JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews

Updated 12 December 2014
Updated 12 December 2014
308 Reviews
3.6
308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
246 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Definitely a family, not just a company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Flight Crew in Boston, MA (US)
    Former Employee - In Flight Crew in Boston, MA (US)

    I worked at JetBlue full-time (more than 3 years)

    Pros

    Free air travel. Part of a family. Excellent culture.

    Cons

    Terrible pay. Not understanding when family matters arise. Management is horribly inexperienced.

    Advice to ManagementAdvice

    Don't hire baby blue's for inflight management.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Orlando, FL (US)
    Former Employee - Sales in Orlando, FL (US)

    I worked at JetBlue full-time (more than an year)

    Pros

    I loved the family feel and emphasis on core values.

    Cons

    Pay rate (but that is just being greedy)

    Advice to ManagementAdvice

    Make sure you monitor the dollars spent. There was plenty of waste.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's a family not just a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Support in Salt Lake City, UT (US)
    Former Employee - Crew Support in Salt Lake City, UT (US)

    I worked at JetBlue full-time (more than an year)

    Pros

    JetBlue is a family. You have fun with your coworkers. Reservations is open 24/7 and that means crazy hours to fit your crazy life. If you live in Utah you can work from home after training. There are plenty of departments to move around in and keep you interested.

    Cons

    Reservations schedules change every four months. You could love your shift and then have to change your while life. It takes forever to get seniority. It's also very easy to get points but difficult to get rid of them so beware.

    Advice to ManagementAdvice

    Make it a little easier to get rid of points. I left the company I loved because of a few late starts and some family emergencies.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Exceptionally wonderful and hardworking people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Long Island City, NY (US)
    Former Employee - Intern in Long Island City, NY (US)

    I worked at JetBlue as an intern (less than an year)

    Pros

    The people and the culture make every day a great day to be in the office. Your opinion is valued and leaders care about you. The flight benefits are another fantastic perk as well as the flexibility of work arrangements.

    Cons

    If you get hired after interning, you're one of the lucky few. Job growth and opportunities are spoken of often, but sometimes they do not follow through.

    Advice to ManagementAdvice

    A little more structure around the everyday crewmember.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Very valuable experience, increasingly frustrating environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Systems Manager in Long Island City, NY (US)
    Current Employee - IT Systems Manager in Long Island City, NY (US)

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    There are a lot of smart people, and a lot of visionaries have worked at this company. IT compensation is pretty darn good, even for New York.

    Cons

    IT leadership is feckless, and having seen three different leadership teams it seems inevitable they will continue to be ineffective. Increasingly crewmembers are expected to be available any time of day or night for whatever whims your director or vp has.

    The company culture has evolved such that style is valued above substance. Everyone is looking for the next big idea, and nobody had enough patience to see difficult problems solved.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew Member in Boston, MA (US)
    Current Employee - In Flight Crew Member in Boston, MA (US)

    I have been working at JetBlue full-time (more than an year)

    Pros

    One unique thing about B6 is the people have created an amazing culture. The company gives us the tools to be able make our customers experience amazing.

    Cons

    More diversity in the leadership would be amazing.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in Burbank, CA (US)
    Current Employee - Airport Operations Crew Member in Burbank, CA (US)

    I have been working at JetBlue part-time (more than an year)

    Pros

    The company culture is excellent. Very focused on employee happiness and satisfaction. Great perks, new airplanes, headquarters in New York, non-union.

    Cons

    People love their job so they never leave, making it take time to gain seniority and find opportunities for promotion. some grumpy coworkers, but that's at any job really.

    Advice to ManagementAdvice

    Keep doing the great job that you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great culture and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator in Forest Hills, NY (US)
    Former Employee - Marketing Coordinator in Forest Hills, NY (US)

    I worked at JetBlue full-time (more than 3 years)

    Pros

    Smart, passionate people to work with, fun work culture. It was hard to leave the flight benefits too.

    Cons

    It's hard to work for an industry and company that struggles to make a profit. While JetBlue fared better than others, it's hard to get support, IT budgets, compensation, etc because of it.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Did for the flight benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservation Agent
    Former Employee - Reservation Agent

    I worked at JetBlue part-time (more than an year)

    Pros

    There are two pros when working for Jetblue, one is the travel benefits. The other benefit is being able to work from home and not have to take up valuable time commuting.

    Cons

    Low pay, rare career growth and they want you at a snap of there fingers.

    Advice to ManagementAdvice

    Get creative and find a way for employees to have career goals. Value your talent it will make a huge difference in your customers experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    really good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    good experience cant complain about them of how they treat employees

    Cons

    roockie or unexprerience management in some areas not all

    Recommends
    Positive Outlook
    No opinion of CEO

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