Itron Reviews

Updated 23 October 2014
Updated 23 October 2014
95 Reviews
2.4
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Philip Mezey
41 Ratings

Review Highlights

Pros
  • Good work / life balance and the ability to work in different fields (in 7 reviews)

  • Itron benefited greatly from the government stimulating the utility companies to investing the Smart-Grid technologies (in 5 reviews)


Cons
  • Struggling to move away from legacy products; hard to break into the upper management circle (in 7 reviews)

  • In my opinion, the only successful department is software development, IT, and cyber security (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Too Much Politics forcing competent people to Quit..... Leading towards a Downfall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Mumbai
    Current Employee - Sales in Mumbai

    I have been working at Itron full-time (more than 5 years)

    Pros

    Good History, used to be a good Company in Actaris times.. Now nothing more that property of few Politicians

    Cons

    Poor Talent Retention, Lacking market Focus, Too much Politics.. India (Energy) business being deliberately killed.

    Advice to ManagementAdvice

    Wake-up , your Political Mid management is Looting the company and forcing Good people to leave

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    In an interesting industry, Itron was a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Engineer in Raleigh, NC (US)
    Former Employee - Field Engineer in Raleigh, NC (US)

    I worked at Itron full-time (more than an year)

    Pros

    The managers were receptive to feedback. Everyone's perspective was taken into account, if you make your perspective known. The position I held involved a lot of travel, and their travel policies were very accommodating as far as large field/consulting companies go.

    Cons

    I left when it looked like the federal government stimulus well was running dry. I can only make assumptions from that point on, but it looked like the impending belt-tightening was about to change the work culture a lot.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Consultant in Raleigh, NC (US)
    Current Employee - Senior Business Consultant in Raleigh, NC (US)

    I have been working at Itron full-time (more than 5 years)

    Pros

    I have been there for more than 5 years. The people there are great to work with and very helpful. I've enjoyed pay increases and bonuses on an annual basis. The benefits are excellent. I love to travel and my job allows that 40-45 weeks a year.

    Cons

    Technology is cutting edge and you have to be a self-motivator to keep up. Opportunities are available, but you have to apply for them. Work pace can be brutal at times.

    Advice to ManagementAdvice

    Don't get stuck in the rut, consider other ways of doing things.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Changes Already

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Waseca, MN (US)
    Current Employee - Manager in Waseca, MN (US)

    I have been working at Itron full-time (more than 5 years)

    Pros

    I've been part of Itron for numerous years, and there were some years in there where things were a little sketchy. I can see that sr management has seen those issues and has chosen to address them head on with multiple management changes for the better. There is already new programs and processes that are better designed for employee training and engagement. I've also read other reviews here regarding prejudices and slurs regarding other races and minorities. My role touches many business segments across multiple geographies and I can say with 100% certainty that I have never encountered any of what the few disgruntled employees have stated. I have no idea where that is coming from, but is completely false, and if it is true, those employees should have talked to their local HR rep who would nip it in the bud.

    Cons

    I do believe there needs to be better communication of company direction in the future, but that has already improved as well.

    Advice to ManagementAdvice

    please share what the future looks like and help us to be positive and spread the positivism throughout the company. The future looks so bright!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Some Issues, Overall Good Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Raleigh, NC (US)
    Current Employee - Anonymous Employee in Raleigh, NC (US)

    I have been working at Itron full-time

    Pros

    In the Raleigh office, it feels like most employees are concerned about their fellow workers and want to do things that help each other as well as the company be successful. Recently, I have seen an increase in employee group engagement between different departments in things like wellness/fitness activities, internal collaboration, and local civic engagement opportunities. Work hours for most departments are flexible and most managers in the company seem to be OK with flexible scheduling and allowing employees time to take care of personal issues. Most employees are focused on doing the best work they can within the constraints placed upon them by management. Benefits are reasonable. Work-life balance is usually good but sometimes other offices in the company are not respectful of time across different time zones when scheduling meetings and expecting work after normal hours. Overall, there is more good stuff going on than there is bad stuff. I don't think Itron is the best employer in town, but they are far from the worst.

    Cons

    On the technical side, the deadlines for product development and code release often seem arbitrary. They are driven by company executive mgmt and local office senior management with not enough regard for quality. This has bitten the company in the past and lessons have not been learned by all involved. I'll add that this is getting better in some cases, but there is still work to be done in others. Access to external training opportunities which would bolster career progression are limited. Customer contracts are often enacted based on vague and poorly worded goals only to later result in Itron being forced to agree to unreasonable customer demands or face 'penalties' during product deployments.

