H&M Reviews

Updated 28 August 2014
Updated 28 August 2014
571 Reviews

3.4
571 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
243 Ratings

Review Highlights

Pros
  • H&M was willing to work with my school schedule and kept it consistent for the most part (in 58 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 37 reviews)


Cons
  • did not enjoy my environment overall and was very sad because I love H&M (in 53 reviews)

  • It is a fast paced environment which means long hours on your feet (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor  in  Richmond, VA (US)
    Current Employee - Sales Advisor in Richmond, VA (US)

    I have been working at H&M part-time for more than 3 years

    Pros

    Easy Job
    Good Schedule
    Easy to Move up if you want
    Its okay for college students
    Hours

    Cons

    Work Balance
    Short Staff
    Rude customers
    Late nights
    Dirty Store

    Advice to ManagementAdvice

    More people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Mixed Feelings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor  in  Brooklyn, NY (US)
    Former Employee - Sales Advisor in Brooklyn, NY (US)

    I worked at H&M part-time for more than a year

    Pros

    Great Pay, Discounts, Room For Opportunities & Growth.

    Cons

    Working For a Union Store Meant Having To Go About Business Needs. Being a Part-Time Employee & a College Student Meant Nothing Because Business Needs Came First. I Could Have a School Schedule & They Would Still Give Me Days I'm In School & Then Write You Up Because No One Was Able To Take The Shift Which Lead You To Call Out. Favoritism Was Key. Store Management Were Very Lazy & M.I.A. During The Stores Rush.

    Advice to ManagementAdvice

    Stop Being Lazy, Focus On The Needs Of Your Employees, Talk To Your Employees As Mature, Educated Adults Instead Of Being Disrespectful, Be More Organized With Plans.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A very relaxed atmosphere to work in. A very open-minded and young company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant  in  Sint-Truiden (Belgium)
    Former Employee - Sales Assistant in Sint-Truiden (Belgium)

    I worked at H&M as an intern for less than a year

    Pros

    Social contact with customers is worth the effort you put into the work.
    Very good stimulation of young employees

    Cons

    Work became a routine , no variation in tasks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Pretty good. :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Alexandria, VA (US)
    Current Employee - Sales Associate in Alexandria, VA (US)

    I have been working at H&M part-time for more than a year

    Pros

    Benefits are beyond great! Pay is outrageously good. Pretty good hours; for part time.

    Cons

    Different opinions all in one, different cultures leading to disagreements. Management.

    Advice to ManagementAdvice

    Get it togetha!!

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    great time here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor
    Current Employee - Part-time Sales Advisor

    I have been working at H&M part-time for less than a year

    Pros

    great pay starting out especially as a teenager. okay discounts.

    Cons

    its retail so it gets a little crazy sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    One of the best places to achieve a retail career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at H&M part-time for more than a year

    Pros

    H&M is a great place to have a career in, more so directed to the company as a whole. Although I never needed their support, H&M does have a union and they make sure you understand your rights. Honestly I have been here for more then a year and never needed them but its a great benefit. They have a great discount for there fair priced clothing. Growth in the company is fair and definitely doable. I got offered fulltime the first month and they offer it to anyone they see has potential. Although a student, I definitely will hold on to H&M as a backup job. H&M is very flexible and only really requires you to have your weekends open. Your allowed to request days of as long as you have a notice. You can easily transfer because H&M is everywhere! so if you love to travel its great . If you love retail this is the place for you!

    Cons

    H&M's technology is not all that great, the register technology could be better. H&M usually does not schedule enough staff and its the reasons the lines are extremely long with angry customers. Although I will not take back the fact that there is a lot of space to grow, like any other company favoritism does exist. I do not believe that an outside store manager who did not originally start of with H&M can run a store effectively. I do not believe it is effective that you bring your old employees inside a company without going by the books. Other then that I do believe H&M is a great company to work for.

    Recommends
    No opinion of CEO
  8.  

    Nice job, nice colleagues

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at H&M

    Pros

    What I really liked was the way team leaders communicated: always respectful!

    Cons

    I left because I didnt find proper chances to develop myself further.

  9.  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Merchandiser  in  West Nyack, NY (US)
    Former Employee - Visual Merchandiser in West Nyack, NY (US)

    I worked at H&M full-time for less than a year

    Pros

    It has great pay, great culture and great benefits and no hierarchy. oh! and you are allowed to wear the brand with your own twist. flexible dress code.

    Cons

    It's hard to get in through an online application.

    Advice to ManagementAdvice

    Everyone has great spirit

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Costa Mesa, CA (US)
    Former Employee - Sales Associate in Costa Mesa, CA (US)

    I worked at H&M part-time for less than a year

    Pros

    Great pay. alwasy something to do at work, never bored. You have the opportunity to gain multiple skill sets relevent to other industries outside of retail

    Cons

    Don't talk to other employees too much. could have better communication. I went to work one day and then said or sorry you are laid off. It was very embarrassing.

    Advice to ManagementAdvice

    Better Communication

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Really fun and exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Manager  in  Miami, FL (US)
    Current Employee - Floor Manager in Miami, FL (US)

    I have been working at H&M part-time for more than a year

    Pros

    Great Work environment and excellent staff

    Cons

    Pay is very basic and does not provide benefits

    Advice to ManagementAdvice

    Raise pay

    Recommends
    Neutral Outlook
    Approves of CEO

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