Work in HR or Recruiting?
JetBlue
3.6 of 5 166 reviews
www.jetblue.com Long Island City, NY 5000+ Employees

JetBlue Reviews

Updated Jun 10, 2013
All Employees Current Employees Only

3.6 166 reviews

                             

86% Approve of the CEO

JetBlue President & CEO Dave Barger

Dave Barger

(138 ratings)

76% of employees recommend this company to a friend
162 Employee Reviews
Relevance Date Rating
in
  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Great Company to work for!

Bilingual Reservations Agent (Current Employee)
Salt Lake City, UT (US)

I have been working at JetBlue part-time

ProsGreat management, flight benefits, work from home, your schedule gets better and better the longer you are there and it's pretty flexible, if you want time off you can either use paid time off of find someone to take your hours, trading hours is also a big plus, you can pick up a lot of hours if they are available.

ConsLow starting pay for Reservation Agents but it gets better the longer you're there.

Advice to Senior ManagementKeep up the good work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

1 person found this helpful  

MEH

Anonymous Employee (Current Employee)

I have been working at JetBlue full-time

ProsBeats not having a job

ConsPoor health insurance, no profit sharing,

Advice to Senior ManagementJust pay me average

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Very nice company to work for !

Ground Operations (Current Employee)
Boston, MA (US)

I have been working at JetBlue full-time for more than a year

ProsIf you enjoy traveling and career advancement this can be a good place to work in, the company is growing and getting better each fical year.

ConsIf you are a full time employee, flexibility can be a little harder since attendance is strictly enfforced. Unless you have no children, no school and just a free individual deducating your free time to working then full time is suitable but other than that part time is the best way to go around.

Advice to Senior ManagementManagement should make medical benefits equal and lower to all employees. There is no legit reason as to why part time employees have different medical coverage than full timers. Another thing, management should not have increased the 2013 health benefits to the highest the industry has ever seen. Your company calls for "Fun, Safety, Passion and Caring" please try to act what you preach. The company is great no doubt, just a little corners to make straight; thats all. Just remember airlines come and go we seen a few great ones already and they are now trailing; 10+ years in the airline industry is little of time and a lot can change in a long run, but keep shooting for the stars.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Family Company

Flight Attendant (Current Employee)
Fort Lauderdale, FL (US)

I have been working at JetBlue full-time for more than 10 years

ProsGreat pay for what we actually do. Plenty of perks to keep you coming back to work.

ConsLong hours and may have to work holidays and weekends until senior enough to hold it off. Public can be rough sometimes.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Inflight Crew Member

In Flight Crew Member (Former Employee)
New York, NY (US)

I worked at JetBlue full-time for more than 7 years

ProsFriendly coworkers, great benefits, fun job

Conscrazy hours, crabby passengers, cleaning the mess after flight

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Great Company

Anonymous Employee (Current Employee)

I have been working at JetBlue full-time for more than a year

ProsBy far, best company I've ever worked for. Great culture, people, brand, benefits, etc. Exciting industry. People really love what they do.

ConsObviously, politics will exist everywhere, but certain departments have their own culture where it's really out of control. The entire company doesn't have this toxic environment though. You just need to do your research with the team(s) you pursue opportunities in.

Advice to Senior ManagementHave more processes and standards in place to filter out bad seeds in management.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

1 person found this helpful  

Flight Attendant

Flight Attendant (Current Employee)
Boston, MA (US)

I have been working at JetBlue full-time for more than 3 years

ProsGreat overall company to work for. Good people, good product. Training is more than adequate. Like any other company, the more positive you are the better.

ConsFlexibility is a must. Health care is expensive. Some infighting. Long hours, sometimes archaic rules that sometime seem one sided.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

1 person found this helpful  

Enjoyable consistency with friendly people.

Customer Service (Current Employee)
Salt Lake City, UT (US)

I have been working at JetBlue full-time for more than 7 years

ProsGrowth of a newish company in a stagnant industry.

ConsExpectations set lower than one would like for growth

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Time to move on

IT Role (Current Employee)

I have been working at JetBlue full-time for more than a year

ProsA growning company in the airline industry that is setting itself apart with a good strategy. Good oppourtuntiy for people seeking jobs in the mainstream avaition areas of the company. Typical profiles are prior airline types for the more traditional airline roles and outside aviation for entry level roles in ground operations, in-flight and airports.

ConsNot a good place to work for IT individuals. The business doesn't view IT as part of it's core and tends to view it as a necessary 'evil' to be tolerated. New CIO lacks airline experience and broad IT vision to improve the situation. The IT organizational structure is top heavy with many chiefs and fewer workers impacting the ability to execute and lost of focus.

Advice to Senior ManagementConsistency is necessary if you want the culture and values to thrive and it must be demostrated startng from the top with little or no exceptions.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Culture & Values
         
  • Career Opportunities
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

So far, so good

Flight Attendant (Current Employee)
New York, NY (US)

I have been working at JetBlue full-time for more than a year

ProsWe just got a raise!

ConsDeductible on health insurance went up

Advice to Senior ManagementStop sending so many emails!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
3140 of 162 Reviews RSS Feed embed Embed

Worked for JetBlue? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.