Insight Reviews

Current Employee – been working at Insight full-time for more than a year

Pros – - The project team I worked with was great, hard working, caring, team-oriented.
- The project team had three SAP go-lives and three migrations in a year; this no small feat, but I do not think anyone at a senior level understands this

Cons – - Management behavior is bullying, micro-management, out of touch with people
- Systems/processes are out-moded
- Lack of integration of functions - never integrated from 5 acquistions
- Struggles with identity
- Cannot clearly articulate value proposition
- Makes most of its money by jacking up freight costs
- HR is old school and outmoded
- Benefits are average - emphasis is purely on cost containment
- Too top heavy
- Exec salaries are paid at ranges that a much larger company in terms of revenue, margin and employee base would pay

Advice to Senior Management – - Start over!
- Sell the company!

Former Employee – worked at Insight full-time

Pros – Good exposure to broad portfolio of manufacturers.

Cons – Workload is too much for most support staff. Management focus is typically determined by which manufacturer they had drinks with or a comment the CEO heard in passing. Leaders are selected based on who they are friends with - no skills required with the exception of yes men and cheerleaders.

Advice to Senior Management – You talk about accountability but it"s ok to miss commitments if you are part of the "in crowd".
Hire and fire based on skills and hold everyone accountable.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Insight full-time for more than 7 years

Pros – Insight has good benefits compared to many other Arizona based employers -- you can also come and go as you please.

Cons – Sales management does nothing to train and force the sales rep to actually sell--they are just order takers.

Advice to Senior Management – Develop a world class Sales team by actually teaching sales skills and getting rid of those who just take orders. Put Product Management back to where it was --a very profitable department --and stop wasting time trying to get the large manufactures...IBM, HP, ect. more business...it won't happen unless customers call and ask for it. The old regime actually knew what they were doing...this new regime simply is rearranging deck chairs on the Queen Mary (it doesn't matter what this round of executives do, Insight is not going anywhere). I am recommending Insight to friends simply because as long as you keep your mouth shut and stay mediocre -- you may have a
well paying job for life.

Yes, I would recommend this company to a friend

Current Employee – been working at Insight full-time for more than a year

Pros – Other than the free stuff they give away there isn't much to like about this company.

Cons – - I am severely overqualified for my position but cannot advance to a new position because I am not Mormon or an attractive female.
- You will have to work with people who are barely capable of chewing their own food let alone being in an advanced position that requires some actual thought and planning to do.
- They constantly push us to sell services and labs but the team that runs that and does the pricing for us is a bunch of inept idiots. They transferred someone from their labs in Chicago to help the reps but she has absolutely no idea what she is doing and should be working as a janitor before being in the role she is in.
- The "trainings" they make you go to several times per week are redundant and run by people who have no idea what we are supposed to sell.
- They make us push special products and services daily and require us to call our clients to try and push these things when it makes no sense for us to contact them.

Advice to Senior Management – Management needs to reassess their jobs and realize that they should clean house and get rid of the people who are in the wrong positions. They need to get rid of all the people addicted to drugs and randomly drug test people because they are putting other employee's jobs in danger. Management needs to hire people who are qualified for the positions they have rather than putting anyone with a pulse, nice rack, or cute face in a position they are incapable of handling.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Insight full-time

Pros – I can't think of one right now.

Cons – I've seen the reviews that you can come and go as you please, which is true for sales reps, but as for the rest of us it is sometimes an option but believe me, it comes with a huge price! It’s also not something you can do as you please or by any regular schedule. It’s given as perks sometimes for a questionable job well done, but please read on. The only way up is out! There is absolutely no training offered on career advancement or common ethical business practices. Pay cuts are not unusual and employees are under so much stress that leaves for stress related illness is a regular occurrence. It’s a rare occasion that I see a smile on the face of a corporate employee, they walk through the halls barely speaking to each other given the stressful environment; it's by far the grayest place I've ever worked!

Disastrous financial practices that need to be creatively shown to clients and the pressure is on employees to continue on with the same disastrous financial practices that got this company into hot water when they had to restate earnings not that long ago. If employees don't go along with Insight's sketchy approach to working with client funds they are threatened and harassed. Their method of creating invoices to increase stock prices up is deplorable! Insight has been trying to get on the Best Companies to Work For list and it makes me greatly concerned for anybody that would consider putting the required time and energy and huge risk of changing employment, relocation, etc., to become employed with this company!