    I seem to work for the only Itron office in the US that is not set up well for health and fitness in that there are no shower facilities available. That's a small gripe, but an important one in these days of employer focus on wellness. Benefits costs continue to rise yearly at a rate that has the employee share going up much faster than the increase in company share. Stock incentives have basically disappeared for all but a very select few employees.

    Morale is not as good as it could be lately due to the overall condition of the industry. Coming off the highs of the govt stimulus spending a few years ago, the pace of sales seems slow today, but that is probably no different than any other company doing the same type of systems work as Itron. I see other reviewers commenting about racial slurs and other negative issues, but I have not experienced that type of thing in Raleigh. Maybe it's just a west coast problem.

    Advice to ManagementAdvice

    I believe that management wants to do the right thing at Itron but it feels like decisions are made based on unrealistic market and customer pressures instead of consideration of reality. I hope to see a return to the quality-first focus that has been present in prior years. Recent changes in vacation policy were bad. I don't really care that Itron is now 'on par with other similar company policies' regarding vacation. I want to work for a company that strives to EXCEED the policies of other similar companies!

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Tough to get things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Systems Engineer in Jackson, MS (US)
    Former Employee - Software Systems Engineer in Jackson, MS (US)

    I worked at Itron full-time (more than 3 years)

    Pros

    small setting, friendly people. flexible hours

    Cons

    hard to change the culture

    Advice to ManagementAdvice

    think outside the box

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Provincial company that grew fast and cannot handle itself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Itron

    Pros

    Depending on your position and how active you are, you will get involved in a lot of projects and can learn a lot. As poorly as it is managed, sometimes good results come out of it too.

    Cons

    Itron suffers from unorganized management. Managers at Itron are not concerned with doing things right and usually pick the easiest way to do things setting a terrible model for other employees in the office and ruining employee morale. If the manager doesn't care why should I? To make matters worse, half of the employees are managers of their own. You cant ask another employee to help you with a project. They will get pissed and trouble starts there!
    Don't be surprised if your colleague who works 10 hours a week and is friends with the manager shows up with 55h/week average hourly work at the end of the year! Don't even bother to report it because as provincial as Itron is, friendship is stronger than work ethics and you will get into trouble.
    I see that other reviews have complained about slurs. I haven't heard them and I am not a minority but I am not surprised. I have seen a lot of tension and hate comments when a minority employee gets promoted. In my opinion, it is their own fault. I don't see why a minority or foreigner should join Itron when there are many other diverse companies in the US.
    Itron doesn't care about employees AT ALL. Everybody is complaining about the workplace and company only changes its CFO. That's a great sign that nobody cares, so be quiet or leave!

    Advice to ManagementAdvice

    Monitor managers very closely. They are not following the protocols. Nobody doesn't report in fear of retaliation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Great changes taking place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at Itron full-time (more than 3 years)

    Pros

    There has been a lot of change in management lately, but I think it's very much for the better. A lot of people were in roles that they were grandfathered into due to tenture, but had no business or aptitude for that kind of role. The new management is looking at things with a clean pair of eyes, and initiating good changes. I'm very excited about the future.

    Cons

    Corporate communication regarding changes and direction is kind of slow coming. Also, there are so many layers of management, it's hard to navigate sometimes.

    Advice to ManagementAdvice

    Keep the changes exciting and fresh. Everyone working here has been craving changes and inspiration for a long time.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Feels like working in a dead company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Itron full-time

    Pros

    Work/life balance is a pro

    Cons

    Terrible senior employee behavior.
    Offensive sexual comments and jokes. Generally, Itron is not a female-friendly environment.
    No training for the job.
    Colleagues smiling at your face and talking behind your back to the manager.

    Advice to ManagementAdvice

    Itron needs some major changes. Many employees have lost motivation already.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Hatred and racial bias made all strong employees leave!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Itron

    Pros

    You will get your paycheck and some experience in the industry

    Cons

    I smiled and left the consulting group a while back without saying a word but in my stay there I heard racial slurs everyday. The interesting part is that your manager hears them too but does not react to them in any way as if it is completely normal.
    Most good employees have already left Itron. There is not enough work unless you are in HR or legal department dealing with employee complaints.

    Advice to ManagementAdvice

    None. Just dont hire indian descents anymore. Your company sucks!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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