Interactive Brokers

  www.interactivebrokers.com
  www.interactivebrokers.com

Interactive Brokers Reviews

Updated 14 December 2014
Updated 14 December 2014
48 Reviews
2.9
48 Reviews
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Interactive Brokers Chairman, President, and CEO Thomas Peterffy
Thomas Peterffy
35 Ratings

Employee Reviews

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  1. 9 people found this helpful  

    Horrible! Real devils in here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Greenwich, CT (US)
    Current Employee - Software Engineer in Greenwich, CT (US)

    I have been working at Interactive Brokers full-time (more than an year)

    Pros

    There is some really good engineering work being done

    Cons

    - No internet at all. Not even restricted/moderated internet. You cannot get a glimpse of what is happening in the outside world from morning 9am-6pm for a near 365 days a year. In today's world, this is like stringing up a person without allowing air to breathe.
    - Adding to the internet policy, the culture is one of the worst. The managers are horrible with absolutely no humane feelings. They expect you to be like slaves, no question asked, no issue raised against your head. With the internet policy, I feel people who work for a few years will loose any sense of emotion and become extremely apathetic. People this will have very adverse affects on your personal lives. So please read this and do not take an offer at this company even though the money they give is somewhat above the average market value.
    - The head of the one of the departments even sometimes makes this explicit when hiring you: "Being social is not good in the company". So not take this lightly. The culture will drain any life from you. You work in the company for 10 years and not know anything about the guy sitting next to you.
    - H1B/Work visa permit holders... READ THIS!!: They only give 10 days of vacation for the whole year for the first 5 years! Yes just 10 days a year! So, you will have no time to prepare for interviews leave alone actually interviewing with companies to get out of the place if you don't like the culture. I have seen many people who are stuck there because of this situation. This will drive you crazy leading to many psychological problems.

    Advice to ManagementAdvice

    Give your employees internet if they need. You can give them the tradeoff of reducing their salary for having their internet monitored if security is a concern.
    Get a life guys. Treat your employees like they are humans and remember they have feelings too. They need to get a life where they can smile once they get home and not think about why they ever got stuck at this company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    I wish I had left earlier.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Interactive Brokers full-time (more than an year)

    Pros

    Salaries are good. You can learn a lot about trading. Co-workers are smart. New Year's party is nice.

    Cons

    Work environment is poisonous. Communication is discouraged among employees; you are expected to solve your problems with minimal external help. There are no trainings no working from home. Tools and development processes are very old. Career advancement is very slow. Employee stock incentive plan seems good at first but it locks you in with the company. Once you announce to leave the firm they will screw with you wherever they can.

    Advice to ManagementAdvice

    Treat your employees with respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good people but limited resources to work and internal tools always crash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Interactive Brokers full-time (more than 3 years)

    Pros

    -Majority of the people in customer service and technical support are very nice and helpful

    -Free lunch (if you stay in office and work during your lunch hour)

    Cons

    -Internal communication tools and systems constantly crash and could not get information to help assist customer

    -Limited resources (more often no resources) and training to help customer, for example they expect you to assist a client to place an order in an iPad and iPhone, we don't even have these tools in the office! Constantly have to use personal phone and mobile data plans to help customer; they don't care how things are done as long as the customer is assisted.

    -Management controls everything, they have the final say and if you are on the trainee system and you submit a reply, chances are you have to wait one or two days for approval. Chasing them is hopeless.

    -Communication between regions is very troublesome. Colleagues from other regions are often bouncing between tasks claiming it is because customer is based on the closest region or because of time difference. Since the global routing, people may cold transfer calls back to the existing queues so that they can leave on time.

    -Projects that are assigned are often random and pointless.

    -Majority of the Technical Operations team are very unhelpful, when escalating an issue they either do nothing or waste your time, or wait 2-3 days to copy and paste your report on the bug report to escalate further.

    Advice to ManagementAdvice

    Train employees and provide better resources to complete day to day tasks. For example, mobile devices and tablets so that we know how to walkthrough clients on placing orders.

    You may also want to give more incentive for your employees to stay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 6 people found this helpful  

    rigid management and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interactive Brokers full-time

    Pros

    - some great engineers.
    - free lunch (at a cost)

    Cons

    - free lunch at the cost of your lunch break.
    - no growth and they don't care. same sh*t everyday.
    - rigid management. you better be a machine that functions only to finish tasks.
    - expect to work all time. eyes on you.
    - don't expect help or communication. they are non-existent.
    - many more....

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    simply wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interactive Brokers full-time

    Pros

    great place to work. righteous mgmt. challenging stuff.