The benefits might as well not be any at all! If you pay for the 'all the bells and whistles plan' that costs a bunch to be a part of, you'll soon come to find yourself with large suprising bills for things that most insurance plans cover. They're pushing to get everyone on the high deductible plan, but that offers in essence just coverage for huge problemsome medical issues. It's not a good plan for those who would like their familes to get regular wellness checks or basic illness treatment such as those for sinus infections, allergies, asthma, or even hurt limbs, etc.

In this job market, we cannot afford to not to be extremely careful with where we invest our time and our energy! Please, do yourself quite possibly the greatest favor of your life and seek employment with a company that cares about its employees and where your good energy and longevity will be rewarded not wasted!

Advice to Senior Management – Take pride in Insight to make it an organization well worth changing jobs for!

No, I would not recommend this company to a friend

Former Employee – worked at Insight full-time for more than a year

Pros – Learn Lots and good environment

Cons – Overworked with Little Pay and hard to move up

Advice to Senior Management – Give people more routes for advancement, and when someone deserves a raise.. Give it to them.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Insight full-time for more than a year

Pros – as a sales rep you can earn 6 figures but only if you last

Cons – they favor a certain kind of person Rhymes with Norman.
No salary increases, it actually decreases as your tenure grows
commission payouts constantly change, rendering more hard work and less income. Many of the successful reps do not hit their goals because of their outrageous expectations,
Prepare to be engulfed with unprofessional emails chains, unnecessary and redundant trainings, meaningless meetings
micromanagement. They will time your bio - breaks and metrics are impossible.
Few hours in the day actually spent selling
poor culture
no diversity
high turnover

Advice to Senior Management – Diversify. Diversify. Diversify! Stop hiring specific people irrelevant to their work history. Stop the nepotism, destroy the poor culture, listen to your reps, more indians less chiefs,

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Insight full-time for more than 7 years

Pros – If you are a remote Services employee, and work on a dedicated contract, the company leaves you alone and lets you do what that contract requires done. They do try, somewhat, to keep that contract.

Cons – The company is more focused on Sales, and not so focused on Services. The few Sales people who are assigned to go out, find Services contracts for the Services people to go work, and follow through on renewing those contracts don't cover their assigned area. They stick to the one major city, and that's it. This leaves remote dedicated Services guys in a lurch when a contract ends, is not renewed due to negligence, and no new contracts within 120 miles.

The company advertises itself as a Global company, and markets itself as such. When it comes to Services, though, EMEA and APAC are not covered. This puts the company at a disadvantage, as they are unable to get Global Services contracts with Global clients due to no FTE EMEA or APAC presence (instead they contract to a partner on a short term basis) for companies that require Global contracts. The company is unwilling to put forth the effort to expand to these areas, even after it has been raised.

The company's senior management seems unstable. Every month, at least 2 emails, sometimes more, come out about some member of senior management leaving, being reassigned, or being replaced.

Advice to Senior Management – If you are trying to expand Services share within the company, make sure you have your regions covered. If you have a rep assigned to cover 2-3 states, make sure they actually hit all the major cities in those states equally, not just the one the local office is in. Make sure that rep actually works with your existing clients proactively to secure contracts for the Services teammates assigned to that client.

Hiring a teammate on to work onsite at a client, then when that client is lost expecting that teammate to either drive 2 hours to next closest client, relocate, or move to full time travel is not a good move. If the teammate wanted one of those options, they would have chosen them at onboard. Work with a few clients in the general area... If you have one client, chances are there are a number of prospective clients who are nearby.

Don't advertise yourself as a Global Services company unless you are willing to put forth the effort to prove you are fully capable of delivering full global capabilities with Services offices or coverage in all major areas. If you are not willing to commit to being globally oriented, be willing to accept smaller clients until such time as you have infrastructure to commit to being globally oriented.

If a perk or event is offered to HQ employees, offer an equivalent or replacement to your remote employees, even if they are dedicated at a client. They are as much your employee as any HQ employee.

Yes, I would recommend this company to a friend

Current Employee – been working at Insight full-time for more than 3 years

Pros – Large corporation, many avenues for success as a whole.

Cons – Large corporation, heavy on politics, career advancement possibibilites only for those in the "clicks".

Advice to Senior Management – Provide more genuine and detailed feedback of corporate direction to those in the trenches. Stop paralyzation through process. Stronger attention to services delivery teams company wide.

No, I would not recommend this company to a friend

Current Employee – been working at Insight full-time for more than a year

Pros – Exposure and access to Director level and above is constant. Organic growth is heavily considered but not guaranteed.

Cons – Stadium-like seating may be intimidating to folks coming in from the outside.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company