Holiday Retirement

  www.holidaytouch.com
  www.holidaytouch.com

Holiday Retirement Reviews

Updated 20 October 2014
Updated 20 October 2014
396 Reviews
1.9
396 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Holiday Retirement President & CEO Kai Hsiao
Kai Hsiao
135 Ratings

Review Highlights

Pros
  • I love the community and what it offers our residents and love working with seniors (in 28 reviews)

  • It's great to be able to in some small way make a difference in the lives of people in their later years (in 17 reviews)


Cons
  • Read this upper management do something about your power hungry regionals (in 55 reviews)

  • The community managers don't seem to want to work as a team; very dictatorial (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    enrichment coordinator assisted livinf

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Life Enrichment Coordinator Assisted Living
    Current Employee - Life Enrichment Coordinator Assisted Living

    I have been working at Holiday Retirement full-time (more than an year)

    Pros

    residents, staff almost all working toghether. Quality of life work/Life Balance. Great benes :). all the poeple that say no one cares or listens. Do you do your job. I started a little over a year ago have received employee of month and Service of Exellence award.

    Cons

    Pay could be better

    Approves of CEO
  2. 4 people found this helpful  

    Just plain bad. Everyday is emotionally exhausted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Holiday Retirement full-time (more than 5 years)

    Pros

    Very little / just benefits

    Cons

    Micro managed, threatened, too many conference calls, run down buildings, no support, too many hours, no respect, no praise, consistent change, No decent raises always 2%, it's a burn out job! You have to keep residents no matter what even if they do not belong anymore due to illness. It's all about occupancy and cold calling. Management requires the sales staff to make up numbers and tours and they spend more time on conference calls than getting the job done. Community managers are pressured consistently. Nothing is ever good enough. Just emotionally exhausting.

    Advice to ManagementAdvice

    It does not matter they do not listen and all have huge egos. What they should do is get new upper management and empower the community management. Let them run the business and stop with every little thing needs approval. It's not working. Manage through motivation not threats!!! You have lost some really quality people due to your ignorance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Just check the turnover rate...enough said...

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Holiday Retirement

    Pros

    Seniors are great..some great staff

    Cons

    too many to list..its all about the bottom line...MONEY...cuts to shave budget..staff overworked...upper management reaping the benefits..food budget for residents is a joke.

    Advice to ManagementAdvice

    Share the wealth...

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    New to the Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lake Oswego, OR (US)
    Current Employee - Anonymous Employee in Lake Oswego, OR (US)

    I have been working at Holiday Retirement full-time (less than an year)

    Pros

    The orientation training was well thought out.
    Leadership staff has been responsive to my questions. Most of the leaders are strong. People are being recognized for bringing up new ideas.
    The company has been adding new programs that are designed to support employees.

    Cons

    There is a lot of positive change so you will be happier if you are a person that can handle change.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Would not recommend working for Holiday

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Sales Leader in Los Angeles, CA (US)
    Former Employee - Community Sales Leader in Los Angeles, CA (US)

    I worked at Holiday Retirement full-time

    Pros

    Community residents are great. Travel perk is good if you get the time off to get out of town.

    Cons

    Many community management teams don't get along. Difficult work environment.

    Advice to ManagementAdvice

    Corporate and district management doesn't know what is going on at the regional level. Need to visit dysfunctional regional teams more.

    Doesn't Recommend
    No opinion of CEO
  7. 3 people found this helpful  

    When the Colson's sold the company to Fortress, the "holiday touch" to residents and employees vanished like the wind.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Chef in Lansing, MI (US)
    Former Employee - Executive Chef in Lansing, MI (US)

    I worked at Holiday Retirement full-time (more than 10 years)

    Pros

    Benefits, bonding with residents and families

    Cons

    Being a salaried employee they expect you to work whatever hours it takes, no recognition from company or on site management. On site managers to busy trying to fire the next staff member. I worked for Holiday for 13 years and got the boot because no manager had guts to stab my front...they chose my back...

    Advice to ManagementAdvice

    Stop bringing in on site managers that have no clue how to manage a community nor the staff within it. Hire people with skills and people skills

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Conflicted Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Bus Driver
    Current Employee - Community Bus Driver

    I have been working at Holiday Retirement part-time (less than an year)

    Pros

    The clients are wonderful, and have great stories to tell.

