Hilton Worldwide Reviews

Updated 28 August 2014
Updated 28 August 2014
701 Reviews

3.5
701 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
307 Ratings

Review Highlights

Pros
  • if you enjoy travelling, the team member travel plan is awesome (in 22 reviews)

  • Good benefits such as discount room rates and employment growth (in 27 reviews)


Cons
  • There was not an appropriate work/life balance - especially for contractors (in 22 reviews)

  • long hours - large events can be difficult to work with (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Working with Hilton New Delhi Janakpuri from last 5 years(From Pre Opening Stage)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Manager  in  New Delhi
    Current Employee - Credit Manager in New Delhi

    I have been working at Hilton Worldwide full-time for more than 5 years

    Pros

    One of the best chain among the hospitality Industry. Professonal managment & good policy

    Cons

    Salary is not sufficeny compare to the other hotels for the same position.

    Advice to ManagementAdvice

    To be more open toward team members

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A Bad Choice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Sales  in  Gurgaon, Haryana
    Former Employee - Assistant Director of Sales in Gurgaon, Haryana

    I worked at Hilton Worldwide full-time for less than a year

    Pros

    Young Team
    Young Leadership team
    New Entry into India Market for Hilton

    Cons

    Confused Structure...localisation is the key
    Lack of Training to the young colleagues
    Most of the employees were given a role higher than the previous assignment...no one had a clue what to do ...
    Lack of Strategy
    Weak leadership..

    Advice to ManagementAdvice

    Get the right locations signed up...its not about no of hotels, it is about the quality of hotels.

    Weak Sales Leadership need to be addressed

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Brilliant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager Recruitment India  in  Gurgaon, Haryana
    Current Employee - Senior Manager Recruitment India in Gurgaon, Haryana

    I have been working at Hilton Worldwide full-time for more than a year

    Pros

    Lots to be done. Still in growing phase.

    Cons

    Still settling down.. Teething issues of any new market entry

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    working with Hilton was great experience to me, it changed my thinking about the hospitality industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  New Delhi
    Former Employee - Bartender in New Delhi

    I worked at Hilton Worldwide as an intern for less than a year

    Pros

    staff is so kind & helpful.
    management understand the problems of the employee.

    Cons

    there not a single con in Hilton worldwide

    Advice to ManagementAdvice

    in each department, pls arrange the sufficient staff to work as per 9 hrs shift.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    i am proud to be hilton employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - House Keeping  in  Chennai
    Current Employee - House Keeping in Chennai

    I have been working at Hilton Worldwide full-time for more than 3 years

    Pros

    home city and nice company

    Cons

    what did u expect to say ?

    Advice to ManagementAdvice

    nothing

    Recommends
    Positive Outlook
  7.  

    5 star hotel with brand amenities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office  in  Pune
    Current Employee - Front Office in Pune

    I have been working at Hilton Worldwide part-time for less than a year

    Pros

    hilton is world wide brand nice group of hotel

    Cons

    working in front office department as Front office executive

    Advice to ManagementAdvice

    nice management

    Recommends
    Positive Outlook
  8.  

    its amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fire Officer  in  New Delhi
    Former Employee - Fire Officer in New Delhi

    I worked at Hilton Worldwide full-time for less than a year

    Pros

    loving peoples and nice staff

    Cons

    salary is not sufficient for me

    Advice to ManagementAdvice

    do job with heart

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bellman  in  Chennai
    Current Employee - Bellman in Chennai

    I have been working at Hilton Worldwide full-time for less than a year

    Pros

    staffs are friendly and quite lovely place to work

    Cons

    front office managers are not good... they scold always and cafeteria food is aweful

    Advice to ManagementAdvice

    no use of scolding. patiently listen and find out why it happened. tel for the 1st time and scold if it continues and cafeteria food has to be changed...

    Recommends
    Positive Outlook
  10. 2 people found this helpful  

    Hilton at Home Reservation Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hilton At Home Reservation Associate  in  Tampa, FL (US)
    Former Employee - Hilton At Home Reservation Associate in Tampa, FL (US)

    I worked at Hilton Worldwide part-time for less than a year

    Pros

    Legitimate work from home opportunity. You are allowed to build your own schedule within certain parameters. Excellent training program and free and reduced cost hotel stays. They even provide 401(k) benefits for part time employees. Good options for advancement.

    Cons

    If you have equipment malfunction or power outage you need to run into the main call center to make your shift. I found few cons during my time there. This was a part time opportunity to help pay the bills while I was searching for full time employment in my field.

    Advice to ManagementAdvice

    Reservation Center is well run.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good Company to work for/Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Worldwide full-time for more than 10 years

    Pros

    The company has a great culture and opportunities to expand your experience by participating in a variety of projects. The people are generally supportive. The leadership is ethical and strives to cultivate the company's stated values. The travel benefits are very good.

    Cons

    Promotions are sometimes based more on who you work for verses the actual performance achieved. Salaries are typically below the market and internal raises can be slow to resolve shortfalls in pay. Work-life balance is pretty good, but it is a fast pace environment.

    Advice to ManagementAdvice

    There needs to be more structure around promotions, but career paths need to be more visible. Compensation needs to be more transparent.

    Recommends
    Positive Outlook
    Approves of CEO

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