JetBlue Reviews

Updated 25 April 2015
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Employee Reviews

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  1. Getaways Sales Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sales incentives; flight benefits; free work trips to destinations to become familiar with products being sold. Coworkers; supervisors;

    Cons

    No sick leave; difficulty taking personal time off; pay is not equal to peers in industry. No ability to promote unless willing to work full time from the center.

  2. Great part-time job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member in Portland, OR (US)
    Former Employee - Airport Operations Crew Member in Portland, OR (US)

    I worked at JetBlue part-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The general manager is hands down the best boss I've ever had. Very close knit group of crew members who frequently hang out together outside of work. Flexible hours and fun work when everything is operating smoothly.

    Cons

    Weather, delays, and cancellations can all add substantial frustration and longer hours to your workday. Currently no option to go full-time in Portland.

    Advice to Management

    Great place to work overall, but different supervisors have different rules and ways of doing things, which is a bit frustrating at times. Would be nice, operationally speaking, if everyone was on the same page.

  3. Helpful (1)

    Absolutely no room for growth. Perfect place to work if you're only here for the benefits and do not want a challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in Long Island City, NY (US)
    Current Employee - Finance in Long Island City, NY (US)

    I have been working at JetBlue

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flight Benefits are great, and the work life balance is ideal depending on what department you're in. There really aren't any other pros to working here.

    Cons

    Absolutely no room for growth especially in the Finance department. People who are at manager level and above have for the most part been with the company for 10+ years and there's no sign of them ever leaving the company. The pace is so slow, and often times get bored with work. Management is hesitant to embrace change. People that work here are "comfortable" thus if you want to be challenged, work with smart people, this is not the place for you. The pay is also below average. The health benefits aren't great either.

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  5. Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Flight benefits, great co-workers to work with

    Cons

    No work life balance, Take care of work related issues on your own time. you have no time for yourself. The pay is lower than other airlines.

    Advice to Management

    Do an under cover boss and see what is really going on.

  6. JetBlue is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Solutions Lead in Salt Lake City, UT (US)
    Current Employee - Customer Solutions Lead in Salt Lake City, UT (US)

    I have been working at JetBlue full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    flight benefits and great co-workers

    Cons

    Previous Experience weighs more than Education. This can be a plus if that's what you bring to the table.

    Advice to Management

    Allow your employees to gain the experience you require by letting them do acting positions, and please don't require prior experience for acting positions because that's the whole reason to Bein an acting role.

  7. ok company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Agent in Salt Lake City, UT (US)
    Former Employee - Agent in Salt Lake City, UT (US)

    I worked at JetBlue

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    flight benefits
    relatively new company in airline industry

    Cons

    They switch management and now they only care about money and less about what the employees brought to the table and how they help our custoemrs.

  8. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flight benefits, health benefits, the people that work here

    Cons

    They don't always have the employee's best interest in mind. Sometimes politics get involved. Certain jobs have a bad work-life balance.

    Advice to Management

    Listen to your employees, they're the reason the company flourishes.

  9. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Island City, NY (US)
    Current Employee - Anonymous Employee in Long Island City, NY (US)

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with a friendly and outgoing culture.
    Leadership is available and easy to get in touch with. Encourage open discussion and teamwork. Good benefits.

    Cons

    The pay is low. Flexible work arrangements available, but depend on department availability and leadership approval. Headquarters in Long Island City isnt easily accessible

  10. Very fun and upbeat company that share success with their employees or better said (crewmembers)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in San Juan, PR (US)
    Current Employee - Airport Operations Crew Member in San Juan, PR (US)

    I have been working at JetBlue part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Constant comunication of companies status, successes, projects with all level employees. Travel benefits rival competing companies, profit sharing, and health benefits in Puerto Rico even for PT employees. Fun environment

    Cons

    Chain of command can be confusing, Positive feedback can be seen with some leadership but is not necesarally the culture.

    Advice to Management

    I believe scheduling is not as efficient as its potential. Follow up on new hires progress is basically non-existent.
    As an experienced manager, there is very few incentive for me to go all in and search for growth. Pay raise differential from lower level to lead and supervisor is not relevant

  11. Helpful (2)

    Strong Corporate Culture; weak operational implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Operations in Boston, MA (US)
    Current Employee - Ground Operations in Boston, MA (US)

    I have been working at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Travel benefits, profit sharing, continued education

    Cons

    Training is weak, seems to breed a "you're replaceable attitude", still trying to find organizational balance

    Advice to Management

    While JetBlue is an ontime airline; working in major cities can be a commuter challange. Shorten intro period; allow for more flexibility in work life balance.

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