    Cons

    Management has very little people skills.

    Advice to ManagementAdvice

    Clients are the number one priority. They pay your salary. Pay attention to them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Not impressed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Chef
    Current Employee - Executive Chef

    I have been working at Holiday Retirement full-time (more than an year)

    Pros

    residents are great. love talking with them on a daily basis listening to all their amazing stories.

    Cons

    Little to no communication between the 2 sets of live in married managers. extremely high turnover rate for management and employees in general. most co-managers last about 3-9 months before resigning. About the same for building managers. Mostly due to the constant pressure from the sales team. It seems as if that is the companies only aim. we just had 5 sets of managers quit in our region in the past 2 weeks!

     The Pay for housekeeping,serving, and hourly kitchen staff is so low that you are resorted to hiring staff with little experience and the ones that have experience don't stick around long because of the constant bombardment of micromanagement from regional down to building management

    ....OH AND GET THIS... whether your an hourly employee or salary you can never get a raise!!! Thats right! What rate You are hired in as is the rate that you stay for your entire employment. The companies response to my complaints is that "we do give out raises....cost of living raises." My cost of living raise last year was .03 cents. WOW. The only exception for this is if you change jobs say from dishwasher to prep cook, then you would possibly get a raise in pay. (There is only 4 positions in the kitchen: cook sous chef dishwasher and sometimes a prep cook) Generally employees are treated as liabilities as apposed to assets for the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    If you enjoy a consistent beat down and a click-ish, cool kids mentality, join in the fun!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Holiday Retirement full-time (less than an year)

    Pros

    Meeting seniors and families who truly have a need and helping them to navigate thru the move process.

    Cons

    Senior leadership is out for themselves. Period. No direction, no training, NO INTEGRITY! Culture is dog eat dog. I'm ALL for making a buck but not at the expense of my integrity or wildly unbalanced work/play ethic. They don't care who goes or stays. It's a turn and burn culture with the mind set that they'll just put someone else in the role if things don't work out. When I started with company I trained with 6 people in my role. Only one of them is left. That was less than a year ago.............

    Advice to ManagementAdvice

    Quite sure they have no interest in my advice..... I tried that once, just before I resigned.

    Doesn't Recommend
    No opinion of CEO
  11. 4 people found this helpful  

    Absolutely The Worst Senior Living Company in the Country!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Chef
    Former Employee - Executive Chef

    I worked at Holiday Retirement full-time (less than an year)

    Pros

    Got a pay check. Really that's it.

    Cons

    65 hour work week mostly by yourself, filthy dated buildings, lousy regional chefs, strict budget, transient managers & co-managers, REIT status,

    Advice to ManagementAdvice

    Clean house and start over. In 2014 your mission should not be to trick seniors into gobbling up sweets and sugar snacks and then serving the same leftovers 4 times in a row with frozen vegetables at every meal.

    This companies per person plate cost is $3.93 for 3 full meals. Absurd! That's why they try to bake from scratch and fill these seniors up on snacks and sugar. Because flour and sugar are cheap. Oh and the EGGs! Eggs at every freaking meal. Eggs or Jello salad.The chef recipe data base is a joke, regional chefs are old school slop cooks from the 80's, you are micromanaged to death down to your food order, you do your own laundry, clean employee break rooms and scrub all pots and pans even as executive chef. Servers are also housekeeping so they just served you your eggs bennies then they go scrub your toilet and come back and hand you a sandwich. This is by far the worst culinary operation model I have ever seen. I can't believe I ruined my career by working here. I should have stayed where I was but I thought this place was legit. Buildings are dated, smell like urine and are filled with negative staff because everyone is managed by fear. The regional chef in my area is a dirtball of a human being. Screaming at me about the budget after one week on the job. Telling me to serve same leftovers 4 days in a row. Somebody call 60 minutes on them please. I don't even believe the top level directors even exist. I think one person runs all of their outlook accounts. So many scams as listed on here by others and they are all true. Yea I got time to make a 7 layer wedding cake and ginger bread house from scratch working alone and being in charge. If you really want to know how bad this place is.....Im 35 with 2 kids and I walked right out without having another job. First time I ever did that in my entire career. Tossed the keys to the manager and bounced.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Holiday Retirement Photos

Work at Holiday Retirement? Share Your Experiences

Holiday Retirement

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.