Interstate Hotels Reviews

I have been working at Interstate Hotels full-time for more than a year

Pros – Friendly atmosphere -- Everyone knows your name
Executive team is approachable and extremely helpful
Great opportunities for advancement if you vocalize your career goals with management
Can schmooze with powerful hospitality professionals -- Regional CEO's and Area Executives
Discount at Starbucks!

Cons – Strange mix between "lifetime" employees and revolving door associates
Can be a bit unorganized at times, which can be frustrating

I worked at Interstate Hotels full-time for more than 7 years

Pros – Good pay. Solid corporate structure. Pleanty of hotels nationwide to advance your career

Cons – Big company mentality. Advancement stagnates at mid manager level.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Interstate Hotels full-time for more than a year

Pros – -Many local properties have autonomy over their operations.
-Local management is empowered to make decisions on day-to-day operations.
-Mid-size operator has opportunities to move laterally or promotion.
-Variety of different levels of service in lodging (budget, mid-tier, and luxury)

Cons – -Only takes action to improve a property when it has reached a crisis.
-Senior management doesn't seem knowledgable of property-level issues.
-Technology for systems is outdated.
-No reaction to poor employee survey results.
-Benefit costs to employees slightly higher than comparable companies.

Advice to Senior Management – Take some serious action on property-level issues that come to your attention.
Establish values that are properly communicated and adhered to.
Only accept management contracts that are financially feasible--if an owner wants you to run a property with no expenses, no capital improvements, and yield a high profit--simply say 'no.'

No, I would not recommend this company to a friend

I have been working at Interstate Hotels

Pros – good hotel portfolio; good company prospects

Cons – hard to get recognized; top performers don't have proportional rewards

Advice to Senior Management – allow people to voice opinions more often and recognize people's contributions, especially the regional team and the corporate team

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Interstate Hotels full-time for more than 3 years

Pros – Benefits Package, Corporate Support, Advancement Opportuiniites

Cons – I cannot think of any significant Cons about working with Interstate

Advice to Senior Management – Follow the SOPs and you will do well

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at Interstate Hotels part-time for less than a year

Pros – I worked in a restaurant at one of the Interstate Hotels in Louisville, KY. I made decent money there and it was well run. For me, it was a short term job that got me through a stretch, but I know a lot of people had worked at that hotel for years and were really happy there.

Cons – Like a lot of hotel restaurants, business could be unstable so income wasn't reliable.

Advice to Senior Management – Coordinate marketing scheduling with area events better.

Yes, I would recommend this company to a friend

I have been working at Interstate Hotels full-time for more than 3 years

Pros – Lots of hotels under management offering good flexibility for those willing to move.

Cons – Very difficult to be promoted or recognized unless you start with Interstate at entry level. Very strict attendance policy and very strict accountability for top level property employees but not for regionals (if you can get to that level).

Advice to Senior Management – Realize that valuable employees may exist outside the Interstate fold and treat them fairly when hired. Hold your Regionals to provide more support and less discipline. There is too much value placed on Interstate experience and not enough on the assets an "outsider" with the same amount, or more, experience might be able to bring.

Yes, I would recommend this company to a friend

I have been working at Interstate Hotels full-time for more than a year

Pros – This company cares for and looks out for their employees. They expect a lot out of their employees but also reward them as well.

Cons – The only problem I have is they they do not offer tuition reimbursement, It is almost like telling an employee that we like you where you are, you will not move up.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Interstate Hotels full-time for more than 3 years

Pros – Lots of hotels to choose from making advancement or relocation easier. Hotels are mostly deluxe and upscale properties and upper tier executives are great people, extremely nice and helpful. Some good benefits but not necessarily better than any other hotel.

Cons – Hotel level management holds all the accountability and is likely to have to work 60-70 hours a week due to excessive reporting and training required. Very hard to get promoted beyond that level unless you know how to play the game; if your regional folks are weak, it will reflect poorly on you as well and you will not get noticed. Regionals are highly compensated but apparently held responsible for almost nothing and don't necessarily reflect the values of the upper tier. Your personal experience will depend largely on them and your exposure to the great people at the top with be once a year at most.

Advice to Senior Management – Hold your regional managers more accountable for the way they treat people; it doesn't reflect your values. Get out and see your GMs.

No, I would not recommend this company to a friend

I have been working at Interstate Hotels

Pros – great chances for advancement, move up with speed if you have talent

Cons – none that I have found

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company