JetBlue Reviews

Updated 25 April 2015
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3.7
354 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
266 Ratings

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)

Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Pros and Cons

Employee Reviews

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  1. i am completed b.a in last year

    Current Employee - Ground Operations in Coimbatore
    Current Employee - Ground Operations in Coimbatore

    I have been working at JetBlue

    Pros

    i am work jetblue sooooo happy

    Cons

    all workers iam in best worked for in sincere to jetblue

    Advice to Management

    i am work finished no time

  2. inflight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing company. Lots of growth opportunities and a feeling that you're part of something great.

    Cons

    I cant really think of any. Its not a career for everyone. The hours can take some getting used to.

  3. My crew bus washer and mecanic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew in Orlando, FL (US)
    Current Employee - Crew in Orlando, FL (US)

    I have been working at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    company trasdev ucf It is very good company but I do other things

    Cons

    My like work and I learn with you

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Crewmember

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT (US)
    Current Employee - Reservations Agent in Salt Lake City, UT (US)

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For me practically everything is awesome!

    Cons

    The Shifts... even though they have a great system to organize the shifts, I wish we could just pick our desired shift beginning on your hire date

  6. Helpful (1)

    Bilingual Customer Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent In BSO in New York, NY (US)
    Former Employee - Customer Service Agent In BSO in New York, NY (US)

    I worked at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with JetBlue was like working with family, and good friends. Started back at the hub JFK in Nov. 2003 till Oct 2008 in Charlotte.here in CLT. Awesome company to work for. The original owner David Neilman, and Dave Barger were great leaders. Both David and Dave really cared about the employees.

    Cons

    Well the only con in my opinion was when there were flight delays, or cancellations,everyone had to stay, even if the crew for that shift had showed up.

    Advice to Management

    Keep the "JetBlue Family Attitude:" That's what made B6 so different from all the other major Airlines.

  7. ao agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    good benefits, free travel.flexible schedule, easy work

    Cons

    coworkers, management, rude customers, working on holidays

    Advice to Management

    Need to be fair .

  8. I love looking at your boat it's beyond what I expected it to be I'm so happy that I chose to work for this companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight in Jf Kennedy Ap, NY (US)
    Current Employee - In Flight in Jf Kennedy Ap, NY (US)

    I have been working at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Awesome company, The employees a great I'm just happy to be a part of a good team.

    Cons

    You work a lot,but you also make a lot of money doing it so it's not so bad

    Advice to Management

    Great place to work

  9. Great company, but supervisors/team leaders suck

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    best company I've ever worked for, great pay, good co workers, friendly environment, meet new people everyday, very diverse

    Cons

    team leader do not care about their employees, they only look for you when you are getting in trouble, NO UNION, no protection from corporate if anything is blamed on you

    Advice to Management

    change the policy on year of inflight experience to become team leader. Anybody rookie can do 6 months of flying to then tell a 13 year veteran how to do his/her job.

  10. Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member
    Current Employee - Airport Operations Crew Member

    I have been working at JetBlue part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best benefits right away.

    Cons

    work schedule can be tricky in small stations

    Advice to Management

    Offer flexibility with scheduling for people that really want to stay and make a difference in the company.

  11. Helpful (3)

    Senior Analyst Corporate Communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst Corporate Communications in Long Island City, NY (US)
    Former Employee - Senior Analyst Corporate Communications in Long Island City, NY (US)

    I worked at JetBlue full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Brand and Product among low cost carriers. Great flight benefits if you can unplug during after-hours and actually make a stand-by flight.

    Cons

    Crewmembers are expected to put forth 150%. Much like a start-up company; your job role will change at management’s discretion and you may be expected to do responsibilities of three different roles. The corporate office at JetBlue lacks all if any work life balance.

    A once young and hip “JetBlue Culture” has been lost through its growing pains. There is poor and misleading communication across leadership.

    Advice to Management

    “Bring Humanity back to Air travel”…“Inspire Humanity”…”BlueManity”?

    Inspire Humanity for Crewmembers! Management should try to be genuine and true to their practices. The core values (Safety, Caring, iItegrity, Passion and Fun.) should be practiced not preached. The HR department a.k.a. “People Department” should truly help and support their Crewmembers more.

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