Guitar Center

  www.guitarcenter.com
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Guitar Center Reviews

Updated 19 August 2014
Updated 19 August 2014
324 Reviews

2.8
324 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mike Pratt
74 Ratings

Review Highlights

Pros
  • Great discounts on gear, awesome connections to be made, and a new focus on the employee (in 30 reviews)

  • Above all, the employee discount; especially when you can start getting things off of GAIN (in 36 reviews)


Cons
  • It's minimum wage DRAWED against your commission(Fading) (in 27 reviews)

  • The upper management is beholden to Bain Capital Partners (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice people, awesome employee discount, most people are musicians, moderately interesting work

    Cons

    Poor benefits, some incompetent employees. Company feels top heavy with poor communication to lower level employees on company strategy and direction. Poor employee morale.

    Neutral Outlook
    No opinion of CEO
  2.  

    Easygoing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Easy and laid back company.

    Cons

    Most of the management is indecisive,

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Amazing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Amazing culture and attitude about music.

    Cons

    High sales goals, but I was in drums. So that explains that.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Working at Guitar Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Associate  in  Tallahassee, FL (US)
    Former Employee - Operations Associate in Tallahassee, FL (US)

    Pros

    You get a feel for different people working in the music industry because they are often customers of Guitar Center.

    Cons

    The focus is on increasing sales, and the music gets lost in the mix.

    Advice to ManagementAdvice

    Keep the love of music at the center and your business will flourish with happier employees and customers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    You get back what you put in, direct supervisor allowing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Westlake Village, Los Angeles, CA (US)
    Current Employee - Anonymous Employee in Westlake Village, Los Angeles, CA (US)

    Pros

    It's a music-related gig, you may get your next job from a connection here if you aren't interested in continuing and good employees are afforded the opportunity to move around the country and still have a job. Health insurance isn't bad, but time off does get weird depending on where you work and your supervisor

    Cons

    There isn't the tremendous earning potential that there used to be. The company seems to have a bit of an identity crisis on what it wants to be sometimes. The retail/web crossover selling is one of the company's growing pains, which is hard for the people in the middle of it all right now.

    Advice to ManagementAdvice

    Figure out what the modern GC is going to be and just do it. No other retailer does the monster-truck radio ads anymore and only discount houses do a sale every month - get with the times and just stop it. It'll hurt at first, but ultimately it is better for the health of the company.

    Recommends
    Approves of CEO
  7.  

    Guitar Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Assistant Manager  in  Northridge, CA (US)
    Current Employee - Sales and Assistant Manager in Northridge, CA (US)

    Pros

    Awesome People, Great Commission, room for growth

    Cons

    Corporate policies, not always by the book, you can get fired for no reason.

    Advice to ManagementAdvice

    what can i say?

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    Pros

    Great discount, time off for touring musicians, ability to move up within the company

    Cons

    Minimum wage and commissions are being taken away, management tends to have double standards, high pressure to sell even when most of the time is spent doing hard labor like stocking and merchandising, management plays favorites with high sellers

    Advice to ManagementAdvice

    Treat all employees equally. Pay better. Some employees do most of the merchandising and stocking while the others are selling, these employees need recognition for keeping the store looking ace at all times, and not being punished for writing low numbers.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Good Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Hollywood, CA (US)
    Former Employee - Sales Associate in Hollywood, CA (US)

    Pros

    Get to play with gear

    Cons

    Not enough Money although the plug ins are cool

    Advice to ManagementAdvice

    Love your employees

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good for musicians that have a pre-existing source of income.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guitar Center Sales Associate  in  Indianapolis, IN (US)
    Current Employee - Guitar Center Sales Associate in Indianapolis, IN (US)

    Pros

    Good friends. Nothing else.

    Cons

    Bosses do not know a single thing about music. Also, you see a lot of people kiss-ass to get into management. I'll just stay where I am.

    Advice to ManagementAdvice

    Um?

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    VP Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Marketing  in  Westlake Village, Los Angeles, CA (US)
    Current Employee - Vice President Marketing in Westlake Village, Los Angeles, CA (US)

    Pros

    Guitar Center has built a well known Brand. If you are into the Music Industry you will get good exposure at the industry level

    Cons

    Getting killed by Amazon and online music retailers who better understand the space. Organization is managed day to day instead of for long term health. The current retail strategy of constant expansion has limits. Look at what has happened to Best Buy and other retails who begin to cannibalize their own markets.

    Advice to ManagementAdvice

    The model is broken and Guitar Center will fail in the long run unless they embrace change. They are turning into a Best Buy, where people try a product before they buy it on Amazon. Stop advertising huge sales where 90% of the products are not subject to the sale terms, you will just upset your potential customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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