Harris Teeter

  www.harristeeter.com
  www.harristeeter.com
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Harris Teeter Reviews

Updated 30 September 2014
Updated 30 September 2014
420 Reviews
3.2
420 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Harris Teeter CEO, Kroger Rodney McMullen
Rodney McMullen
19 Ratings

Review Highlights

Pros
  • bonus checks are great, very family friendly, good training (in 36 reviews)

  • Promotes positive attitudes among employees and emphasizes customer service (in 32 reviews)


Cons
  • poor communication within the store management to their employees (in 27 reviews)

  • Harris Teeter does not offer a lot of full-time I think after 6 months or more employees should be offered (in 23 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Enjoyable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Harris Teeter part-time for more than a year

    Pros

    Depends on location, but always busy. Never bored. Most of the customers are polite. They set the industry standard for customer satisfaction. Loved the people I worked with.

    Cons

    Not many cons that I can think of.

    Advice to ManagementAdvice

    Doing great. I've enjoyed working with the company.

    Positive Outlook
    No opinion of CEO
  2.  

    Very flexible and pays decent for a first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Stone Ridge, VA (US)
    Former Employee - Cashier in Stone Ridge, VA (US)

    I worked at Harris Teeter part-time for less than a year

    Pros

    Decent hourly rate for starting job ad constantly increases with time.
    Flexible hours and great customer service.
    Job was easy and great way to start working.

    Cons

    Long hours of standing around.
    Lot of heavy lifting.
    Rude customers
    the breaks were sometimes not great because if you worked during a busy time then you might not get a break but i think that varies from manager to manager.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good Pay, High Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harris Teeter full-time for more than 10 years

    Pros

    Pay, Benefits, everything comes at a price

    Cons

    Unrealistic expectations, Store managers required to perform "check off" duties list which are enforced without regard to actual conditions. Results, controlling sales by not adjusting concentration on what should be the real agenda, Taking care of the customer or the associates.

    Neutral Outlook
    No opinion of CEO
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  5.  

    Decent pay great company bad management ,good co workers

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Harris Teeter

    Pros

    The experience,pay change of scenery

    Cons

    Dealing with constantly changing manager,lack of respect for non management

    Recommends
    No opinion of CEO
  6.  

    Fast Paced/Depends on Who you work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Harris Teeter Cashier  in  Greenville, NC (US)
    Current Employee - Harris Teeter Cashier in Greenville, NC (US)

    I have been working at Harris Teeter part-time for less than a year

    Pros

    Fast Paced, Customers, Repeat Business, Simple

    Cons

    The times when there is nothing else to do, Young people hired are dramatic

    Advice to ManagementAdvice

    Hire more baggers

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great Customer Service and Co-worker's, Horrible treatment of employee's!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Durham, NC (US)
    Former Employee - Cashier in Durham, NC (US)

    I worked at Harris Teeter full-time for more than a year

    Pros

    Loved interacting with the customers.
    Great Company policies and training for Superior Customer Service.
    Loyal Customer base.

    Cons

    Horrible treatment of employee's.
    Really crappy On-Call system for employee's.

    Advice to ManagementAdvice

    Better training needed for upper management.
    Better pay for your harder worked employee's.
    Need a clearer path for advancement for promotions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Poor Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - HBC Clerk
    Current Employee - HBC Clerk

    I have been working at Harris Teeter part-time for more than 3 years

    Pros

    Flexible schedule, friendly coworkers, many locations

    Cons

    Low wage, poor management, everyone hates their lives

    Advice to ManagementAdvice

    Take initiative to hire more help

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    So far not terrible, but I find that management is a little disorganized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bagger  in  McLean, VA (US)
    Current Employee - Bagger in McLean, VA (US)

    I have been working at Harris Teeter part-time for less than a year

    Pros

    I had chosen to work at this store for it's : commute (short drive), location (nice area), and for it's part time opportunities.

    Cons

    Inflexible scheduling, their time off policies (part timers have to accumulate 1,000 hours in order to receive a vacation), break periods (on a crazy busy shift 15 minutes isn't enough), too many managers (at least in the front end dept.), not enough employees (in order to spread out the shifts/hours), and their internet site (for associates) is a pain in the neck to work with (when sending requests for schedule changes etc.) The Uniforms (polo type shirts/ are paid for by taking it out of your paycheck) instead of just paying for it (out of pocket) up front.

    Advice to ManagementAdvice

    I guess the only thing that I would say to upper management is... Make sure that you have enough people on the "Front End" (i.e. baggers) so that the ones who work the hardest don't have to suffer due to a lack of personnel (i.e. not having enough associates to share the work load on a busy shift ). Also make the employee internet site easier to deal with, be more flexible w/ the scheduling / hours, and allow part time personnel to have flexibility when needing time off (not for vacation or medical leave) but by allowing a couple of days during the week off along w/ some weekends (every now and then) for personal time, errands, and other priorities outside of work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    It is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meat Cutter
    Current Employee - Meat Cutter

    I have been working at Harris Teeter full-time for more than 8 years

    Pros

    Room for advancement, supportive management, good pay. bonus checks are great, very family friendly, good training.

    Cons

    Understaffed at times, insurance is costly, too many HR hoops to jump through in order to fire lazy employees. Can be difficult to gain full time status. A lot of uncertainty with recent Kroger merger.

    Advice to ManagementAdvice

    Be more open to trusting stores to manage themselves versus micro managing from the corporate level.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Good pay but Supervisors and Store Managers are pressured to be overly critical.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Harris Teeter for more than 10 years

    Pros

    The pay was great but as the years pass the harder it was to receive a raise.

    Cons

    Store managers are over worked and not trained to work with people. The smaller the town (Rock Hill, SC) and the further from the Corporate office the worse the store managers and Co managers are.

    Advice to ManagementAdvice

    Treat people the way you want to be treated! Simple but a concept that is hard for some to comprehend!

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