HSS Reviews

Updated 30 July 2014
Updated 30 July 2014
9 Reviews
3.4
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael A. Kilpatrick
2 Ratings

Employee Reviews

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  1.  

    Pretty Good

    Current Employee - House Keeping Supervisor  in  Fort Lauderdale, FL (US)
    Current Employee - House Keeping Supervisor in Fort Lauderdale, FL (US)

    I have been working at HSS full-time for less than a year

    Pros

    The employers are very friendly,go through easy to work with

    Cons

    Different attitudes, and a few different cultures, dealing with the non-satisfaction of the guest and corporate

    Advice to ManagementAdvice

    Try being in the employee shoes, know the struggles that we

  2.  

    Behavior Security Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Behavioral Security Tech  in  Denver, CO (US)
    Current Employee - Behavioral Security Tech in Denver, CO (US)

    I have been working at HSS full-time for less than a year

    Pros

    Flexible schedule - You turn in your available dates every couple of weeks (a few weeks in advance). Full-time is 36 hours a week and you are eligible for benefits. HSS supervisors are nice and seem supportive. Most of the hospital staff are nice and work well with you.

    Cons

    Shifts are 12 hours long. Some times there are no jobs when you are supposed to work so you don't work, making it difficult to meet full-time hours. Some hospitals treat you as if you are less worthy than their employees.

    Advice to ManagementAdvice

    Put us to work when we ask to work. Let hospitals know we are educated and deserve to be treated as such.

    No opinion of CEO
  3.  

    Great place for extra cash but don't count on supporting anyone other than yourself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer
    Current Employee - Security Officer

    I have been working at HSS full-time

    Pros

    In many areas the work is very easy. Sometimes the most challenging part of the job is staying awake. The turnover is so high it is very easy to get a schedule that matches your family life. For the most part the other officers are very nice and helpful however there are jerks on every job and HSS is no exception. It is a great place to learn how to deal with difficult people. Benefits are not the best but at least you get them. Company likes to promote from within.

    Cons

    High turnover because management just seeks warm bodies to fill positions instead of mature, responsible employees, which is understandable because the pay will not afford the company to acquire high quality employees. Because HSS likes to promote from within, some supervisors have gotten power hungry and big heads. They seem to have forgotten where they came from. Sometimes if your relief is late or doesn’t come, you have to stay on post until someone relieves you. This can really become a problem if you have kids to pick up.

    Advice to ManagementAdvice

    Spend the money to get quality employees. Quality employees will pay for themselves through reduced employee turnover, which I am sure costs the company thousands each month. Change the pay scale. Give offers rankings from 1 to 4 or 5 and pay them accordingly. You currently have kids right out of high school making the same as a 28 year old man with a collage degree. Invest in the person who is more serious about the job, more responsible, and more likely to stick around. How many times have you heard, “You get what you pay for”?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Happy Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSS full-time

    Pros

    Good pay great hours
    nice employees

    Cons

    None, pretty positive experience, friendly staff

  6. 1 person found this helpful  

    Fascistic, autocratic, low regard of employees needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Supervisor  in  Phoenix, AZ (US)
    Current Employee - Security Supervisor in Phoenix, AZ (US)

    I have been working at HSS full-time for less than a year

    Pros

    There are NO pros to working for this entity.

    Cons

    Shifts dictated by Corporate Office in Denver. Regional managers detached from reality. State Operations Managers aloof an non-caring. HIGH turnover at all client sites.

    Advice to ManagementAdvice

    Take some of your own advice in those meaningless online training videos and treat your staff a human beings no expendable cannon foder.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good starting job for security career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSS full-time for more than a year

    Pros

    Good work experience for security and report writing

    Cons

    Forced over time can be boring.

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Security Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer  in  Denver, CO (US)
    Current Employee - Security Officer in Denver, CO (US)

    I have been working at HSS full-time for less than a year

    Pros

    Good teamwork within the shift, the ability to rotate different positions throught out the shift.

    Cons

    starting pay is 12.00 bucks an hour, on the job training was terrible, you do not get a lunch break...you eat when you can. at my facility the only place you can eat is in the office but depending on the supervisor you better not get caught eating in the office. not allowed to have drinking water at your work station. there is a high turnover rate.

    Advice to ManagementAdvice

    look out for your employees, give more support and make it a place people want to work at.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Job is good for a starting work experience but has no room for true growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Security Officer
    Current Employee - Security Officer

    I have been working at HSS

    Pros

    The pay is better than most security companies.

    Cons

    Scheduling is very hard to work with in regards to getting time off.

    Advice to ManagementAdvice

    Improve scheduling department

    No opinion of CEO
  10. 1 person found this helpful  

    Hss Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at HSS

    Pros

    HSS always aims to provide the customer with the best quality hire equipment available which results in my job being easier compared to that of branch managers at rival companies.

    Cons

    HSS can be slow to spot development potential in employees due to the hierarchial management system. Some managers feel threatened if they highlight people with potential

    Advice to ManagementAdvice

    Invest more in mystery shoppers as I think it would improve the service given. This would also i believe lead to best branch managers being flagged up.

    Recommends
    Approves of CEO

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