H&M

  www.hm.com
  www.hm.com

H&M Reviews

Updated 16 December 2014
Updated 16 December 2014
662 Reviews
3.4
662 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
H&M Managing Director & CEO Karl-Johan Persson
Karl-Johan Persson
274 Ratings

Review Highlights

Pros
  • H&M is very flexible and only really requires you to have your weekends open (in 68 reviews)

  • Great Benefits; Pay; Fun Co-workers; Discounts;Fast pace (in 43 reviews)


Cons
  • You get bored of it when you've learned everything there is to know about H&M (in 62 reviews)

  • Its retail, work life balance is okay, flexibility for vacation is quite good though (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Disorganised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Budapest (Hungary)
    Current Employee - Sales Associate in Budapest (Hungary)

    I have been working at H&M full-time (less than an year)

    Pros

    - nice collegaues ( It's quite sad that this is the only pro, for me at least)

    Cons

    - disorganised and cocky manager team
    - lack of empathy
    - lack of information
    - constantly changing schedule
    - exploitation
    - you can"t trust no one

    Advice to ManagementAdvice

    Don"t made your employee feel like that they are complete idiots, be collected and you are definetly not better than the sales advisors, because you were one of us once.

    Doesn't Recommend
    Negative Outlook
  2.  

    So so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor in Chicago, IL (US)
    Former Employee - Customer Advisor in Chicago, IL (US)

    I worked at H&M full-time (more than an year)

    Pros

    Fun people, employee discounts....and ok pay downtown Chicago area but not in the busy busy areas. Sometimes the holiday parties are festive... Blah blah

    Cons

    Communications suck, schedule suck, some management act as though they like you and you're one of their faces but will talk very badly behind your back. If you get one document for being 2 minutes late or for what ever reason they will keep an eye on you to build paperwork and fire you. It's just like high-school with mess and drama. Lot of the managers are very inexperienced and have no idea what to do.

    Advice to ManagementAdvice

    Create a better schedule for work life balance, give employee promotions based in credentials and not favoritism especially TC's .Stop lying to employees and offering broken promises. Have a true open door policy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Avoid, unethical company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor in Paris (France)
    Former Employee - Sales Advisor in Paris (France)

    I worked at H&M part-time (less than an year)

    Pros

    Youth, location, nice on-floor people, discount on clothing.

    Cons

    No understanting of employee's need, cocky management, pay is never accurate.

    Advice to ManagementAdvice

    Focus on personal growth.

    Doesn't Recommend
    Disapproves of CEO
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  5. 3 people found this helpful  

    It's fair if you are looking for a steady job with reasonable amount of cash for a college students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-time Sales Advisor in New York, NY (US)
    Current Employee - Part-time Sales Advisor in New York, NY (US)

    I have been working at H&M part-time (more than an year)

    Pros

    1. People "Your in a melting pot, and you meet cool people.
    2. Discount "25% off"
    3. Flexible Schedule "At least in the store ion 18st 5th Avenue Store 098

    Cons

    1. Management sucks!
    2. DONT HIRE EXTERNAL FOR MANAGEMENT POSITIONS!

    Advice to ManagementAdvice

    management needs to go back to college to learn about the ethics in the work place. Many of these managers believes because they hold a certain label they can bypass these work ethics.

    P.S Upper Management don't hire externals if they don't have any previous management skills. I know plenty that are external, and let me tell you "that you are waisting your money investing in these bafoons. Seriously they don't know a damn thing they are doing!

    Recommend: first hire within the company more than likely they are able to operate the store much better than those bafoons.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great First Retail Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Advisor in New York, NY (US)
    Current Employee - Part Time Sales Advisor in New York, NY (US)

    I have been working at H&M part-time (less than an year)

    Pros

    Well, it's just the fact that I had the privilege of being hired to actually open a store. The people they hired along with me were friendly and willing to work as a team to achieve the same goal. The atmosphere is chill, and there's always something new coming tot he store that you can't wait to get your hands on.
    Also, growth within the company depends on how much you work for it. Don't expect promotions to come knocking on your door if you don't show initiative.

    Cons

    Very fast paced, tourist area stores are hit hard, better to be at least bilingual.
    Don't work here everyday that you're not at school, it won't work out well for you.

    Advice to ManagementAdvice

    I only work on a certain floor, but managers and supervisors should try to be on the floor for a majority of their shifts. When you need one, you usually need to call for them on the walkie for them to come down.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandiser in Melbourne (Australia)
    Current Employee - Merchandiser in Melbourne (Australia)

    I have been working at H&M as a contractor (less than an year)

    Pros

    It is quite good company with a friendly team and so many benefits like free fruit and drinks.

    Cons

    The job need u to work very quickly and have to wake up so early that means you don't have much time in the morning

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    H&M is a really great place to work for as far as retail goes!

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at H&M part-time

    Pros

    The pay is pretty good ($10.10/h) starting out and there's a lot to do all the time. They're pretty flexible about needing to call off for emergencies as well.

    Cons

    Management differs immensely per store and, while they mostly promote from within the company, they expect a lot of time put in regardless of the quality of work that is done. Some sales associates are noticeably worse than others and still get more hours due to seniority but it's either not noticed by management or disregarded.

  9.  

    Best place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser in Dallas, TX (US)
    Current Employee - Visual Merchandiser in Dallas, TX (US)

    I have been working at H&M full-time (more than 8 years)

    Pros

    Great benefits, opportunity to really show how creative you are and to promote you entrepreneur spirit

    Cons

    Your appreciation for the company will depend on your drive and the organization of the district team that you work under. District teams can be a make or break in choosing a career with H&M.

    Advice to ManagementAdvice

    Have a detail action plan for your career and also a development plan for your staff. If you don't have that your employee turnover with be high. And you will also lose that bonus for maintaining a health turnover and securing a fully staffed store.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in London, England (UK)
    Current Employee - Intern in London, England (UK)

    I have been working at H&M part-time (less than an year)

    Pros

    Good culture, nice pantry, nice people - at least in the london office it was. Heard other things about other offices. Great intro to the retail industry

    Cons

    Not many cons, perhaps compensation. Career progression seems good if you work hard, same as any other company i suppose

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Easiest job if you can land it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at H&M part-time (more than an year)

    Pros

    training was thorough, flexible schedule, nice co-workers, tasks become second nature. Becomes a fun job once you've been there for a while. You make a lot of new friends too, especially in certain departments.

    Cons

    You get bored of it when you've learned everything there is to know about H&M. Also, growing with the company doesn't happen unless new stores open. There wasn't much I didn't like about the job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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