Hobby Lobby Reviews

Updated 28 October 2014
Updated 28 October 2014
431 Reviews
2.8
431 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hobby Lobby CEO David Green
David Green
294 Ratings

Review Highlights

Pros
  • The fact that the store closes at 8PM nightly and is closed on Sundays is a big deal (in 69 reviews)

  • Hobby Lobby has increased wages for full time employees by one dollar for several years (in 38 reviews)


Cons
  • the only way to make more money within the company is to become full time (in 49 reviews)

  • As a part-time worker you have very little say in when or how much you want to work (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Pleasant place to work

    • Career Opportunities
    Current Employee - Receiver in Oklahoma City, OK (US)
    Current Employee - Receiver in Oklahoma City, OK (US)

    I have been working at Hobby Lobby full-time (less than an year)

    Pros

    The morning schedule is great .

    Cons

    Management is a piece of crap

  2. 2 people found this helpful  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Avondale, AZ (US)
    Former Employee - Customer Service Representative in Avondale, AZ (US)

    I worked at Hobby Lobby full-time (more than an year)

    Pros

    Hobby Lobby is a great company to work for. You rarely ever have to work on a Sunday (store closed on Sundays and only have to work if there's a big project or inventory purposes) because the CEO of the company wants to give his employees the day off to spend it with family. They have been giving raises every year ($1 raise) for the last couple of years.

    Cons

    When I was working there, there was a lot of favoritism with the manager and certain employees which usually meant that the managers favorites, for the most part, did very little work and the rest of us had to pick up the slack.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Department Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Columbia, SC (US)
    Current Employee - Department Manager in Columbia, SC (US)

    I have been working at Hobby Lobby full-time (more than 3 years)

    Pros

    Easy paced job compared to other company's, focuses more on the detail and looks of things rather than just throwing huge trucks on the shelves. Very organized in how store is set up and always are given detailed instructions on how things should look, which attracts people to Hobby Lobby. Good pay and benefits that allow employees to stay with the company for longer periods, which promotes experience and fluidity.

    Cons

    Cashiers are required to key in every single product manually. ex: price of item, department it goes in button, sale of item (anywhere between 25 and 90%) button. In my experience this causes a lot of room for human error. Especially since most of the cashiers are new, human error applies a lot. If the cashiers had a scan system then this would eliminate human error and the computer could make the right decision. The current system does let the employees get to know the product better but at what cost?

    Advice to ManagementAdvice

    All my experience with my managment has been top notch. From the co-manager all the way to the ditrict manager. They are extremlly professional and i look up to all of them with respect. I hope one day I could be as gifted as them. All my advise is to keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Hobby Lobby is the best retail company that I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Head in Greenville, SC (US)
    Current Employee - Department Head in Greenville, SC (US)

    I have been working at Hobby Lobby full-time (more than 5 years)

    Pros

    The pay is the best I have ever found in retail, with raises occurring yearly. The customers are great and there is a generally positive morale in the store on most days. The work is fun if you enjoy working with new products and get to help customers with all their arts and crafts projects. If you are a creative person, it is lots of fun! Sunday's off and every other Saturday off. Hours are not long, 9am to 8pm.

    Cons

    Truck day: We have to unload and un-box new items. The work itself is not bad, but it is uncomfortable getting hot, sweaty and dirty and having to help customers in that condition. It would be great if truck day could be done when store is closed.
    Management could be much better. They tend to play favorites in the store I work at (although that may not be the case in every Hobby Lobby). I've seen several very well qualified, dedicated employees with strong work ethic, integrity and excellent customer service and teamwork skills being overlooked for promotions for less qualified individuals. Management has also made promises and got the hopes up of several individuals, leading them to believe they were a shoe in for a promotion, only to let them know later that it was given to someone else.

    Advice to ManagementAdvice

    Just because someone is in a management position does not always mean that they are right. While it is understood that you should support your managers, it is not right to support them when they are wrong and to punish the employee that was a victim of the managers wrong doing. Playing favorites is unfair, and there are some in management positions currently that do not support their team players, talk about them behind their backs, talk about them to customers and blame many of their mistakes on their employees. One specific dept. manager slanders condescends and undermines her employees yet is surprised that no one is enthusiastic about supporting her. Yet store management either ignores it or is unaware that it happens and the blame goes to the employees working for her as though they are the ones causing the issues. No one that works for this specific manager likes working for her, of the 4 that work for her, 3 are looking for other employment. Others that work in the store would like to work in her dept but have stated they have no interest as long as she is the manager of said department.

