Jack in the Box

  www.jackinthebox.com
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Jack in the Box Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

2.8 188 reviews

41% Approve of the CEO

(no image)

Leonard A. Comma

(17 ratings)

38% of employees recommend this company to a friend

Review Highlights

Pros
  • Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work(in 9 reviews)

  • 80% of the workers are obese because of the free food(in 8 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach(in 11 reviews)

  • constant attentiveness to customers and occasional rude customers(in 7 reviews)

188 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
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    • Disapproves of CEO

     

    My experience was alright they taught me how to work fast.

    Crew Member (Former Employee) Escondido, CA (US)

    ProsThe employees were nice, and friendly.

    ConsThe rude customers, and having to work late at night because it was 24 hours.

    Advice to Senior ManagementManagment should be more flexible with hours like they said they would .

    No, I would not recommend this company to a friend

    • Culture & Values
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    Just another fast food job

    Anonymous (Current Employee) Surprise, AZ (US)

    ProsEmployees fun to be around. Great for learning time management. Discounts to eat here. You work in more then one area of the restaurant.

    ConsShift leaders always blame crew members for everything that goes wrong. You are talked to like you are below them. The food is left to sit for hours. That's gross... Also the stores are not cleaned as I have found black mold in the soda machine. The customers get drinks from there, ewwww. You are forced to hold drive through cars for 2 minutes in order to get a better speed of service, yelled at if you don't. Also NO BREAKS!!!!

    Advice to Senior ManagementGive the hard workers recognition. Explain to shift leaders that if they treat crew members with respect they will do a better job.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    It's a fast food job, so of course it'll be bad. Okay if your a teen, bad news otherwise.

    Cashier/Cook (Former Employee) Santa Ana, CA (US)

    ProsDiscount on some food and a great learning experience.
    Teaches you the basics of sales and customer service.

    ConsThere are no benefits here!! Managers are full of themselves and tend to see employees as just cheap labor. They do not properly communicate with the rest of the employees. Chances of promotion are bleak and few ever get to see them. My schedule was weekly, so not very flexible, and would be called up to work on non-scheduled days frequently.
    One third of all customers were really a pain to deal with.

    Advice to Senior ManagementOffer a few more promotions to those who need it, it gives incentive to work harder for the company..

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    First Job

    Cashier (Former Employee) Ontario, CA (US)

    ProsGood learning experience for time management, working with others,

    ConsMinimum wage, poor treatment of workers

    Advice to Senior ManagementRecognize good workers when you have them.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Wonderful experience!!

    Team Member (Current Employee) Fontana, CA (US)

    ProsWonderful coworkers. Easy to learn about what you need to do for the Dining Room and Drive Thru.

    ConsLow pay. Unpredictable sales. Not always guaranteed 15 hours a week.

    Yes, I would recommend this company to a friend

     

    Good place to work

    Anonymous Employee (Former Employee)

    ProsEmployees are fun to be around.

    ConsI didn't find too many cons.

    Advice to Senior ManagementNone

    • Culture & Values
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    Cashier

    Cashier (Former Employee) Houston, TX (US)

    ProsGood pay for a high school student, hands on customer service experience, fast pace

    Conslong hours of standing on feet, rude customers, eager managers, look out for guest shoppers! ( they grade you and the store)

    Advice to Senior ManagementUplift the employees under you! Encourage and reward their great work!

    Yes, I would recommend this company to a friend

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    • Approves of CEO

     

    Good facility and efficient, despite 2 flailing GMs

    Anonymous Employee (Current Employee) Olathe, KS (US)

    ProsThe system they use has been well engineered. Stock is easy to access and keeping the food flowing takes only 4 people. The training they provide is more than thorough.

    ConsSchedule changes for the week were done without employee knowledge or input. Had 2 GMs that both could not do a truck order. Two to three items would be out of stock for a week. Team leaders worked 40-60 hours on the line while the GMs came and went just to have someone in the office. Short numbers were scheduled to keep labor cost down.

    Advice to Senior ManagementGrow up! Learn about consistency and leadership so there can be a little solidarity in the crew. For goodness sake if you want to be an example or a leader at a fast food restaurant first learn how to make the food then work to do it fast. Do not play playground politics while expecting a mature crew to respect you.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    It was very unproffesional at how the ran things.

    Cashier/Cook (Former Employee) Houston, TX (US)

    ProsIt a easy job to make easy money and the training is easy to catch on really fast and plus you aint got to bring lunch

    ConsThe things that did not please me was the leadership was not good it felt like you where working as one not as a group and when you ask question the could not be answer. On your days off the would call and ask if you can come in or make you come in and when you had to leave for a good reson the act like the could not help you.

    Advice to Senior ManagementIf you expect your team to work right the treat them the way you wanted to be treated. Help out when somebody need to help instead of seating at your desk. The last thing stop acting like your better then the works just cause your in a manger

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Trying to pay for an education on minimum wage.

    Team Leader (Current Employee) City of Spokane Valley, WA (US)

    ProsThe only pro to jack in the box is the life long friendships I have created with some of my coworkers

    ConsTerrible bosses(area coaches, district owners
    No air conditioning
    No one listename
    High expectations, little pay
    People
    Attitude of bosses
    People
    Etc.

    Advice to Senior ManagementLook into your stores, my boss leaves to take the deposit to the bank for 3 hrs ( 5 min drive) don't know the last time I saw the area owners. When I do they never tell the crew they are doing a good job, always critical. I have worked for jack in the box since 2009. I am a full time student and employee. I hate every moment that I am there. It used to be nice when I first started. But with the new owner and the upper managment eveyone has unrealistic expectations of all the employees. My checks are barley 600.00 and I have been a team leader for almost 4 years with no opportunity to go further because "I'm not making this a career". What happened to it begins with internal serivce? That got lost with corporate. I now have to come in on my day off for a 1 hr meeting when I live and hour away, waste of my time and effort. Thanks jack. Suicide here I come.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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