. Even as a part-time employee you get paid time off as well as paid vacations.

ConsYou are a part of the union, whether it is your decision or not. The union sucks a lot of money out of your weekly paycheck. Discipline can not occur in most departments and there are a lot of employees that slack off or do not follow policies.

Advice to Senior ManagementManagers should check in on ALL departments every once and a while. I have never met any management above my store manager, which I understand that it is a very large company, but the regional manager or anyone on that level have never approached our department.

Yes, I would recommend this company to a friend

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It is OK

Anonymous Employee (Current Employee)

I have been working at Giant Eagle full-time for less than a year

ProsGood Benefits and training programs.

ConsPoor Work/Life balance for the pay.

Advice to Senior ManagementPay more or at least be honest about "required hours."

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Giant Eagle is a great place to work if you want health insurance.

Cash Office and Customer Service Desk (Former Employee)

I worked at Giant Eagle part-time for more than a year

ProsThey offer good insurance plans for anyone who works at least 20 hrs. per week for a year.

ConsThe cooperate atmosphere can by trying at times because there is a set of strict rules that must be followed and the rules are not tailored to each store. Customer needs and expectations at a store in Pittsburgh may be a lot different than their needs and expectations in a small town. There is no leeway and that can lead to having very frustrated customers.

Advice to Senior ManagementThere should better training on how to know what rules to strictly adhere to and which ones can be more flexible. Just because a customer has shopped there for 15 years and wants to return a product with no receipt, you let that customer, and when it is a newer customer you don't. Rules should be the same across the board or not even exist to help the workers know what is acceptable and what isn't.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Giant Eagle reviews and ratings - including employee satisfaction and approval ratings for Giant Eagle CEO Laura Shapira Karet . All 261 reviews are posted anonymously by Giant Eagle employees.