Hilton Worldwide

  www.hiltonworldwide.com
  www.hiltonworldwide.com
Work in HR? Unlock Free Profile

Hilton Worldwide Reviews

Updated 29 September 2014
Updated 29 September 2014
713 Reviews
3.5
713 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Worldwide President and CEO Christopher Nassetta
Christopher Nassetta
317 Ratings

Review Highlights

Pros
  • if you enjoy travelling, the team member travel plan is awesome (in 26 reviews)

  • Good benefits, the Team Member Travel program is alright when you can get it to work (in 30 reviews)


Cons
  • They do not care about work life balance but give it all talk as if they do care (in 26 reviews)

  • long hours - large events can be difficult to work with (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Working with Hilton New Delhi Janakpuri from last 5 years(From Pre Opening Stage)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Manager  in  New Delhi
    Current Employee - Credit Manager in New Delhi

    I have been working at Hilton Worldwide full-time for more than 5 years

    Pros

    One of the best chain among the hospitality Industry. Professonal managment & good policy

    Cons

    Salary is not sufficeny compare to the other hotels for the same position.

    Advice to ManagementAdvice

    To be more open toward team members

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A Bad Choice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Sales  in  Gurgaon, Haryana
    Former Employee - Assistant Director of Sales in Gurgaon, Haryana

    I worked at Hilton Worldwide full-time for less than a year

    Pros

    Young Team
    Young Leadership team
    New Entry into India Market for Hilton

    Cons

    Confused Structure...localisation is the key
    Lack of Training to the young colleagues
    Most of the employees were given a role higher than the previous assignment...no one had a clue what to do ...
    Lack of Strategy
    Weak leadership..

    Advice to ManagementAdvice

    Get the right locations signed up...its not about no of hotels, it is about the quality of hotels.

    Weak Sales Leadership need to be addressed

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Brilliant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager Recruitment India  in  Gurgaon, Haryana
    Current Employee - Senior Manager Recruitment India in Gurgaon, Haryana

    I have been working at Hilton Worldwide full-time for more than a year

    Pros

    Lots to be done. Still in growing phase.

    Cons

    Still settling down.. Teething issues of any new market entry

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    working with Hilton was great experience to me, it changed my thinking about the hospitality industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  New Delhi
    Former Employee - Bartender in New Delhi

    I worked at Hilton Worldwide as an intern for less than a year

    Pros

    staff is so kind & helpful.
    management understand the problems of the employee.

    Cons

    there not a single con in Hilton worldwide

    Advice to ManagementAdvice

    in each department, pls arrange the sufficient staff to work as per 9 hrs shift.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    i am proud to be hilton employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - House Keeping  in  Chennai
    Current Employee - House Keeping in Chennai

    I have been working at Hilton Worldwide full-time for more than 3 years

    Pros

    home city and nice company

    Cons

    what did u expect to say ?

    Advice to ManagementAdvice

    nothing

    Recommends
    Positive Outlook
  7.  

    5 star hotel with brand amenities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Office  in  Pune
    Current Employee - Front Office in Pune

    I have been working at Hilton Worldwide part-time for less than a year

    Pros

    hilton is world wide brand nice group of hotel

    Cons

    working in front office department as Front office executive

    Advice to ManagementAdvice

    nice management

    Recommends
    Positive Outlook
  8.  

    its amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fire Officer  in  New Delhi
    Former Employee - Fire Officer in New Delhi

    I worked at Hilton Worldwide full-time for less than a year

    Pros

    loving peoples and nice staff

    Cons

    salary is not sufficient for me

    Advice to ManagementAdvice

    do job with heart

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bellman  in  Chennai
    Current Employee - Bellman in Chennai

    I have been working at Hilton Worldwide full-time for less than a year

    Pros

    staffs are friendly and quite lovely place to work

    Cons

    front office managers are not good... they scold always and cafeteria food is aweful

    Advice to ManagementAdvice

    no use of scolding. patiently listen and find out why it happened. tel for the 1st time and scold if it continues and cafeteria food has to be changed...

    Recommends
    Positive Outlook
  10. 2 people found this helpful  

    99% Recommended- Depending on the Hotel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Group Sales Manager
    Current Employee - Group Sales Manager

    I have been working at Hilton Worldwide full-time

    Pros

    Empowerment to do what's best for the hotel, autonomy when you are at a trusted level. Worked for Hilton Garden Inn, Hampton Inn, Homewood Suites and Hilton Hotels. It really depends on the management company, as most hotels are franchised. The travel perks are amazing with employee rooms as little as $29. Great opportunities to try out multiple facets to see what suits you best: Front Desk, Restaurant, Sales, Catering, Operations, Administration, Housekeeping, Maintenance, Concierge, Valet and Bell Staff. Great for lateral and vertical movement.

    Cons

    Depends on the hotel's management. If the place is organized, then it's amazing. If the GM and leaders in the hotel aren't organized, if they disagree, etc., then your experience will not be as great. Goes the same for any company. In leadership roles, you are expected to work much longer hours and will wear all hats in the hotel, qualified or not. Hotel employees, as in all hospitality, are notoriously underpaid for the amount of hours, stress and work they put in.

    Advice to ManagementAdvice

    It would be amazing if Hilton Worldwide would require its management companies to have a base vacation package or provide more personal/sick/vacation days up front from which the management company can build. Give a little on visible tattoos as long as they're not offensive. Assist in even slightly higher salaries for the area.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Analyst
    Current Employee - Revenue Analyst

    I have been working at Hilton Worldwide full-time for less than a year

    Pros

    Discounted and free hotels
    Friendly co-workers
    Great training

    Cons

    Hard to move up in a large hotel

    Recommends
    Positive Outlook

Worked for Hilton Worldwide? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.