IRS Reviews

Updated 24 August 2014
Updated 24 August 2014
354 Reviews

3.4
354 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Koskinen
38 Ratings

Review Highlights

Pros
  • Good work life balance, great learning experience (in 31 reviews)

  • Good Benefits, working with great co-workers who will help you when needed (in 27 reviews)


Cons
  • The downside is that there have been a pay freeze, hiring freeze, and furlough (in 7 reviews)

  • Lack of career advancement due to budget and status quo (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Tax Examining Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Examining Clerk  in  Philadelphia, PA (US)
    Current Employee - Tax Examining Clerk in Philadelphia, PA (US)

    I have been working at IRS full-time for more than a year

    Pros

    It provides a lot of opportunity for growth. Training is thorough and informative. Great parking and free transportation assistance if you do not drive. Great potential to make a great income.

    Cons

    It is seasonal work and unemployment is not good after the first season of work. The job is stressful. Training is good but it only covers the basics you will end up teaching yourself.

    Advice to ManagementAdvice

    None

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRS full-time for more than 10 years

    Pros

    Ability to work independently with minimal supervision

    Cons

    Dealing with the bureaucracy, its government after all

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Officer  in  Phoenix, AZ (US)
    Current Employee - Revenue Officer in Phoenix, AZ (US)

    I have been working at IRS full-time for more than 8 years

    Pros

    I am 90% independent, I make my own schedule, I decide how to work my cases, and negotiate the best resolution. There is a generous amount of time off, the health benefits are pretty good, and the retirement is not too bad either.

    Cons

    Occasionally working uncooperative people, Congress is attacking us currently

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at IRS

    Pros

    Telework options available for some positions. Not having to drive to the office everyday is great since my POD is 30 miles from home.
    Flexible work schedule
    Work/life balance is excellent.
    Manageable workload.

    Cons

    Promotions are too few depending on what division you work in and what city.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Positive experience, great working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS

    Pros

    Helpful employees. Great training. Good benefits.

    Cons

    Seasonal position, never know when you will be called back.

    Recommends
    Approves of CEO
  7.  

    Proud to serve the country in this capacity.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS full-time for less than a year

    Pros

    People work well together. My group was very nice.

    Cons

    Training could be much better.

  8.  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Revenue Officer
    Former Employee - Revenue Officer

    I worked at IRS full-time for more than 3 years

    Pros

    Large agency. Plenty of jobs.

    Cons

    Managers don't know how to lead. The job was extremely stressful and most of the time you have your hands tied. Can't really do anything to the taxpayer in order to gain compliance. Managers hardly ever wanted to give good annual performance ratings because they knew that the employee would move on to another job.

    Advice to ManagementAdvice

    Hire actual managers and not just people to fill in a position.

  9.  

    Tax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IRS Contact Representative  in  Dallas, TX (US)
    Current Employee - IRS Contact Representative in Dallas, TX (US)

    I have been working at IRS as a contractor for more than 3 years

    Pros

    Salary competitive in comparison to similar opportunities benefits and leave are great

    Cons

    Inability to" step out of the box" because you stick to the script when dealing with taxpayer and the make sure you do it by recording your every work and then basin your performance review on this. The training is very lacking.

    Advice to ManagementAdvice

    Un expericence

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Not too bad, exceedingly stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Representative  in  Saint Louis, MO (US)
    Former Employee - Contact Representative in Saint Louis, MO (US)

    I worked at IRS for more than a year

    Pros

    Management makes a real effort to promote a sense of teamwork, many food days, rally sessions.

    Cons

    The biggest challenge is the abuse that comes from the callers, the vitriol is unbelievable. The media is full of complaints bout lazy government workers, but these folks worked their butts off and took their jobs very seriously. Confidentiality is rigorously enforced and infractions are not tolerated. Tough working for someone everyone hates.

    Advice to ManagementAdvice

    More training to deal the hostility, more is needed than advising not to tell people where you work!

    Recommends
    Neutral Outlook
  11.  

    Exciting to learn something completely different from my chosen career.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at IRS

    Pros

    One of the best reasons to work there is every department is like a mini team and everyone looks out for their teammates, making sure we are all on the same page.

    Cons

    The biggest challenge for most people is that the location is just to far and isolated. The hours for this department are difficult to handle.

    Advice to ManagementAdvice

    Management should strongly consider adjusting the hours, or at least offer additional hours in order to attract and keep qualified people.

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