Jenny Craig Reviews

Updated 14 October 2014
Updated 14 October 2014
267 Reviews
2.2
267 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Monty Sharma
45 Ratings

Review Highlights

Pros
  • Helping people to reach their goals is a wonderful experience (in 41 reviews)

  • All employees receive a good opportunity to lose weight on the Jenny Craig program (in 25 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 27 reviews)

  • Manipulative Market Directors, long hours without lunches and low pay (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Terrible Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager
    Former Employee - Marketing Manager

    I worked at Jenny Craig full-time (more than 5 years)

    Pros

    NONE- this is the worst place I ever worked

    Cons

    Mean Girls Club- women who know nothing about business running it into the ground

    Advice to ManagementAdvice

    Fire anyone who has worked there for more than 10 years in upper management

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    Program Director/Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Consultant in Santa Clara, CA (US)
    Former Employee - Program Consultant in Santa Clara, CA (US)

    I worked at Jenny Craig full-time (more than 5 years)

    Pros

    I loved working with the clients. It was an incredible experiece and honor to be so intimately involved in someone's life long struggles and challenges. You really can make a huge difference in someone's life just by caring enough to listen and acknowedge their story.

    Cons

    Jenny Craig as a company is one of the most poorly run and mismanaged company I have ever worked for so far. They do not respect their employee's at all, the pay is only minimum wage or slightly above but I will say that their medical/dental benefits were pretty good. No dought, because Jenny Craig is owned by Nestle' Corporation.

    Advice to ManagementAdvice

    If management would treat their employees' with some respect and pay them what they are worth, they would probably attract more loyal employees that would be willing to give 110%.....what a concept!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 10 people found this helpful  

    Not promising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Carlsbad, CA (US)
    Current Employee - Anonymous Employee in Carlsbad, CA (US)

    I have been working at Jenny Craig full-time (more than 5 years)

    Pros

    generally have worked with great people, the company itself is fantastic, and really does help people lose weight and change their lives.

    Cons

    Changes in senior leadership, & ownership have led to a very conflicted and intensely ambiguous work environment. Continual restructuring, and downsizing have increased the work-load for many, causing increased stress and decreased motivation.

    Doesn't Recommend
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 5 people found this helpful  

    Used to be a great place work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig

    Pros

    The clients are amazing, and you really do help change lives. Have learned a lot about listening to what people really need/ want.

    Cons

    Things change all the time. We are expected to do more without be compensated for the extra work. They do not value their front line. The commission scale and base pay has not been adjusted in years. Can not afford to live on own or without a second job working here. IT seems like the company does not know where it's going anymore.

    Advice to ManagementAdvice

    Listen to your consultants, we are the front line when it comes to dealing with clients. Change can be good, but so much change without compensation is not so good. Do something to show you care about who works here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Confidence underminer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Centre Director
    Former Employee - Centre Director

    I worked at Jenny Craig full-time (more than 8 years)

    Pros

    Jenny Craig employees tend to be "people" persons, that is, they like and care about others, are warm and easy to get to know, and generally have a pretty good sense of humor. I met so many wonderful coworkers over my eight years with this company. Working toward goals and sales quotas both as individuals and as a team was stressful at times, but quite fun at others. Hearing client stories and motivations, and helping people make changes in their lives was rewarding.

    Cons

    Upper management was completely disconnected from the front line. Trainings developed by home office were insulting and written as if they believed consultants were intellectually inferior. When delivering corporate written training to my staff, they generally became angered and saddened by the obviousness of how little upper management thought of them and their intelligence. Mid level managers focused on role play, role play, role play for how to handle working with clients, but most times were completely inept and off-putting in their interaction with real life customers. The sad thing is, most employees at this company truly believe in the weight loss program, but have no respect for the company or the way it has been run. There is no room for creativity or critical thought. You go along with what the completely out of touch management team spouts, or you are targeted for removal. It is little wonder to me that this company continues to perform so poorly. They are completely out of touch with what customers and employees want. Hence the Mariah Carey debacle of a few years back.

