GoDaddy

www.godaddy.com

GoDaddy Reviews

Updated 28 January 2015
Updated 28 January 2015
324 Reviews
3.1
324 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
GoDaddy CEO Blake Irving
Blake Irving
134 Ratings

Review Highlights

Pros
  • Great Benefits (Although it will take you at least 90 days to get them) (in 31 reviews)

  • Good hourly base pay, good benefits if you're single (in 23 reviews)


Cons
  • Transitioning from the call center to corporate is extremely difficult to do (in 24 reviews)

  • They spend an inordinate amount of time on HR processes and studies only to throw much of the data away; again perception (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome Company, Hated Phones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support and Sales Representative in Cedar Rapids, IA (US)
    Former Employee - Technical Support and Sales Representative in Cedar Rapids, IA (US)

    I worked at GoDaddy full-time (less than a year)

    Pros

    BENEFITS
    Pay for the type of job
    Management is Great

    Cons

    It's a phone job
    Customers can be grouchy

    Advice to ManagementAdvice

    Keep on keeping on

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not perfect but overall a great tech company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Engineer in Cedar Rapids, IA (US)
    Current Employee - Principal Engineer in Cedar Rapids, IA (US)

    I have been working at GoDaddy full-time (more than 5 years)

    Pros

    There's a lot of great opportunity for advancement here, especially if you're a "GoGetter." I also think it's a great opportunity to learn a lot of really deep technical expertise at a very large software company. The benefits are good overall but appear to have been declining, or perhaps just changing, in the recent years. Most importantly, I think the vision is awesome and I really truly believe that we are poised to change the world in favor of small business.

    Cons

    GoDaddy is SUPER fast-paced. Depending on your personality, this may be a good or bad thing.

    Advice to ManagementAdvice

    Middle-level managers would benefit from more management training.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GoDaddy

    Pros

    Personal development, great culture. GoDaddy gives you the opportunity to try multiple different directions, and figure out "what you want to be when you grow up".

    Cons

    Upper management has lost site of what Dr. Parsons was trying to do with the company. They no longer look to promote from with-in, and force you to go elsewhere once you are ready to take the next step in your career.

    Advice to ManagementAdvice

    Don't lose sight of what got you where you are...

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Classic Case of Over Promising, Under Delivering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales and Support in Cedar Rapids, IA (US)
    Former Employee - Customer Sales and Support in Cedar Rapids, IA (US)

    I worked at GoDaddy full-time (more than a year)

    Pros

    Health/401K Benefits are great and hard to beat. They offer subsidized meals for employees--good food options for $2. Tons of training available if you have the availability to fit it into your schedule. Good Employee Assistance Programs--therapy, childcare discounts, etc.

    Cons

    They want you think that GoDaddy is awesome but it's really high stress. They OWN you. They can put you on a set shift (Tuesday-Saturday from 8-5) and then change you to a COMPLETELY new shift (Sunday-Thursday from 3pm-12pm) with one week's noticet. If you don't like it, then you are suggested to find a new job.

    Your work environment is a low wall cubicle where you sit for 8+ hours a day with an uncomfortable headset on. They like to pretend like it's not a call center...but it's a call center. The leadership is unqualified and doesn't get things accomplished. They promise one-on-one's for employee well-being and performance initiatives but it doesn't happen unless you are in trouble. NOT FLEXIBLE AT ALL! Yes, you get 4 weeks of vacation but you work all holidays if they fall on your schedule and only one person per team of 20 can have a day off at a time. Therefore, if you have a vacation coming up, you need to get it approved at least 8 months in advance and even then there is no guarentee that it will be awarded to you. Most schedules require working a Saturday or a Sunday or 2nd/3rd shift--good luck trying to get off of that by the way and don't you dare believe them when they say you will move off it eventually. Shift bids are based on metrics so if you are consistently good but don't have a great bonus period, you won't get to move.

