Glassdoor is your free inside look at IRS reviews and ratings - including employee satisfaction and approval ratings for IRS CEO Douglas Shulman. All 172 reviews are posted anonymously by IRS employees.
79% of the CEO
Douglas Shulman
Former Employee – worked at IRS full-time for less than a year
Pros – Friendly Staff, Helpful Supervisors, Laid-Back Atmosphere
Cons – Extremely Detail-Oriented, Quite Tedious Work
Advice to Senior Management – None, they are doing an excellent job.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-08 12:03 PDT
Current Employee – been working at IRS full-time for more than 3 years
Pros – It's people. Mission is great, moderate travel, but management consults with an employee, so if there is no desire to travel - you won't be forced.
Cons – Training opportunities are not so great. Internal training ages behind the curve. Recent sequastration drama is not adding any velue to the orgnization.
Advice to Senior Management – Don't be afraid to question status quo.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-06 12:54 PDT
Former Employee – worked at IRS full-time for more than 3 years
Pros – Great Medical and Dental Benefits.
Cons – Employees are treated like robots and there are very few opportunities for growth. Time off for life events or vacations have to be scheduled months in advance.
Advice to Senior Management – Take the time to get to know your employees and the talents they bring to the table. Don't put everyone in the same box and allow those who want to grow to move forward.
No, I would not recommend this company to a friend
2013-05-17 09:10 PDT
Current Employee – been working at IRS full-time for more than 7 years
Pros – Roth TSP option is a phenomenal benefit, three weeks vacation time after 3 years, generous sick leave, option to telework between 3 days a week. If you work hard, there's potential to do influential, meaningful work
Cons – Government efficiency, ROAD (Retired on Active Duty) employees, difficult to get a promotion if you're a midlevel (GS-11/12) worker in the DC region. If you don't work hard (and nothing, including management direction or incentives compels you to), then days can drag.
Advice to Senior Management – Too many disengaged GS-13/14/15 management officials lead to poor execution of management directives
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-11 11:18 PDT
Former Employee – worked at IRS full-time for less than a year
Pros – The IRS provides all the necessary tools for a new employees (even temps) to learn and perform their jobs. Classroom training and on the job instructions was very helpful. Electronic manuals in order to continue to do your job is also a plus.
Cons – Top management stands behind department managers even when the department managers are wrong. The department managers can do no wrong. Employees that have been there a long time are lax and do not do as much work as the new employees and they will tell management what they will and will not do. Top management needs to stop standing up for their department managers and listen to the employees if they want to keep a good workforce. Department managers will also try to make good employees look bad. It is as if they feel a motivated, hard working new employee are trying to take their position. Department managers will also black ball you so that you can not move into another position or be hired permanently within the organization.
Advice to Senior Management – Stop backing department managers and listen to all your employees. Get rid of the employees that are not producing and are being disruptive and rude.
Yes, I would recommend this company to a friend
2013-05-09 09:01 PDT
Former Employee – worked at IRS full-time for more than 7 years
Pros – Government job provides stability. A great benefits package. Tools and resources are abundant. New campus provides for a positive work environment.
Cons – I was fortunate to be on a team with a great work leader, great manager, and great peers. HOWEVER, it is a highly dysfunctional negative work environment if you are unlucky enough to be in the wrong department!
Advice to Senior Management – Treat people with respect!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-11 09:53 PDT
Former Employee – worked at IRS as a contractor for less than a year
Pros – Good work environment and the ability to truly help others
Cons – Lifeless and boring atmosphere at times
Advice to Senior Management – Liven up the place
Yes, I would recommend this company to a friend
2013-04-26 20:39 PDT
Former Employee – worked at IRS full-time for more than 7 years
Pros – Good place to work if you want to earn a check without having to do much real work
Cons – Didn't feel like I was making an impact with businesses that were examined, even if the examination resulted in violations identified
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-23 20:04 PDT
Former Employee – worked at IRS full-time for more than 3 years
Pros – Choice of shift, pay, government work, seasonal
Cons – Incentive program no longer for data transcribers
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-12 18:14 PDT
Current Employee – been working at IRS full-time for more than 8 years
Pros – Government jobs come with security
Cons – Sometimes working with the public can be a challenge
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-27 06:57 PDT
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