    Advice to ManagementAdvice

    Get over your insecurity and actually listen to the people doing the job from which you have completely insulated yourselves. You would never use the dialog you expect staff to use if you were truly interacting with a customer. Spend more money on market research and make smarter decisions. Stop trying to be everything to everyone, pick a target demographic and market to that.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    An ok job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Sydney (Australia)
    Current Employee - Weight Loss Consultant in Sydney (Australia)

    I have been working at Jenny Craig part-time (less than an year)

    Pros

    I like helping people with their health goals. I like the 2-3 week training at the beginning. I like the teamwork. It's quite fulfilling and satisfying. i like that they can cover my shift quite easily if I need to take time off.

    If i didn't like working with most of the people in my team, i wouldn't stay.

    Cons

    You are paid pretty much the minimum wage to consult to clients - and consulting can sometimes be emotionally demanding. You also have to consult, take the menu order and pack food for clients in less than 20 min each. When you have clients booked, one after each other, all day long, it can be exhausting, stressful and tiring. The commissions are so little, they are not worth the stress and minimum pay.

    You will need a second job, a financially supportive partner or to live back with your parents if you want to make this your career - otherwise you can't support yourself on this salary!

    Advice to ManagementAdvice

    Since the arrival of the new CEO/owners means that most Weight Loss consultants' hours have been cut in the name of productivity. They will surely, maybe sooner, find out that we will not be able to deliver the high level of service in the less time to service clients, creating stress and dissatisfaction for the both the consultant and the clients.

    Pay the consultants more and you'll get more loyalty, focus and commitment back.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant in Houston, TX (US)
    Current Employee - Weight Loss Consultant in Houston, TX (US)

    I have been working at Jenny Craig full-time (more than 8 years)

    Pros

    It's great to be able to help customers to loose weight.

    Cons

    Training is very basic.
    No place to advance .
    An for those consultant that are bilingual, who bring lots of customers,do not get better pay.
    Impossible to express opinions if it goes against management.

    Advice to ManagementAdvice

    Let the employee express their opinion. The consultant are the ones that are always in contact with the customers, so they know what the customers really wants. So take in consideration if they have an opinion.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Tons of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Director in Cleveland, OH (US)
    Current Employee - Market Director in Cleveland, OH (US)

    I have been working at Jenny Craig full-time (more than 10 years)

    Pros

    Promotable opportunities, flexible schedules, fun energetic enviroment. We cultivate a culture of skilled, caring consultants who literally change the lives of our clients. We provide ongoing training and idea sharing consistently. Company benefits are extensive and full time status at 30 hours weekly.

    Cons

    Trying to adapt and change the perception of our program to the public.

    Advice to ManagementAdvice

    Stay on course and communicate consistently with the field.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Overall good company and good to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Jenny Craig Consultant in Omaha, NE (US)
    Current Employee - Jenny Craig Consultant in Omaha, NE (US)

    I have been working at Jenny Craig full-time (more than an year)

    Pros

    I love working days, and they are pretty flexible with your schedule

    Cons

    Management could be better with communication.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Customer Care Coordinator

    Current Employee - Customer Service Coordinator in Huntington Beach, CA (US)
    Current Employee - Customer Service Coordinator in Huntington Beach, CA (US)

    I have been working at Jenny Craig part-time (more than an year)

    Pros

    Fun coworkers and centre director. Clients are also very nice, depending on the day. Good job while in college.

    Cons

    Their technology could be better. I think now that it is owned by Nestle, they should be able to afford better technology for their staff.

    Advice to ManagementAdvice

    Push corporate for help with new equipment.

Jenny Craig Photos

Jenny Craig Corporate Office
Jenny Craig Center
Jenny Craig NY

+ Add Photo

Work at Jenny Craig? Share Your Experiences

Jenny Craig

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.