JetBlue Reviews

Updated 22 April 2015
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Employee Reviews

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  1. Energetic, compassionate and dedicated company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern
    Former Intern - Intern

    I worked at JetBlue as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company invested highly in the training of it's employees. The company takes it's core values seriously!

    Cons

    Salary not as competitive as other organizations outside of the airline industry.

    Advice to Management

    Continue to set the culture as one of openness, dedication and caring.

  2. Good culture + great people + new product offerings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Long Island City, NY (US)
    Current Employee - Marketing in Long Island City, NY (US)

    I have been working at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The crewmembers at JetBlue make the airline and now with new product offerings, it's getting interesting. Flight benefits are great and can take you places you could never believe, but the standby lifestyle is not for everyone.

    Cons

    Depending on positions I'm sure, but work/life balance leans too far towards work. Basic IT resources are horrible. Flight benefits, no matter how much you plan, you'll eventually feel a level of stress and anxiety one never knew existed.

    Advice to Management

    With the rollout of our new product offerings, let's do our best to focus on pleasing our customers and not share holders.

  3. Working for JetBlue Sucks don't do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Operations in Jamaica, NY (US)
    Current Employee - Ground Operations in Jamaica, NY (US)

    I have been working at JetBlue full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Really None other then the flight benefits

    Cons

    Teamwork sucked JFK Airport
    Pay was a joke for the kinda work you do
    Can't accept tips there's always someone watching and it's their policy that you can't
    there are no bonuses
    there is no rehiring policy so if you get fired you cannot come back ever
    upper management at Long Island City are just a bunch of pushovers
    current and former crew member's. are treated like crap

    Advice to Management

    and overall reconstruction of management isn't needed with some sort of rehiring policy especially when general managers and department managers promise that you can get rehired when you really can't

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  5. master

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good at job and detailed at work

    Cons

    not good at job and not so detailed at work

  6. Helpful (2)

    If your going to work for JetBlue in SLC, good luck getting on any flights.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT (US)
    Current Employee - Reservations Agent in Salt Lake City, UT (US)

    I have been working at JetBlue part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Working from home, ability to trade shifts.

    Cons

    Only 4 flights from SLC and very difficult to get on because so many employees in SLC. Pay is very low for a high stress job. Takes a long time to get a good schedule, plan on working nights and weekends for at least 2-3 years.

  7. I don't recommend it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Agent in Salt Lake City, UT (US)
    Former Employee - Reservation Agent in Salt Lake City, UT (US)

    I worked at JetBlue

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working from home!
    Paid once a week!

    Cons

    Lack of respect
    Lack of humanity
    Zero tolerance
    Loss of self due to nearly scripted conversation

    Advice to Management

    The guys manning the phones are the people you need to respect, help, appreciate, and try everything in your power to keep! Terrible TERRIBLE management!!

  8. Helpful (1)

    Great brand and fantastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company strives to take care of it's people "Crewmembers" the same as it takes care of it's Customers. Aside from the leaders, the people who work on the front lines of the company really get along and forrm life long relationships with each other. Compared to any other airline I think JetBlue is the best place to work, even on days when it's not perfect.

    Cons

    Over the years the level of bureaucracy of the leaders has stood in the way of getting things done and slowing down progress. Also as the company has matured over the years leaders are less and less living the values, and or really understand what life is like from a front line perspective. It used to be a company where leaders would roll up their sleeves and dig in when needed, but that doesn't happen as much anymore. It has begun to shift from caring about people as much to caring about money.

    Advice to Management

    Stop saying that we all live by the values and that we are egalitarian and live it

  9. Great employer and one that looks out for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue part-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Endless opportunities for growth. Great work environment. Employee Benefits are amazing.

    Cons

    Wish the company would open more stations in more cities and Caribbean islands as well as in South America.

    Advice to Management

    Open more job opportunities in the People Department (Recruitment)

  10. Helpful (1)

    Refreshing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Jet Blue Crew in Fort Lauderdale, FL (US)
    Former Employee - Jet Blue Crew in Fort Lauderdale, FL (US)

    I worked at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flyers are Customers, not Passengers as coined by other Air Carriers. A CEO that hands out snacks on-board and welcomes Customer input.

    Cons

    Service not available to all cities. I will continue to wait patiently till you return to mine.

    Advice to Management

    Stay true to the tenets on which this company was built. You are the difference in AIR travel, that others should take notice of.

  11. Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Flight Crew Member in Boston, MA (US)
    Former Employee - In Flight Crew Member in Boston, MA (US)

    I worked at JetBlue (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company culture is unbeatable - keep it up! You can't beat the flexible schedule and the flight benefits.

    Cons

    I really don't have any cons!

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