J. Crew

  www.jcrew.com
  www.jcrew.com

J. Crew Reviews

Updated 21 November 2014
Updated 21 November 2014
656 Reviews
3.7
656 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
433 Ratings

Review Highlights

Pros
  • There was also a great discount for employees that was great during the holidays (in 92 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 72 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 38 reviews)

  • I was hired as a part-time Sales Support Associate, and I remained (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Superb work environment

    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at J. Crew part-time

    Pros

    Positive work environment, great support and training from superiors, lots of entry-level autonomy, and wonderful discounts.

    Cons

    I guess working late nights or on Saturdays sometimes? They try to accommodate your schedule though.

    Recommends
  2.  

    it s agood company ,love working here the only thing bad abt the company is management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Mumbai
    Current Employee - Software Engineer in Mumbai

    I have been working at J. Crew full-time (more than 3 years)

    Pros

    good working environment ,heafty salary,good apparaisal,great work life balance

    Cons

    bad management, too much work load

    Advice to ManagementAdvice

    open up

  3.  

    Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Washington, DC (US)
    Former Employee - Sales Associate in Washington, DC (US)

    I worked at J. Crew part-time (more than an year)

    Pros

    Great job for those interested in fashion and customer service. Fast paced, great employee discount of up to 60% off on a certain amount of numbers of products a month.

    Cons

    Pay not fantastic, hours were highly variable, especially during summer hours. Some commission made which was a disadvantage if shift was on the register.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time

    Pros

    The management team at my store is wonderful, but I have heard that this is not the case at other store. You get an amazing discount and there was an opportunity to meet people at 770 (headquarters) if you have an interest in doing a corporate job. Everyone is super nice and passionate about the clothes.

    Cons

    Some sales associates get a little too competitive when it comes to sales since we do get commission. J.Crew's style is transforming at the moment and it is turning into something a lot of people don't want/understand.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    High Turn Over Rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in San Francisco, CA (US)
    Current Employee - Part Time Sales Associate in San Francisco, CA (US)

    I have been working at J. Crew part-time (more than an year)

    Pros

    Discount, managers were all friendly, supportive and helpful. Great college job.

    Cons

    Long hours, minimum wage pay, poor work/life balance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great job for a student! Wonderful atmosphere with great brand recognition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY (US)
    Former Employee - Sales Associate in New York, NY (US)

    I worked at J. Crew

    Pros

    - Beautiful showroom
    - Very interesting colleagues from all walks of life, you will definitely make friends
    - Great place to learn about upscale apparel and how to provide pristine customer service

    Cons

    - Very strict policies / not much room for error; whatsoever.

    Recommends
    Approves of CEO
  8.  

    Great Retail Experience

    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at J. Crew part-time (more than an year)

    Pros

    Empathetic managers, great employee discounts, able to build a good relationships with a customer base that is pretty loyal to the brand

    Cons

    During the holiday season you will work terrible hours, regardless of what you request.

  9.  

    Great job to have while in college!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew part-time

    Pros

    Flexible scheduling, commission, employ discount, and plenty of time off

    Cons

    Location, competitive co-workers, pay for parking during shift, and short breaks

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Best retailer to work for, if you choose to work retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Store Manager in Dallas, TX (US)
    Current Employee - Associate Store Manager in Dallas, TX (US)

    I have been working at J. Crew full-time (more than 5 years)

    Pros

    If you are going to work retail, please work here. The best retailer I have worked for, period. The company cares, and works to promote associates.

    Cons

    The cons would be the same for any retail management position: long weekends, annoying customers, and a lack of work/life balance.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great job for students!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Schaumburg, IL (US)
    Current Employee - Sales Associate in Schaumburg, IL (US)

    I have been working at J. Crew part-time (less than an year)

    Pros

    Great atmosphere, great company, and great brand.

    Cons

    Challenging hours, and holidays are tough to work through.

    Recommends
    Positive Outlook
    Approves of CEO

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