Guitar Center

  www.guitarcenter.com
  www.guitarcenter.com

Guitar Center Reviews

Updated 12 December 2014
Updated 12 December 2014
360 Reviews
2.9
360 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Guitar Center CEO Darrell Webb
Darrell Webb
5 Ratings

Review Highlights

Pros
  • Great discounts on gear, awesome connections to be made, and a new focus on the employee (in 33 reviews)

  • Above all, the employee discount; especially when you can start getting things off of GAIN (in 41 reviews)


Cons
  • It's minimum wage DRAWED against your commission(Fading) (in 29 reviews)

  • Very high turnover rate for salesmen and constant micro-managing by upper management (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Oklahoma City, OK (US)
    Current Employee - Department Manager in Oklahoma City, OK (US)

    I have been working at Guitar Center full-time

    Pros

    Fun environment, music, awesome coworkers

    Cons

    subpar pay, corporate demands don't line up with employees abilities.

    Advice to ManagementAdvice

    Pay your sales people a more fair price!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great company for active musicians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Drum Sales in Jackson, MS (US)
    Former Employee - Drum Sales in Jackson, MS (US)

    I worked at Guitar Center

    Pros

    Great for anyone that loves playing music.
    Access and discounts to top of the line instruments and equipment.
    Opportunities for local musicians to network with other musicians

    Cons

    Only certain departments sell enough products to meet quota on a regular basis.
    Cannot sell items outside of your department, even if you created the sell.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Don't expect a living wage until you're in upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Training Manager in New York, NY (US)
    Current Employee - Sales Training Manager in New York, NY (US)

    I have been working at Guitar Center full-time (more than 3 years)

    Pros

    Discounts are great and you make awesome connections in the music industry. Health benefits and vacation time are available for full time employees, a few paid holidays. There's always room to move if you chose too but you also might be stuck waiting for a long time.

    Cons

    Very hard to make a living wage with the commission structure. Assistant managers end up having to do a lot of admin work that keeps them off of the floor. Sales Managers essentially run the store while Store Managers are constantly bogged down on calls. Can be a stressful environment. The company has had 3 CEOs in 3 years which doesn't bode well either.

    Advice to ManagementAdvice

    Remember that your sales team are on the front lines everyday. Pay them what they're worth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    No room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Guitar Center

    Pros

    You get to play with all the new gear

    Cons

    Job goes no where, management considers you expendable and easily replaced

    Advice to ManagementAdvice

    Make an effort to keep your most valuable assets--your employees who interface daily with your customers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great place to work if you love the musical world.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Guitar Center full-time

    Pros

    Getting to try out the new gear first!
    Management was great and always trying to push you for more
    Getting to talk to customers about gear and what they are looking for.
    Working with other stores to find the right gear for the right customer.

    Cons

    The company is going through a restructure process, this was good for the company and needed to be done. However it has caused some ripples and bad feelings through some of the staff.

    Advice to ManagementAdvice

    Sort out the restructure sooner rather than later.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great

    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Guitar Center full-time (more than 10 years)

    Pros

    Great company, Good Salary, Great Benefits, Good People,

    Cons

    None, Continue Training, Service Advantage, Growth Opportunity,

    Advice to ManagementAdvice

    Continue to have training for staff

    Positive Outlook
  8.  

    A large learning curve; huge return on investment of time and energy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Sacramento, CA (US)
    Current Employee - Assistant Manager in Sacramento, CA (US)

    I have been working at Guitar Center full-time (more than 3 years)

    Pros

    great clients, employees, and music all day.

    Cons

    Its management and payroll system is constantly changing.

    Advice to ManagementAdvice

    Pull more feed from your employees.

    Recommends
    Positive Outlook
  9.  

    Awesome company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Guitar Center

    Pros

    Great work enviroment, and atmosphere!

    Cons

    Just the pay scale for me.

    Advice to ManagementAdvice

    keep up the good work.

    Recommends
    Approves of CEO
  10.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Guitar Center full-time (more than 8 years)

    Pros

    Get to work with great people and have a lot of fun. The discount is great and being able to talk about gear is awesome.

    Cons

    A whole lot of work, not enough pay. The job gets exhausting after a while.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    If it paid enough, it would be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Lynnwood, WA (US)
    Current Employee - Sales Associate in Lynnwood, WA (US)

    I have been working at Guitar Center part-time (less than an year)

    Pros

    Cool environment, great discounts, fun customers

    Cons

    not enough commission to pay for a sales pro, Petty issues get blown up. tenured associates try to run over the new ones, high turnover rates, lots of management turnover.

    Advice to ManagementAdvice

    Share more of the pie with the guys that do the work on the sales floor. We will repay with loyalty and better work!

    Recommends
    Positive Outlook
    No opinion of CEO

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