H&M

  www.hm.com
  www.hm.com

H&M Reviews

Updated 24 November 2014
Updated 24 November 2014
640 Reviews
3.4
640 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
265 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 65 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 42 reviews)


Cons
  • Trying to Run a H&M the size of 1/2 a Macy's on the budgeted hours of a Journeys shoe store (in 57 reviews)

  • Poor work life balance (never a set or consistent schedule) (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    working with H&M is like a dream come true

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser in New Delhi
    Former Employee - Merchandiser in New Delhi

    I worked at H&M full-time (more than an year)

    Pros

    you are fully independent.
    you get the opportunities to present in front of suppliers and clients.
    work culture is nice, very little politics.
    you get sat's off, with absolutely no pressure.

    Cons

    please dont join if you are scared of targets

    Advice to ManagementAdvice

    keep going !!!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser in Delhi
    Former Employee - Merchandiser in Delhi

    I worked at H&M full-time (more than 5 years)

    Pros

    Lots of technical thing can be learnt.

    Cons

    organization is very flat & hence less chances to get promoted.

    Neutral Outlook
    No opinion of CEO
  3.  

    Good Company, Incompetent higher management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Merchandiser in Bangalore
    Current Employee - Merchandiser in Bangalore

    I have been working at H&M

    Pros

    Values
    Flexibility
    Learning
    Strong internal methods and systems
    Ethical
    Employee friendly policies and exposure to an international work culture.
    Flexible timing options

    Cons

    Non-transparent management.
    Manipulative and incompetent HR staff. Sometimes the HR is so unprofessional that you start wondering if this is even a company to start with!
    Absence of a clear development plan for employees.
    Salary discussions are usually a monologue.
    Inconsistent reviews and no clear expectations to employees.
    Blame game and politics. Growth is based on everything else but performance.

    Advice to ManagementAdvice

    Hire sensible HR managers who don't try to manipulate employees with their unprofessional talks. Bring a "people strategy" to the organisation and try to retain the good employees. Create a trust-based atmosphere by following company values -(these are totally absent from the company at the time this review is written) Make salary discussions a logical dialogue, rather than a dogma. Managers should start caring a little more about all this.

    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor
    Current Employee - Department Supervisor

    I have been working at H&M full-time (more than an year)

    Pros

    This place is an amazing place to work, a great example of a company who really knows the importance of its employees and does everything they can to ensure the employees' happiness. Amazing starting pay and room for growth every month depending on the person.

    Cons

    fast pace so not the ideal place for someone who doesnt like to work

    Positive Outlook
    Approves of CEO
  6.  

    Challenging, but very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Seattle, WA (US)
    Current Employee - Department Manager in Seattle, WA (US)

    I have been working at H&M full-time (more than an year)

    Pros

    Great work environment, friendly co-workers, opportunity to grow in the company, sustainable company, and a great set of core values that drives business.

    Cons

    Training is non existent, there is no set level of organization past store level at all times it feels like we're flying by the seat of our pants. Unrealistic standards, and poor use of resources throughout the year, very, very, very poor planners. Always last munition everything from the top of the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    It is a fun exciting workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at H&M full-time (more than 3 years)

    Pros

    There is friendly team, and flexible hours

    Cons

    It takes a very long time grow in the compnay

    Advice to ManagementAdvice

    be understanding of employees' needs

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    It's fair if you are looking for a steady job with reasonable amount of cash for a college students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in New York, NY (US)
    Current Employee - Part-time Sales Advisor in New York, NY (US)

    I have been working at H&M part-time (more than an year)

    Pros

    1. People "Your in a melting pot, and you meet cool people.
    2. Discount "25% off"
    3. Flexible Schedule "At least in the store ion 18st 5th Avenue Store 098

    Cons

    1. Management sucks!
    2. DONT HIRE EXTERNAL FOR MANAGEMENT POSITIONS!

    Advice to ManagementAdvice

    management needs to go back to college to learn about the ethics in the work place. Many of these managers believes because they hold a certain label they can bypass these work ethics.

    P.S Upper Management don't hire externals if they don't have any previous management skills. I know plenty that are external, and let me tell you "that you are waisting your money investing in these bafoons. Seriously they don't know a damn thing they are doing!

    Recommend: first hire within the company more than likely they are able to operate the store much better than those bafoons.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great First Retail Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Advisor in New York, NY (US)
    Current Employee - Part Time Sales Advisor in New York, NY (US)

    I have been working at H&M part-time (less than an year)

    Pros

    Well, it's just the fact that I had the privilege of being hired to actually open a store. The people they hired along with me were friendly and willing to work as a team to achieve the same goal. The atmosphere is chill, and there's always something new coming tot he store that you can't wait to get your hands on.
    Also, growth within the company depends on how much you work for it. Don't expect promotions to come knocking on your door if you don't show initiative.

    Cons

    Very fast paced, tourist area stores are hit hard, better to be at least bilingual.
    Don't work here everyday that you're not at school, it won't work out well for you.

    Advice to ManagementAdvice

    I only work on a certain floor, but managers and supervisors should try to be on the floor for a majority of their shifts. When you need one, you usually need to call for them on the walkie for them to come down.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser in Melbourne (Australia)
    Current Employee - Merchandiser in Melbourne (Australia)

    I have been working at H&M as a contractor (less than an year)

    Pros

    It is quite good company with a friendly team and so many benefits like free fruit and drinks.

    Cons

    The job need u to work very quickly and have to wake up so early that means you don't have much time in the morning

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    I love this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Coach in Chicago, IL (US)
    Current Employee - Team Coach in Chicago, IL (US)

    I have been working at H&M full-time (more than 5 years)

    Pros

    The people, the wages are higher than most other retail companies, and the values that the company follows.

    Cons

    Fast paced can be hectic at times.

    Advice to ManagementAdvice

    Don't play favorites.

    Recommends
    Positive Outlook
    Approves of CEO

Work at H&M? Share Your Experiences

H&M

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.