Intertek Testing Services NA

www.intertek.com

Intertek Testing Services NA Reviews

Updated 11 January 2015
Updated 11 January 2015
56 Reviews
2.6
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Wolfhart Hauser
14 Ratings

Review Highlights

Pros
  • Good work environment and work pace (in 4 reviews)

  • 20 days PTO when you start, laid back work environment, and some good people to work with (in 4 reviews)


Cons
  • Excessive hours, poor management, work-life balance is non-existent (in 3 reviews)

  • As long as you went to high school with managers you do not need to have knowledge or skills (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Intertek at a glance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Manager in Fairfield, NJ (US)
    Former Employee - District Sales Manager in Fairfield, NJ (US)

    I worked at Intertek Testing Services NA

    Pros

    Interesting business ,always changing ,client meetings are always different

    Cons

    Spent a year plus building a sales team with knowledge that my compensation plan was unrealistic . I believed finally that 2015 those numbers would be reached . They let me go before that could be realized ,someone else will reap the benefit of my hard work .

    Advice to ManagementAdvice

    None ,they would not consider it anyway

    Doesn't Recommend
  2.  

    Beware of Intertek's culture before you commit to employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    I worked at Intertek Testing Services NA

    Pros

    For some this may be an opportunity for a lifetime if you play the politics game and fit in with its senior management, much of whom have grown up in the company and know no other.

    Cons

    Intertek is a large company that has not invested in systems - financial and otherwise, that are found in most large cooperations. Many of its senior managers have not been employed outside of Intertek and therefore lack an understanding of how to manage a large cooperation. It does not value its employees and has a high turnover as a result. There is minimal investment in employees and no formal on-boarding program. It does not welcome new ideas and individuals who challenge the status quo.

    Advice to ManagementAdvice

    Hopefully, the new CEO will recognize these issues and shake up "the old boys club" and infuse a breath of fresh air into Intertek;s historical culture that has discourage innovation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    - Land of opportunity, if you have the drive a lot of growth potential
    - Wide range of positions and roles
    - Successful public company
    - Little management oversight, free to make decisions

    Cons

    - Poor training
    - Limited management interaction with direct reports
    - Revenue drives the company at all cost
    - Be ware of the Intertek location, very wide and inconsistent between locations
    - High turn over rate
    - Does not value employees

    Advice to ManagementAdvice

    Intertek could be a great company. Intertek spends a tremendous amount of time on its image and understanding the market. Unfortunately Intertek falls short in providing the tools necessary to it employees to meet the clients expectations. With more guidance from upper level management Intertek could truly affect change.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Intertek Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Kentwood, MI (US)
    Current Employee - Account Manager in Kentwood, MI (US)

    I have been working at Intertek Testing Services NA full-time (more than a year)

    Pros

    Flexible, great compensation, training. Work with awesome smart people.

    Cons

    High, high pace. Challenging knowledge base to master.

    Advice to ManagementAdvice

    More training

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Not a bad place overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager
    Former Employee - Account Manager

    I worked at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    Large, growing, stable, global company

    Cons

    They promote a lot of people from within the company if they are ambitious and willing to work tons of hours. Just because someone is good at sales, does not mean that they are a good leader. Many of the mid level management do not know how to support their people. Base salary is quite a bit lower than the competition

    Advice to ManagementAdvice

    Try to be more competitive with the pay structure

    Neutral Outlook
    Approves of CEO
  7.  

    Trust Your Professionals with Office Supplies

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intertek Testing Services NA

    Pros

    Very much a technology and computer driven office atmosphere. The computer programs are from at least the 2005 era. The office has very few paper files and everything is stored digitally.

    Cons

    Modern-day technology. If you need to get a new battery for your mouse, you just need to save the old one, take it in person to the front desk during normal business hours, they go to a locked drawer, take the old one and then give you a new one. If that takes too much of your time, just stay late to make up for what you spent.

    Paperless office. If you want to get a pad of paper, you have to go in person the front desk and they will get from a locked cabinet. Cuts down on filing space.

    And that's if you a re a professional in the office.

  8.  

    Extremely Disappointing Employment...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee in Cortland, NY (US)
    Current Employee - Anonymous Employee in Cortland, NY (US)

    I have been working at Intertek Testing Services NA full-time (more than 5 years)

    Pros

    Good benefits, flexible schedule, close to home

    Cons

    Work hard to do a good job & watch all sorts of people screwing off all day. People who do little to nothing seem to get promoted quickly. It doesn't matter that you do a great job, you will never get paid what you deserve unless you are one of the in group, who seem to be basically worthless as far as doing any kind of job. If you are good at what you do you get stuck in the position you're in because they won't let you move. They will hire a new worker with zero knowledge or experience with Intertek before promoting an employee who has been working with the company for years... Unfair practices. and of course they will blow smoke up your backside trying to convince you that the person was the best pick for the job, never mind that the person is a "friend" of the hiring dept manager.

    Advice to ManagementAdvice

    Start recognizing who the hard working people are and rewarding them with the salary they deserve. Start weeding out the waste. This company could be so much more than it is if it only had decent management. Even good managers have no power to make any significant changes. Stop putting people over departments they know nothing about nor do they care!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Poor communicator and very complex political play.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intertek Testing Services NA full-time (more than a year)

    Pros

    Good place to learn and build your experience in compliance certification. It is a good company to gain exposure to manufacturers which can be used to network to gain your next employment.

    Cons

    For a $3 billion company, it is ridiculous that Intertek does not have a cross function enterprise software. Every department uses different home brewed software and sometimes each department uses multiple systems and manual excel sheets when clearly a more automated software are available at a very reasonable cost.

    If you have to work for Intertek, make sure you network with the right people. Learn how the politics work and side with them. If not, you will constantly need to justify your work.

    Advice to ManagementAdvice

    Hire better people that are suited for the job. A lot of your supervisors are very poor at managing others.
    The common theme of the complains are office politics and lack of communications. Do better in those 2 fields.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Intertek Testing Services NA full-time (more than 3 years)

    Pros

    -Good work life balance
    -Global company
    -Knowledgable colleagues

    Cons

    -Poor compensation
    -Political environment for sr. management
    -Difficult to move up in the company
    -Disconnect between sr. leadership and its associates

    Advice to ManagementAdvice

    Need to nurture younger employees, limit politics, better salary

    Recommends
    Negative Outlook
    Approves of CEO

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