J. Crew Reviews

Updated 29 September 2014
Updated 29 September 2014
613 Reviews
3.7
613 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
404 Ratings

Review Highlights

Pros
  • There was also a great discount for employees that was great during the holidays (in 92 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 67 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 38 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Superb work environment

    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at J. Crew part-time

    Pros

    Positive work environment, great support and training from superiors, lots of entry-level autonomy, and wonderful discounts.

    Cons

    I guess working late nights or on Saturdays sometimes? They try to accommodate your schedule though.

    Recommends
  2.  

    it s agood company ,love working here the only thing bad abt the company is management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Mumbai
    Current Employee - Software Engineer in Mumbai

    I have been working at J. Crew full-time for more than 3 years

    Pros

    good working environment ,heafty salary,good apparaisal,great work life balance

    Cons

    bad management, too much work load

    Advice to ManagementAdvice

    open up

  3.  

    Opportunities to fully immerse yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support  in  New York, NY (US)
    Current Employee - Sales Support in New York, NY (US)

    I have been working at J. Crew part-time for more than 3 years

    Pros

    The managers are always doing their best to make the work and training environment fun and energetic. During training and all-store meetings, we would usually have group activities where some of the associates would style another associate as if they were styling a customer, which helps everybody to get an idea of the top looks of the season and how to sell the merchandise we offer. If you want to work here, you really have to like the brand and be a good representation of it; the employee discount is phenomenal because they really expect you to buy and wear J. Crew clothes in order to set a stylish "example" for customers. They're usually pretty good about not scheduling you outside your availability and granting the days off you request, with the exception of busy holidays (which is true of most retail, unless you're one of the lucky few who put in their requests WAY in advance). Associates and managers are a diverse bunch and I have encountered only a few, isolated & far-between incidents of sexism--employee HR reports are taken seriously.

    Cons

    I was hired as a part-time Sales Support Associate, and I remained part time even when I switched departments. I had a large availability and they scheduled me for ALL of my availability. I was part-time but still working 5 days a week, 8-9 hour shifts. If you're back-of-house (stock, merch, etc), they're going to schedule you EVERY DAY you're available, trust me. Its nice to be relied on, but I had to take a day off of my availability to catch up on some needed sleep.

    Advice to ManagementAdvice

    Learn to balance your employees a little bit more. Its strange when there are two employees who work in the same department and are both part-time, yet one is complaining about not receiving any hours and the other is complaining about being stressed and overworked.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Overall a great part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Aurora, IL (US)
    Former Employee - Sales Associate in Aurora, IL (US)

    I worked at J. Crew part-time for more than a year

    Pros

    I really love their clothes, so it was fun to interact with customers and help put together outfits. I got to be myself. The managers were very flexible and definitely cared about the employees.

    Cons

    Sometimes hours were scarce. The job could be overwhelming on busy days or holidays.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great company, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance  in  New York, NY (US)
    Current Employee - Finance in New York, NY (US)

    I have been working at J. Crew full-time for more than 5 years

    Pros

    Regarding working at the corporate headquarters: very generous vacation time, nice company 401K match, summer Fridays, creative and talented people, industry -leader CEO

    Cons

    Retail sector is up and down so at times can be stressful if sales are not great. It can be hard to move up, or to move to another department.

    Advice to ManagementAdvice

    Don't overlook promoting from within over going to the outside.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Burlington, MA (US)
    Former Employee - Customer Service Representative in Burlington, MA (US)

    I worked at J. Crew part-time for more than a year

    Pros

    Fantastic group of people to work with in a creative environment. Great discounts on the clothes and great work ethic.

    Cons

    No full time positions were available at the time.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Retail Sales Support Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support
    Former Employee - Sales Support

    I worked at J. Crew part-time for more than a year

    Pros

    I can only speak to my store/ district: good leadership, good wages for part time, upbeat, responsible co workers and managers, and not difficult work.

    Cons

    Not much room for growth unless you're willing to put in crazy hours, a little boring, horrible rude customers.

    Advice to ManagementAdvice

    Promos for employees were the only things that made me have any desire to work harder.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Flexible schedule, customer service experience

    Cons

    Low pay, hard to move up

  10. 1 person found this helpful  

    The kind of job where going to work makes your day better, not worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Camarillo, CA (US)
    Former Employee - Sales Associate in Camarillo, CA (US)

    I worked at J. Crew part-time for more than 3 years

    Pros

    30% employee discount, including gift cards and 50% off clearance. I had to leave a few times for Army National Guard service, and each time I came back they were excited to bring me back on as soon as I wanted to come back to work. This is the kind of place where if I was having a bad day and thought about calling in sick, I always made myself go to work, not because I was afraid of getting in trouble for not coming in, but because I knew that going in to work would make me feel better. The store management actually cared about us, whenever I was having an off day I could always talk to my management about it and they would be there to listen and to offer advice, whether it had to do with work or personal life.

    Cons

    The Store Director left for another company, and her replacement (brought in from another company) was AWFUL. There were several people in assistant management positions within the company that wanted the position and would have been great at it, but they were passed up.

    Advice to ManagementAdvice

    Look for current employees to promote first rather than bringing in outsiders. J.Crew has so many amazing people already employed within the company that are more than willing and able to rise to the challenge.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Truly a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate
    Current Employee - Sales Support Associate

    I have been working at J. Crew part-time for more than 5 years

    Pros

    Management is great and very approachable. They really work to build a team that cares about J.Crew as a brand and represents the company well. Everyone gets along for the most part and it's actually enjoyable to go to work. They're also really flexible about working around scheduling issues. I was able to change my schedule every semester while a full-time college student and they didn't get upset about it, they actually were super supportive. They provide training throughout the year and are good about keeping employees in the know about corporate changes. Also, the discount is a huge benefit and they offer a number of other benefits even to part-time employees. Overall, J.crew a really great company to work for!

    Cons

    On call shifts can be frustrating. Also, a shortage of hours during the spring and summer.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for J. Crew? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.