H&M
3.3 of 5 479 reviews
www.hm.com Stockholm, Sweden 1000 to 5000 Employees

H&M Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.3 479 reviews

                             

85% Approve of the CEO

H&M Managing Director & CEO Karl-Johan Persson

Karl-Johan Persson

(200 ratings)

67% of employees recommend this company to a friend
479 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "I've worked in retail for years, so when I made the jump to working at H&M"
    in 53 reviews
  • "Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace"
    in 31 reviews
Cons:
  • "did not enjoy my environment overall and was very sad because I love H&M"
    in 53 reviews
  • "It is a fast paced environment which means long hours on your feet"
    in 18 reviews
  • Show more review highlights

Reviews

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working with H&M is like a dream come true

Merchandiser (Former Employee)
New Delhi

I worked at H&M full-time for more than a year

Prosyou are fully independent.
you get the opportunities to present in front of suppliers and clients.
work culture is nice, very little politics.
you get sat's off, with absolutely no pressure.

Consplease dont join if you are scared of targets

Advice to Senior Managementkeep going !!!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Interview

Merchandiser (Former Employee)
Delhi

I worked at H&M full-time for more than 5 years

ProsLots of technical thing can be learnt.

Consorganization is very flat & hence less chances to get promoted.

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Good Company, Incompetent higher management

Merchandiser (Current Employee)
Bangalore

I have been working at H&M

ProsValues
Flexibility
Learning
Strong internal methods and systems
Ethical
Employee friendly policies and exposure to an international work culture.
Flexible timing options

ConsNon-transparent management.
Manipulative and incompetent HR staff. Sometimes the HR is so unprofessional that you start wondering if this is even a company to start with!
Absence of a clear development plan for employees.
Salary discussions are usually a monologue.
Inconsistent reviews and no clear expectations to employees.
Blame game and politics. Growth is based on everything else but performance.

Advice to Senior ManagementHire sensible HR managers who don't try to manipulate employees with their unprofessional talks. Bring a "people strategy" to the organisation and try to retain the good employees. Create a trust-based atmosphere by following company values -(these are totally absent from the company at the time this review is written) Make salary discussions a logical dialogue, rather than a dogma. Managers should start caring a little more about all this.

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Love working for H&M

Anonymous Employee (Former Employee)

I worked at H&M

ProsSuper supportive, collaborative, open environment, strong corporate values, opportunity to move up and around. Always felt like I could talk to management-- good introduction to retail, and a great environment to learn in.

ConsThere were no real cons!

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Better than other retail jobs, but still a lot of work.

Part-time Sales Advisor (Former Employee)

I worked at H&M part-time for more than a year

ProsThe people on staff have a unique personality and are hard working.
The pay is better than other retail jobs.
Fast pace to keep you busy.
Suggestions you make as a part timer are heard and recognized.
Learning new tasks toward a promotion are encouraged and also can be fun.

ConsManagement is usually never on the same page which can be frustrating.
Moving up depends on a lot of variables which can also be frustrating.
As a PT, hours depend on how the store is doing each week which means less hours per week for you.
The """efficiency model""" can sometimes conflict with providing customer service which makes the store as a whole look bad.

Advice to Senior ManagementHelp enforce your staff's suggestions with improving the store. Be the leaders and store can improve.

Yes, I would recommend this company to a friend

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Amazing

Part-time Sales Advisor (Former Employee)
New York, NY (US)

I worked at H&M part-time for less than a year

ProsGreat opportunity to move up in the company with hard work.

ConsManagement staff is never on the same page when it comes to setting a example for associates to follow after.

Yes, I would recommend this company to a friend

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Store Manager

Anonymous Employee (Former Employee)

I worked at H&M

ProsGreat advancement opportunities and benefits.

ConsQuality of life will be sacrificed for business need.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Not Horrible for Retail

Part-time Sales Advisor (Former Employee)

I worked at H&M full-time for more than a year

Prosyou can pretty much wear whatever you want, clean working environment, good values

Consbad compensation for effort, little to no choice in scheduling, management doesn't listen to concerns

Advice to Senior Managementlisten to your employees

Yes, I would recommend this company to a friend

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Overall great environment but I missed an opportunity to grow

Part-time Sales Advisor (Former Employee)
Barcelona (Spain)

I worked at H&M part-time for less than a year

ProsHow you are treated by bosses and co-works. Very good environment.

ConsLow salaries, but maybe higher than other retail chains.

Advice to Senior ManagementGive employees more chances to grow up. While I was working there I felt I had SO many potential but my bosses were not using it or giving me any opportunity. My contract ended and it was not renewed and I feel I could grow so much in the company but it did not happen.

Yes, I would recommend this company to a friend

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The Sky is the Limit

Anonymous Employee (Current Employee)

I have been working at H&M full-time

ProsBenefits, they believe in people

ConsNot the most tech savvy

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at H&M reviews and ratings - including employee satisfaction and approval ratings for H&M CEO Karl-Johan Persson. All 479 reviews are posted anonymously by H&M employees.