Jack in the Box

  www.jackinthebox.com
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Jack in the Box Reviews

Updated 31 July 2014
Updated 31 July 2014
192 Reviews

2.6
192 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
19 Ratings

Review Highlights

Pros
  • Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work (in 9 reviews)

  • 80% of the workers are obese because of the free food (in 8 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 11 reviews)

  • constant attentiveness to customers and occasional rude customers (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sadly, management has deteriorated in the last 3-5 yrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Benefits, immediate co-workers, co-workers from other departments, perks

    Cons

    Management in department and as a whole

    Advice to ManagementAdvice

    Abide by office culture

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    rude co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Santa Ana, CA (US)
    Former Employee - Cashier in Santa Ana, CA (US)

    Pros

    they worked with your schedule, but if you want a lot of hours (30+) this is not the place to work. They cut everyone's hours the second year I was there to save money

    Cons

    as employees, we didn't work well together as a team which made work tough. the place in general was very dirty. the location was bad and attracted many rude customers.

    Advice to ManagementAdvice

    work on your customer service and make sure your employees work well together. happy employees equals happy customers and faster service!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Just another fast food job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Surprise, AZ (US)
    Current Employee - Anonymous in Surprise, AZ (US)

    Pros

    Employees fun to be around. Great for learning time management. Discounts to eat here. You work in more then one area of the restaurant.

    Cons

    Shift leaders always blame crew members for everything that goes wrong. You are talked to like you are below them. The food is left to sit for hours. That's gross... Also the stores are not cleaned as I have found black mold in the soda machine. The customers get drinks from there, ewwww. You are forced to hold drive through cars for 2 minutes in order to get a better speed of service, yelled at if you don't. Also NO BREAKS!!!!

    Advice to ManagementAdvice

    Give the hard workers recognition. Explain to shift leaders that if they treat crew members with respect they will do a better job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    It's a fast food job, so of course it'll be bad.
    Okay if your a teen, bad news otherwise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook  in  Santa Ana, CA (US)
    Former Employee - Cashier/Cook in Santa Ana, CA (US)

    Pros

    Discount on some food and a great learning experience.
    Teaches you the basics of sales and customer service.

    Cons

    There are no benefits here!! Managers are full of themselves and tend to see employees as just cheap labor. They do not properly communicate with the rest of the employees. Chances of promotion are bleak and few ever get to see them. My schedule was weekly, so not very flexible, and would be called up to work on non-scheduled days frequently.
    One third of all customers were really a pain to deal with.

    Advice to ManagementAdvice

    Offer a few more promotions to those who need it, it gives incentive to work harder for the company..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    My experience was alright they taught me how to work fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Escondido, CA (US)
    Former Employee - Crew Member in Escondido, CA (US)

    Pros

    The employees were nice, and friendly.

    Cons

    The rude customers, and having to work late at night because it was 24 hours.

    Advice to ManagementAdvice

    Managment should be more flexible with hours like they said they would .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Ontario, CA (US)
    Former Employee - Cashier in Ontario, CA (US)

    Pros

    Good learning experience for time management, working with others,

    Cons

    Minimum wage, poor treatment of workers

    Advice to ManagementAdvice

    Recognize good workers when you have them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Employees are fun to be around.

    Cons

    I didn't find too many cons.

    Advice to ManagementAdvice

    None

  9.  

    Wonderful experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Fontana, CA (US)
    Current Employee - Team Member in Fontana, CA (US)

    Pros

    Wonderful coworkers. Easy to learn about what you need to do for the Dining Room and Drive Thru.

    Cons

    Low pay. Unpredictable sales. Not always guaranteed 15 hours a week.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Houston, TX (US)
    Former Employee - Cashier in Houston, TX (US)

    Pros

    Good pay for a high school student, hands on customer service experience, fast pace

    Cons

    long hours of standing on feet, rude customers, eager managers, look out for guest shoppers! ( they grade you and the store)

    Advice to ManagementAdvice

    Uplift the employees under you! Encourage and reward their great work!

    Recommends
  11.  

    This job has horrible customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Temple, TX (US)
    Former Employee - Team Leader in Temple, TX (US)

    Pros

    Free food. Get to see very great entertainment on the graveyard shift the customers are very funny. Sometimes too rude.

    Cons

    Manager will sometimes make you do all the work and do not do a thing but sit on their phones and eat. They are so rude to customers and the employees.

    Advice to ManagementAdvice

    Have better training for management

    Doesn't Recommend

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