    Cons

    not much to speak of

    Advice to ManagementAdvice

    keep doing what you are doing

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Time will tell

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interactive Brokers

    Pros

    salary is competitive to market

    Cons

    expect to spend a majority of time there

  8. 5 people found this helpful  

    Stay away if you are not desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Greenwich, CT (US)
    Former Employee - Anonymous Employee in Greenwich, CT (US)

    I worked at Interactive Brokers full-time (more than an year)

    Pros

    Health insurance better than at most large financial institutions
    Reasonable hours compared to many financial institutions (approximately 9-6, work through lunch).
    There are quite a few competent and pleasant people.. if only you could interact with them during business hours!..
    If you are a mediocre c++ coder, you will be taught a minimal standard that will make you better.

    Cons

    Low compensation, uncompetitive vesting schedules, unethical authoritarian management, substandard time off policy, and zero flexibility.

    Your kid is sick and you need to be 2 hours late? Either take 1/2 day off (you get 16 days of sick+vacation), or work two extra hours in the evening. You choose between seeing a sick child, and a chance of a vacation. Sick with a fever? Take a day off. I have seen a lot of sick people putting in the hours.

    The employer is likely to stick to the letter of the job offer - so read it carefully, and make sure you understand what you are signing.

    There is no room for professional growth and upward mobility.
    You are assigned detailed projects (specs) by your manager, and are given no freedom in their execution. The "managers" call and treat all employees as 'programmers' - it is irrelevant that you were trained as an engineer of a scientist. You will be coding to a spec, no matter what.

    Your manager is your final arbiter. There are some "managers" who cannot stand up to their boss when issues arise. As an alternative, they blame their reports for failures (note the spec part above!), and repeatedly get their reports fired. The upper management did not question this pattern until a handful of people went the revolving door.

    Interaction with anyone is discouraged. You are paid to type, not to talk.

    And never, ever should you offer your opinion. Even as you walk in and see that certain areas are 2-3 years behind competitors - stay mum - IB managers already know that they are the best. Your input will get you nothing but trouble.

    Advice to ManagementAdvice

    Get modern management training.

    Learn to respect your employees and show it.

    Bring time off/sick leave policy in line with competition (3-4 week vacation, 1-2 weeks of sick leave). Bring deferrals in line with competition (0-30% for most, 2-4 years). Bring comp in line with competition. You are no longer paying well enough for people to disregard the issues. Your most desirable employees are snatched by competition. Who do you think is staying?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Interactive Brokers full-time

    Pros

    Free lunch, open to other races

    Cons

    Only Swiss has a Promotion Chance

  10. 2 people found this helpful  

    Intense, originally challenging but later depressing and even debilitating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Interactive Brokers full-time (more than 5 years)

    Pros

    - A few of efficient business processes, most well-automated
    - A handful of worthy technologies to learn and think of.
    - Fair-n-square business practices as far as I can say (not to confuse with "nice to clients")
    - Acceptable pay; almost-guaranteed "raises" for raising cost of living
    - Keep to the letter to their side of your contract (which does not include much good; but still)
    - Free lunch that you usually eat at your desk (if you consider that a pro)

    Cons

    - Self-righteous and rigid high management; initiatives and comments are effectively discourages
    - Antiquated and ineffective-to-stupidity software governance (do not confuse with 'inefficient').
    - Non-existent work/life balance (total 16 days for vacation, personal and sick days; you are mostly treated and managed as a resource rather than human being)
    - Not only are free information and idea exchange not promoted but in many ways strongly discouraged. As an example, you won't even have an Internet access at your desk unless your function needs it. As one of the results, the company is stagnating technologically.
    - No training/learning programs I am aware of.
    - People are discouraged from talking

    Advice to ManagementAdvice

    Not that I think they would take any, but: consider formally training yourself in ethical people management (maybe try reading Stephen Covey's books?).

    On a side note: I had to rank CEO "disapprove" for his failure to keep the management effective and adequate to the company''s scale. This is not at all intended to deny his technical and financial genius and ethical business practices that made this company possible. I would have selected "both approve and disapprove" if the Web side provided this choice. (I did not want to select "No opinion" because I certainly had one)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Horrible place. Unless your kids are starving, look elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Greenwich, CT (US)
    Former Employee - Operations in Greenwich, CT (US)

    I worked at Interactive Brokers full-time (less than an year)

    Pros

    Paycheck and Health Insurance, Free lunch ( that isn't free at all )

    Cons

    Impotent HR, Flawed review process, complete disrespect to employees, Blind following of orders is required, Dysfunctional atmosphere that could be damaging to mental well-being in the long run. Do not confuse this company with any other in the financial filed and do not get fooled by interviewers who are trying to draw a rosy picture, you will regret it later. Low compensation and bonus compared to industry standards.

    Advice to ManagementAdvice

    Invest into employees, review your middle management so that they do not abuse power, start acting like a $6B company. Interview employees and review their goals ambitions and general well being. Give employees ability to submit anonymous reviews of their managers. Educate your middle management, as they are mostly uneducated without any real management experience thinking bullying is an appropriate management style.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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