Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews

Updated 19 November 2014
Updated 19 November 2014
219 Reviews
2.8
219 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
33 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jack in the Box

    Pros

    Good people, decent pay and managers were approachable and helpful.

    Cons

    Well it is fast food that contributes to our nation's obesity and heart problems.

  2. 1 person found this helpful  

    A company in permanent transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Manager Level in San Diego, CA (US)
    Former Employee - Corporate Manager Level in San Diego, CA (US)

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    Good compensation, very skilled team.

    Cons

    Constant turn over at mid-leadership levels

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    It is hard work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Apple Valley, CA (US)
    Current Employee - Cashier in Apple Valley, CA (US)

    I have been working at Jack in the Box part-time (more than an year)

    Pros

    You work as a team

    Cons

    You sometimes really get mean customers it might make you snap

    Advice to ManagementAdvice

    If you plan to be management here I advice you to work as a team player as well so your team could work harder for you.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    No leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time

    Pros

    Enjoyed the coworkers, and enjoyed the free coffee, other than that no positives.

    Cons

    Again, No leadership. The worst problem was having the head managers of every department spend their time together instead of in their own departments.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Okay as a first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Cook in Houston, TX (US)
    Current Employee - Cashier/Cook in Houston, TX (US)

    I have been working at Jack in the Box full-time (less than an year)

    Pros

    Usually, managers can at least try to accomodate your schedule to balance school and work life. That isn't always the case, though. The best benefit that a job like this could give you is serving as a starting point with which you could start out your work experience. It's also possible to make some friends out of your workmates.

    Cons

    Oftentimes, managers will cut hours from your schedule to the point where it doesn't make sense to waste your time for a few hours, and then get a laughable check at the end of the pay period. Also, expect to be given additional experience over time, without a reciprocal pay raise.

    Advice to ManagementAdvice

    I understand that you're trying to run a business and manage everything as best as you can, but try to be more personable and understanding to your customers as well. Also, and this is a biggie, treat all workers equally and fairly. There are always those who do most of the work while others lounge around and wait until their shift is over.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great Environment to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Citrix in San Diego, CA (US)
    Current Employee - Citrix in San Diego, CA (US)

    I have been working at Jack in the Box as an intern (less than an year)

    Pros

    Friendly and helpful staff to work with

    Cons

    Building was a little confusing at first

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I don't really recommend this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Houston, TX (US)
    Former Employee - Shift Leader in Houston, TX (US)

    I worked at Jack in the Box full-time (more than an year)

    Pros

    Discounted food/free meal after becoming shift leader, I was able to become shift leader after a few months, I didn't really mind the pay in the beginning

    Cons

    Management did things to intimidate other employees they knew wouldn't speak up for themselves, wanted speed of service yet there wasn't significant amount of workers on the floor, when speed of service is met managers received the bonuses, got paid 8.75 for shift leader but asked for 9--worked various shifts including graveyard that other shiftleaders didn't want. Corporate didn't even listen to an employees complaint

    Advice to ManagementAdvice

    Be considerate to your employees. Pay them more. Add more workers to a shift, don't just go by the charts and sales from previous days to help you determine how many workers you need in a specific shift for a specific day. You can not tell the future of how busy a day will be. The amount of workers on the floor should be exactly like the training video states. Hopefully one day the work environment can be fixed. Just some constructive criticism.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Prepare to be under-equipped and unprepared to serve bad food.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at Jack in the Box part-time (less than an year)

    Pros

    The work isn't that hard, and you can get a lot of hours if you want them.

    Cons

    The food is awful. The pay is worse.

    Advice to ManagementAdvice

    Find a better chain, lol.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Working at Jack was, intially, awesome. Not so great after some management changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Dallas, TX (US)
    Former Employee - General Manager in Dallas, TX (US)

    I worked at Jack in the Box full-time (more than 3 years)

    Pros

    Great benefits, great salaries, great people.

    Cons

    Work life balance was difficult.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    My experience was horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Las Vegas, NV (US)
    Former Employee - Cashier in Las Vegas, NV (US)

    I worked at Jack in the Box part-time (less than an year)

    Pros

    The hours are great and I enjoyed the pay

    Cons

    The employes are rude my boss was racist and showed favoritism to employees in which they were her family members

    Advice to ManagementAdvice

    I would definitely train and keep a closer eye on the stores and managers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

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