    Recommends
    Approves of CEO
  6.  

    A great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL (US)
    Current Employee - Store Manager in Chicago, IL (US)

    I have been working at Hobby Lobby full-time (more than 8 years)

    Pros

    No sundays to work. Every other weekend off, unheard of in retail. With the exception of peak season.

    Cons

    None, great to work. Wish I was still there.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Houston, TX (US)
    Current Employee - Cashier in Houston, TX (US)

    I have been working at Hobby Lobby part-time (more than an year)

    Pros

    off on Sunday, Christian Company

    Cons

    Not very many full time positions

    Advice to ManagementAdvice

    Give full time to deserving employees

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Hobby Lobby part-time (less than an year)

    Pros

    Closes around 8
    Not open on Sundays
    Pay is great!
    Get off early on Labor Day, New Years Eve/ Day, Memorial day and Fourth of July

    Cons

    Customer
    No scanning system everything is manual

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Good pay for the work, zero flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Head/Cashier
    Former Employee - Department Head/Cashier

    I worked at Hobby Lobby part-time (less than an year)

    Pros

    If you're going to work a retail job, this is the place to do it. Starting pay is $10, which is more than fair. It's also a pretty pleasant atmosphere overall and the other employees were great to work with.

    Cons

    As a part-time worker you have very little say in when or how much you want to work. I was told a million times not to go over my scheduled 25 hours a week, yet I constantly ended up working more like 35-40. So essentially they were working me to the brink of being a full-time employee MINUS any benefits that FT employees get. I took the job for the pay and presumed flexibility, but I often would be stuck there til 9 or 10 on a Friday, having gone WAY over my hours already, and they would try to guilt me into staying even later.

    Also, the POS is INFURIATING. For such a popular and successful store, you'd think they could update their cash registers and have a barcode system. But nope, you have to manually key in every single teeny tiny item. And if it's not price marked, forget about it. Just make something up, because it'll take 10 minutes to get someone to do a price check for you. All the while the lines are backing up and other customers are getting frustrated.

    The return process is also a complete nightmare. I've never heard of a store that requires a manager's approval to do a return or exchange for every single item, even something that costs less than $1. This also results in extremely frustrated customers.

    Advice to ManagementAdvice

    Push for updated POS and have some respect for your employees' time. Not everyone's lives revolve around Hobby Lobby.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Working for Hobby Lobby full time for over eight years and love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Head in Atlanta, GA (US)
    Current Employee - Department Head in Atlanta, GA (US)

    I have been working at Hobby Lobby full-time (more than 8 years)

    Pros

    Great people to work for and wonderful co-workers to work with. Being closed on Sunday is nice. Hobby Lobby attracts a lot of nice customers who have made my job very rewarding. Several managers have come and gone, but the two we have at our store now are amazing.

    Cons

    Customers complain about our cashiers not being able to scan items. I feel we need to upgrade and use scanners to make things easier for all of us. District managers seem to micro-manage a little too much. Some of our policies are a little behind the times.

    Advice to ManagementAdvice

    Upper management should be more willing to talk with the employees about what is going on, not just the managers. Sometimes the employees have good ideas and comments that never get heard.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Easy going place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Charleston, SC (US)
    Current Employee - Department Manager in Charleston, SC (US)

    I have been working at Hobby Lobby full-time (more than 3 years)

    Pros

    Great pay and excellent place to work if you want to fit labor and decision making without overloading the two. Not labor intensive as other jobs like working in a factor, grocery store, hardware store or anyplace requiring heavy stock to put on shelves at a low price. They are good at giving detailed instructions on how things should be displayed but also give you the freedom to merchandize a lot of the product, which can be fun and challenging. There is a lot of satisfaction in making a display or merchandising product, in result, a customer buys because they thought it looked good.

    Cons

    First job with Health Insurance and Benefits but everyone tells me that their plan is not the greatest. Worked for a couple of stores and have ran into a couple of interesting and exciting co-workers but as a whole, employee based, it is not that interesting. This is coming from a person who use to work in the restaurant industry in the downtown area.

    Advice to ManagementAdvice

    Every Manager i have had the privilege to work with, from the co-manager all the way up to the reginal manager, has done a great job in my book. My advise would to be to keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO

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