Interstate Hotels

  www.interstatehotels.com
  www.interstatehotels.com

Interstate Hotels Reviews

Updated 22 October 2014
Updated 22 October 2014
63 Reviews
3.1
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Jim Abrahamson
17 Ratings

Review Highlights

Pros
  • There is room for advancement in the comapny if you are willing to do the work (in 3 reviews)

  • Some good benefits but not necessarily better than any other hotel (in 3 reviews)


Cons
  • The attendance policy has very strict consequences (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Corporate Revenue Director in Dallas, TX (US)
    Former Employee - Lead Corporate Revenue Director in Dallas, TX (US)

    I worked at Interstate Hotels full-time (more than an year)

    Pros

    Great people, locations & hotels

    Cons

    None that I can think of.

    Advice to ManagementAdvice

    Keep doing what you are doing

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great but getting too big to remember the line workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - No Comment in Hell, MI (US)
    Former Employee - No Comment in Hell, MI (US)

    I worked at Interstate Hotels full-time (more than 5 years)

    Pros

    There are a lot of processes in place, support is ok, pay is great

    Cons

    but it really depends on what location you are at as ultimately there is a large disconnect from the core corporate office from the property level. There are many General Managers that are just not good, but they are good at massaging corporate staff to keep their job. There should be more action in cleaning the complacent out and invigorating the property with real talent

    Advice to ManagementAdvice

    a long term employee with high performance history and impeccable record should hold some weight if for the first time ever, they report a major problem to corporate- listen to your tenured employees- they know the real story

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    No structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Interstate Hotels

    Pros

    Plenty of travel opportunity

    Cons

    The worse structure evere there is no training, no support and everyone plays the blame game

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    I saw 0 in-house promotions in 1 year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Supervisor in Columbus, OH (US)
    Former Employee - Front Desk Supervisor in Columbus, OH (US)

    I worked at Interstate Hotels full-time (more than an year)

    Pros

    Easy to contact upper management, lots of properties to move between

    Cons

    No inhouse promotions, not considerate of students

    Advice to ManagementAdvice

    I moved to gain tuition benefits, maybe consider it?

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    I've worked for a franchise hotel with Interstate as their management company for 2.5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interstate Hotels full-time (more than 3 years)

    Pros

    Diverse portfolio of hotels, access to many brands.

    Cons

    poor benefit package, limited work/life balance, high turnover at corporate level and hotel management makes for many organization changes. Obvious they care about making money, not about their employees.

    Advice to ManagementAdvice

    Simple, value your employees, allow them to be happy with their employment, which will encourage them to provide better genuine hospitality to your guests. This will create happier guests/clients, repeat business and better word of mouth advertising/referrals. All adding up to revenue growth!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Sales Coordinator

    Former Employee - Sales Coordinator in Ypsilanti, MI (US)
    Former Employee - Sales Coordinator in Ypsilanti, MI (US)

    I worked at Interstate Hotels full-time (more than 5 years)

    Pros

    Large Corporation. Many hotels. Ypsilanti Marriott is a large Full Service Hotel. Has F&B, Housekeeping, Sales, Catering, and the Front Desk.

    Cons

    Hard to grow with the company. Did not move people up in the hotel, liked to bring in outside people.

    Advice to ManagementAdvice

    Move up in the hotel from within.

  8.  

    Overall, Interstate Hotels & Resrts is a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in New York, NY (US)
    Current Employee - Sales Manager in New York, NY (US)

    I have been working at Interstate Hotels full-time (more than 3 years)

    Pros

    Promote positive work environment, produce great sales-oriented tranings and conferences. Benefits are among the best in the industry.

    Cons

    Hard for qualified employees who wish to move up and transfer to a different hotel within the same market. It appears that you have to move. Longtime employee was let go due to a no remote office location policy. This employee was not given a thank-you for your service or any farewell & best wishes from any of the management team.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Job opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Line Cook in Miamisburg, OH (US)
    Former Employee - Lead Line Cook in Miamisburg, OH (US)

    I worked at Interstate Hotels part-time (more than 8 years)

    Pros

    Management let me run the kitchen as I wanted, listen to what I had to say, and as a prior Executive Chef, I was able to train my co- workers to do their jobs better. My manager would listen to any ideas I had, and gave me the opportunity to train her to do her job better. Management worked with my varying class schedule.

    Cons

    I am a full time college student, and was unable to take advantage of transferring to another property for higher advancement. I had full control in the kitchen which was fun, it gave me freedom to try out new things but made for a busy time. I Loved it!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Interstate Hotels full-time

    Pros

    Many opportunities available specially if you have connections

    Cons

    require the right connections to be promoted

    Advice to ManagementAdvice

    Consider senior staff for promotion prior to newer staff members!

    Recommends
    No opinion of CEO
  11.  

    Your coworkers make all the difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Salt Lake City, UT (US)
    Former Employee - Server in Salt Lake City, UT (US)

    I worked at Interstate Hotels part-time (more than an year)

    Pros

    The hotel discount perks are fantastic if you like to/are able to travel.

    Cons

    Very corporate environment. There are always new hoops to jump through in an effort to put out fires, positive acknowledgement is rare.

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