    Despite what the company wants you to think, GoDaddy's customers SUCK. They are rude and clueless and the worst part is that when someone starts calling you names OVER and OVER again, you can't hang up on them. Supervisors always say that if you feel threatened or are uncomfortable being on the phone that you can always give the call to them but when it comes down to it, they won't take it. Instead you get to be verbally abused by at least 20% of your customers for the day and then punished if you need to take an unscheduled break so you don't freak out on them. Speaking of breaks, you get 3. 2 15 minute breaks and 1 30 minute lunch break. You also have a team meeting every day that lasts for 10-20 minutes. All of your time off the phone is tracked and if your phone availability drops below 82% (which is very easy to do) then you lose your bonus.

    By the way, GoDaddy's e-mail fails......A LOT. So when there are e-mail outages, you get to take calls from people upset that they cannot conduct business. Good luck selling anything on those days....but just so you know, you're still expected to.

    Advice to ManagementAdvice

    Fire everyone in upper management in Cedar Rapids and start over.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Use to be good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Sales and Service Consultant in Scottsdale, AZ (US)
    Former Employee - Internet Sales and Service Consultant in Scottsdale, AZ (US)

    I worked at GoDaddy full-time (more than a year)

    Pros

    Training, Supervisors, Benefits, Commissions, co-workers

    Cons

    Favoritism, no room to grow or move, no opportunity to get a raise, customers are terrible, bad policies.

    Advice to ManagementAdvice

    Get back to the basics that made GoDaddy a great company to work for and to work with back in the good old days.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Gone downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Support-SSL/HE in Tempe, AZ (US)
    Current Employee - Sales and Support-SSL/HE in Tempe, AZ (US)

    I have been working at GoDaddy full-time (more than 5 years)

    Pros

    You get a good healthcare plan and 401k

    Cons

    Job has no work/life balance in SSL/HE due to shift bid
    Insane sales pressure
    Customers are not savvy enough to use our products and consistently sold the wrong things
    Customers will be demeaning, abusive, and rude and you can't defend yourself
    Bonus pay has been reduced year in and year out in my dept.
    Upper management doesn't care about that at all
    New tools have made doing the job harder

    Advice to ManagementAdvice

    Just stop trying to pretend you can make a good living here.
    Stop pretending every product GoDaddy makes is flawless and customers need everything we make

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    The good and the bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - C3 Development in Phoenix, AZ (US)
    Current Employee - C3 Development in Phoenix, AZ (US)

    I have been working at GoDaddy

    Pros

    The holiday party is amazing, and there are many opportunities for management to show appreciation to employees. The company is very philanthropic, and the products are pretty good. Time off is good and benefits are very generous.

    Cons

    The management moves very slowly with things, and sometimes makes unrealistic promises that the underlings are then forced to comply with, even if it is physically and emotionally demanding. There are many people in roles that they are not suited or prepared for, and it makes everyone else's job much harder.

    Advice to ManagementAdvice

    Please pay attention to the work experience of all employees, not just high-level ones or customer-facing ones. Get rid of people who are not doing their job/performing so that the rest of us can move up and get stuff done.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    The web we have weaved

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Scottsdale, AZ (US)
    Current Employee - Network Engineer in Scottsdale, AZ (US)

    I have been working at GoDaddy

    Pros

    Decent salary if you come from outside the company
    Benefits are decent
    Bonus is decent
    Vacation is approved by manager, not accrued

    Cons

    Salary is unfair if transferring from internal
    Benefits seem to be on the decline
    Very stressful

    Advice to ManagementAdvice

    Get a clue to the happiness of your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 3 people found this helpful  

    I've been there for over four years and it just keeps getting better. GoDaddy has given me so many opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GoDaddy

    Pros

    GoDaddy has given me career changing opportunities to grow and develop. It's still small enough where you can actually make an impact on the company and reap the rewards of doing so. Now is the perfect time to get in. The benefits and perks are ridiculously amazing: flexible time off (aka unlimited), their holiday party (last 2 years - Pitbull, Snoop Dogg, Ke$sha), their health benefits, the peddle go karts, the slide.....there is definitely no shortage of fun.

    Cons

    There is definitely not room for people that are not strong performers. Everyone is really passionate about what they're doing, and they work really hard.

    Recommends
    Positive Outlook
    Approves of CEO

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