H&M Reviews

Updated 30 September 2014
Updated 30 September 2014
599 Reviews
3.5
599 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
250 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 62 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 40 reviews)


Cons
  • Trying to Run a H&M the size of 1/2 a Macy's on the budgeted hours of a Journeys shoe store (in 57 reviews)

  • It is a fast paced environment which means long hours on your feet (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    working with H&M is like a dream come true

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser  in  New Delhi
    Former Employee - Merchandiser in New Delhi

    I worked at H&M full-time for more than a year

    Pros

    you are fully independent.
    you get the opportunities to present in front of suppliers and clients.
    work culture is nice, very little politics.
    you get sat's off, with absolutely no pressure.

    Cons

    please dont join if you are scared of targets

    Advice to ManagementAdvice

    keep going !!!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser  in  Delhi
    Former Employee - Merchandiser in Delhi

    I worked at H&M full-time for more than 5 years

    Pros

    Lots of technical thing can be learnt.

    Cons

    organization is very flat & hence less chances to get promoted.

    Neutral Outlook
    No opinion of CEO
  3.  

    Good Company, Incompetent higher management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Merchandiser  in  Bangalore
    Current Employee - Merchandiser in Bangalore

    I have been working at H&M

    Pros

    Values
    Flexibility
    Learning
    Strong internal methods and systems
    Ethical
    Employee friendly policies and exposure to an international work culture.
    Flexible timing options

    Cons

    Non-transparent management.
    Manipulative and incompetent HR staff. Sometimes the HR is so unprofessional that you start wondering if this is even a company to start with!
    Absence of a clear development plan for employees.
    Salary discussions are usually a monologue.
    Inconsistent reviews and no clear expectations to employees.
    Blame game and politics. Growth is based on everything else but performance.

    Advice to ManagementAdvice

    Hire sensible HR managers who don't try to manipulate employees with their unprofessional talks. Bring a "people strategy" to the organisation and try to retain the good employees. Create a trust-based atmosphere by following company values -(these are totally absent from the company at the time this review is written) Make salary discussions a logical dialogue, rather than a dogma. Managers should start caring a little more about all this.

    Approves of CEO
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  5.  

    great company to work in if you have the ambition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Manager  in  Hong Kong (Hong Kong)
    Former Employee - Floor Manager in Hong Kong (Hong Kong)

    I worked at H&M full-time for more than a year

    Pros

    great training and fantastic opportunity within the company

    Cons

    hectic working environment especially in-store. Constantly lack of manpower.

    Advice to ManagementAdvice

    Its best to have more staff at the cash point so we will not lose customers due to long queue. If the store gets too messy, it drives away sales too.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great pay i love it

    Current Employee - Sales Associate  in  New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at H&M part-time for more than a year

    Pros

    people are friendly, the pay was good. the coworkers are the reason why i enjoyed the job more

    Cons

    The customers were rude and demanding,

  7.  

    Loved

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Orlando, FL (US)
    Former Employee - Retail Sales Associate in Orlando, FL (US)

    I worked at H&M full-time for more than a year

    Pros

    Great pay, Awesome clothes

    Cons

    sometime the customers are rude

    Advice to ManagementAdvice

    n/a

    Recommends
    Approves of CEO
  8.  

    Department Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor  in  Las Vegas, NV (US)
    Current Employee - Department Supervisor in Las Vegas, NV (US)

    I have been working at H&M full-time for more than 3 years

    Pros

    Great Flexibility, amazing Sales Advisors, Benefits can't be beat.

    Cons

    Alot of times we(management) and district don't celebrate our success all we focus on are our failures and opportunities

    Advice to ManagementAdvice

    Really build up your team. We are super loyal but we like to know we are doing a good job

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Fast-paced, good for experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  San Diego, CA (US)
    Current Employee - Sales Associate in San Diego, CA (US)

    I have been working at H&M part-time for less than a year

    Pros

    Good customer service experienece/retail
    Relaxed policies
    Encourages individualism
    Great starting pay
    Pays garment workers fair wages

    Cons

    Disorganized
    Not enough employees on the floor
    Not a lot of hours unless full time

    Advice to ManagementAdvice

    Be more consistent and organized

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor - Full Time  in  Phila, PA (US)
    Current Employee - Sales Advisor - Full Time in Phila, PA (US)

    I have been working at H&M full-time for more than a year

    Pros

    Given a lot of opportunity to grow within the company.

    Cons

    Too much is going on at one time which can be frustrating

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Very efficient workplace, pays great, everyday is different but manageable if you know what you're doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor  in  New York, NY (US)
    Current Employee - Part-time Sales Advisor in New York, NY (US)

    I have been working at H&M part-time for less than a year

    Pros

    Really fun, friendly coworkers, 25% discount, good benefits

    Cons

    clocking in a minute late is still considered late so lateness is a serious thing! please be sure to be responsible and on time and try your best to come to work a little earlier (by like 5-10 minutes) so you have time to clock yourself without rushing, it can get stressful on weekends to close and clean the store so prepare for that

    Recommends
    Positive Outlook
    Approves of CEO

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