Hilton Worldwide Reviews

Updated 25 April 2015
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3.5
968 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
405 Ratings

Pros
  • Team member travel program is a huge plus (in 28 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 38 reviews)

Cons
  • They do not care about work life balance but give it all talk as if they do care (in 31 reviews)

  • long hours and advancement can take time depending on the management company (in 38 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (3)

    A truly great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager in Dallas, TX (US)
    Current Employee - Restaurant General Manager in Dallas, TX (US)

    I have been working at Hilton Worldwide full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They empower the Team Members to resolve guest issues with no repercussions.
    Your entire work experience is about the Guests and making the Team Members enjoy their job so that the guests will enjoy their experience.

    Cons

    I've been in this business for a long time and I've never been treated better in my professional career.

    Advice to Management

    Thank you for the opportunities!

  2. Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sous Chef in Mumbai
    Current Employee - Senior Sous Chef in Mumbai

    I have been working at Hilton Worldwide

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good exposure
    Management development trainings
    Good scope to improve management skills
    Good work ethics

    Cons

    Low pay scale
    Need to work on staff retention

    Advice to Management

    Please do something about the pay scales with respect to the competition to retain good staff

  3. Was a great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bangalore
    Former Employee - Anonymous Employee in Bangalore

    I worked at Hilton Worldwide full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ample opportunities given to learn
    HR keeps the employees engaged with games and functions
    Great people to work with and wonderful culture

    Cons

    Same old issue of work-life balance
    Very low chances of promotions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Working with Hilton New Delhi Janakpuri from last 5 years(From Pre Opening Stage)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Manager in New Delhi
    Current Employee - Credit Manager in New Delhi

    I have been working at Hilton Worldwide full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    One of the best chain among the hospitality Industry. Professonal managment & good policy

    Cons

    Salary is not sufficeny compare to the other hotels for the same position.

    Advice to Management

    To be more open toward team members

  6. A Bad Choice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Sales in Gurgaon, Haryana
    Former Employee - Assistant Director of Sales in Gurgaon, Haryana

    I worked at Hilton Worldwide full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Young Team
    Young Leadership team
    New Entry into India Market for Hilton

    Cons

    Confused Structure...localisation is the key
    Lack of Training to the young colleagues
    Most of the employees were given a role higher than the previous assignment...no one had a clue what to do ...
    Lack of Strategy
    Weak leadership..

    Advice to Management

    Get the right locations signed up...its not about no of hotels, it is about the quality of hotels.

    Weak Sales Leadership need to be addressed

  7. Helpful (1)

    Brilliant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager Recruitment India in Gurgaon, Haryana
    Current Employee - Senior Manager Recruitment India in Gurgaon, Haryana

    I have been working at Hilton Worldwide full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots to be done. Still in growing phase.

    Cons

    Still settling down.. Teething issues of any new market entry

  8. working with Hilton was great experience to me, it changed my thinking about the hospitality industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Bartender in New Delhi
    Former Intern - Bartender in New Delhi

    I worked at Hilton Worldwide as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    staff is so kind & helpful.
    management understand the problems of the employee.

    Cons

    there not a single con in Hilton worldwide

    Advice to Management

    in each department, pls arrange the sufficient staff to work as per 9 hrs shift.

  9. i am proud to be hilton employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - House Keeping in Chennai
    Current Employee - House Keeping in Chennai

    I have been working at Hilton Worldwide full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    home city and nice company

    Cons

    what did u expect to say ?

    Advice to Management

    nothing

  10. its amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fire Officer in New Delhi
    Former Employee - Fire Officer in New Delhi

    I worked at Hilton Worldwide full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    loving peoples and nice staff

    Cons

    salary is not sufficient for me

    Advice to Management

    do job with heart

  11. 5 star hotel with brand amenities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office in Pune
    Current Employee - Front Office in Pune

    I have been working at Hilton Worldwide part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    hilton is world wide brand nice group of hotel

    Cons

    working in front office department as Front office executive

    Advice to Management

    nice management

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